Julie Mortimer

@YodelServicefr I’ve had somebody ringing me to initiate a refund but they are asking me to send money to verify my bank account to Kenya!

@JulieMortimer7 @JulieMortimer7 Hello, Thank you for bringing this to our attention,Please follow and send us direct message with more details for assistance, Thanks.-Bill

Matt here from Yodel support. If you have any issues with your orders. Please feel free to message :)

@santanderukhelp how do I transfer a large amount out of my savings account please

@TKMaxxHelp Hi I appreciate you are probably very busy with returns at the moment but I sent a number back which were delivered on 29th December but have not heard anything regarding this. Any assistance much appreciated please.

@Eurostar hi I have been trying for the last 10 days to change my dates, I can not do this via the app or website. I sent a query days ago & asked for assistance & was asked to send my booking reference & new dates but have heard nothing since. It is now only a few days away 🙁

@qvcuk hi I just wondered why the easy payment for the cozee home heated throw has still been taken when emails have been sent to say they are faulty and not to use….

@AskeBay my account has been suspended due to apparently being linked to another account that I’ve never heard of and certainly have nothing to do with. Nobody will tell me how I am supposed to be linked to the other account, surely you can’t just accuse people with no proof

@Hermesparcels my parcel still has not been collected since Friday, tracking shows collection has been attempted but nobody home which is incorrect. I have been home. I cannot speak to anybody regarding this. Can you assist please?

@British_Airways I sent a dm 2 days ago, have tried ringing, can’t speak to anybody regarding my issue. I’m at a loss what to do!

@British_Airways I sent a dm last night, when I am I likely to get a response please

@Hermesparcels Trying to speak to somebody about a parcel I paid to be collected. My regular driver says it’s too large for him to take and I need to contact Hermes for somebody else to collect it. I am going round in circles with the digital assistant and getting nowhere

@DeliverooHelp stay away from these! ordered food last night waited an hour and 40 minutes to receive a call from the driver saying the restaurant was closed when he got there and to ask for a refund. Just been told no compensation can be offered! I will stick to just eat

@Morrisons my delivery was due between 3 & 4, nothing as yet and no contact to say it’s running late etc this has happened a few times now and it’s very frustrating. I appreciate things don’t always run to plan but some notification would be good

@Morrisons hi my online delivery was due an hour ago but hasn’t arrived. I’ve had no notification to say it’s running late and cannot get through to customer services. Can you assist please

@Morrisons hi just had our shopping delivered with a number of substitutes that we did not want. The delivery driver said she was unable to take them, could you advise on this please

@virginmedia Been trying for weeks now to reduce my package or cancel & I cant get through. I used the text back service on Friday & was contacted today but told I didn’t give the right amount for last bill for security even though I had my bank statement in front of me! Help!

@British_Airways Keep being told to DM my details then 12 hours later I hear back from somebody different asking for my details all over again! Getting nowhere 😳😬

@British_Airways frustration and desperation starting to set in now! Due to go to Venice Sunday, website says can rebook but I cannot get through to anybody at BA holidays. Told to DM on here and I would be contacted within 24 hours, that was 3 days ago 😬