Arla LactoFREE

@giigii74 Oh no! We're so sorry to hear this Georgina. Please can you send us a DM so that we can investigate further?

@Lactofree not what I want to see when I open a new packet of cheese. No cheese on toast for me

@LaurenSatsuma Hi there, we're sorry to hear of this experience as we haven't changed anything on our side of things. It certainly does sound like it may have left the chill-chain at some point causing deterioration. If you can drop us a DM we can log this to site & investigate further. twitter.com/messages/compo…

@Lactofree @asda @Morrisons @asda if you're reading this, please stop whatever you have been doing to the lactofree cheese. I don't deserve horrible cheese just for being lactose intolerant.

I buy @Lactofree cheese, usually in my @asda weekly shop. The last few months this cheese has been crumbly, sweaty, and unpleasant, every time I buy it. Recently I bought the same cheese from @Morrisons as I needed a top up. The cheese was fine. I think @asda are freezing it.

@MRossi4986 Oh no! We're so sorry to hear this Michael. Please can you send us a DM so that we can investigate further? twitter.com/messages/compo…

@ArlaDairyUK Good morning, Just opened a carton of Arla lactose free semi skimmed milk and its lumpy and smells bad. In date and stored in a fridge with the other bottles i have. Not very nice to see or smell first thing :( The batch number is 15:50 R and the date 21/1/26

@usedtobecivil @Rickontour <<< This change ensures we stay compliant with new EU environmental legislation.

@Rickontour @Lactofree Would that be the extremely IRRITATING carton with the new cap which involves an EXTRA MINUTE to remove it (with difficulty) to pour and then remove the superfluous plastic before screwing back on?

Introducing Arla @Lactofree’s new planet-friendlier carton made from 100% renewable materials. So great, I made some pretty epic art with it. Click the link to find out more! #planetfriendlier #ArlaLactofree #ad youtu.be/kKW6vSAG7hA

@usedtobecivil @Rickontour Hi there, we're sorry to hear of your frustration here. We've introduced tethered closures on our UK Lactofree milk cartons to help keep caps attached to the carton after opening, making them even easier to recycle and less likely to become litter & be lost once disposed of. >>>

@SRS9876 Oh no! We're so sorry to hear this Sivi. Please can you send us a DM so that we can investigate further? twitter.com/messages/compo…

This is annoying. Opened this new big pack of @ArlaFoodsUK today brought from @sainsburys a couple of weeks ago, still well within date. Its gone to yogurt already. Really crappie as the lactose free big packs are expensive. And who keeps receipts most times from self-service 😡

@SciFiColeCats Hi Cole, thanks for your feedback. We'll certainly make sure that it reaches our teams for consideration in the future with any expansion on our range.

@Lactofree hey guys, any chance you could make a 500g / 1kg tub of Arla lactofree butter? I go through the 250g tubs so quickly!

@frankcantdrive @ArlaFoodsUK Hi Frank, thanks for getting in touch. We're glad to hear that you enjoy our range. Unfortunately there's no current plan for the return of the Block, however we'll pass your feedback onto our team. You can find home-made Ice Cream recipes on our website! arlafoods.co.uk/recipes/lactof…

@RichardZeiss Hi Richard, we're sorry to hear of this difficulty. If you could drop us a DM we'd be happy to take some further details and pass the feedback onto the relevant teams for you.

@ArlaFoodsUK HOW shit are you going to make the caps on your lactose-free milk??? The previous ones were already crap, but the latest ones, you can't even close the carton anymore!! Are you TRYING to make me buy Sainsburys store brand instead? Because that's what I have been doing!

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@UDjoking @ArlaFoodsUK Oh no! We're so sorry to hear this. Please can you send us a DM so that we can investigate further? twitter.com/messages/compo…

@NickyJaneScott Oh no! We're so sorry to hear this Nicky. Please can you send us a DM so that we can investigate further? No argument here as we'll take some details and our site will investigate further for you.

@Lactofree in Jan I had to throw 3 cartons of your long life lacto free milk out because it was rancid (bought that same week). This week I had to do the same again x 3. Rancid. I don’t expect anything from you, I have no will to argue, but you NEED to know this is a problem.

@TildaMc @Rickontour Thanks for your reply. If you could drop us a DM we can certainly take some details and look further into this for you. twitter.com/messages/compo…

@TildaMc @Rickontour Hi there, we haven't changed anything in regards to this recently. May we ask if you are ensuring that your product is stored upright and not laid down?

@beealing <<< to avoid them making their way to the Republic of Ireland, where goods are subject to European Union standards. Please feel free to drop us a DM if you have any further questions.

@beealing Hi there, thanks for your question. There's no difference in the product, ingredients or recipe itself. The 'Not For EU' stamp on any packaging (not just LactoFREE) is for British businesses exporting to Northern Ireland who are required to label their products 'Not for EU' >>>

@NickyJaneScott @asda @AsdaServiceTeam Oh no! We're so sorry to hear this, Nicky. Please can you send us a DM so that we can investigate further? twitter.com/messages/compo…

@Lactofree and @asda @AsdaServiceTeam I have just had to throw away 3 full cartons of Arla long life lacto free milk dated March 2024, bought at Asda before Christmas. All rancid. Was there a faulty batch? I don’t have the receipt, but at £2 per carton I’m very annoyed about it!

@LucyHaynes88 Hi Lucy, thanks for getting in touch. Unfortunately we no longer produce our LactoFREE Brie we're afraid. Apologies for any inconvenience caused!

@Lactofree do you still do the brie? I am lactose free again breastfeeding and I can't find it anywhere 😫

@platotheteddy We're still producing our little LactoFREE Portion pyramids - You can find them available exclusively at Tesco! We hope you're able to get your hands on some.

@Emergency_Teds Haven’t seen the lactofree pyramids in years, assumed they’d stopped making them. They were so handy for when Human went to at someone else’s home! Can I very cheekily enquire as to your supplier Ernie? Obv if I lived In Bearington I’d be your customer but, alas, I do not 😔

Ernie Goldtop "Good morning Bearington residents! I'm out on my rounds and there's a high demand for our organic strawberry and cream yoghurt!"

@gideon_ Hi G, previous studies show that A2 was the predominant casein type. On average casein in UK milk was composed of 58% A2, 31% A1, 7% B and 3% C. Please feel free to drop us a DM if you have any further questions.

@ArlaFoodsUK hi is Lactofree A2 milk?

@CiderInsideHer Oh no! We're so sorry to hear this. Please can you send us a DM so that we can investigate further? twitter.com/messages/compo…

@Lactofree @ArlaDairyUK OMG I just opened a new carton of milk (dated 27th July) and it's FULL OF LUMPS. Breakfast ruined and I feel sick. This has never happened before...your products are usually so good!