Ofcom

@plurwillsher999 Hi Richard, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: ofcomlive.my.salesforce-sites.com/formentry/Site…

@Ofcom apparently U said @TalkTalk can charge over call cap and that it's my fault

@ReMyPoInTeR Hi Remy, if you wish to let us know what's happened, you can provide us with more details via our online form here: ofcomlive.my.salesforce-sites.com/formentry/Site…

@WeAreOpenreach @Ofcom @BT Still not heard a thing!!!! Disgusting service and now my internet is saying it’s switch to another provider WTAF!? @BT #BT

@WeAreOpenreach very dissatisfied with your lack of response and I will be contacting a solicitor! #WeAreOpenReach @Ofcom @BT #BT

@po16769463 Hi Paris, if you're unable to resolve the matter with your provider directly, you may be able to refer it to an ADR scheme. See: ofcom.org.uk/phones-and-bro…

@Ofcom where do I stand if I was transferred over from @Brsk_uk to @youfibre due to the merger and have been trying to get in contact with @youfibre for over a week with little to no responses from them. I am currently without service due to this

@H1ltsH Hi there, if you wish to let us know what's happened, you can complete our online complaint form for monitoring here: ofcomlive.my.salesforce-sites.com/formentry/Site…

@EE Customer for 25yrs. Formal Complaint Ref: 27837068 re: faulty iPhone 16. Exec complaints are deleting my emails unread. (I have proof). Denied my rights under Consumer Rights Act. I needs manager now before I escalate to @Ofcom & Ombudsman. Resolve this please.

@MagagninR Hi there, if you wish to log a complaint with us to contribute to our monitoring, please complete our online webform here: ofcomlive.my.salesforce-sites.com/formentry/Site…

@EE Tried to resolve via help chat and complaints very dissatisfied @Ofcom @guardian #EEcomplaints #EE

@EE @TheSun Hoping for advice please Have a 2 year contract with EE for TV/Internet/Home phone and SIM. Never got SIM & internet doesn’t reach all of house despite promise. 9months in I want to charge me £1000+ to cancel after saying I will have to pay extra for sim and extender

@MatthewJaggard Hi Matthew, while the decision on when and where to install services are down to the network operator, if you wish to log a complaint about your experience to contribute to our monitoring, you can complete our online form here: ofcomlive.my.salesforce-sites.com/formentry/Site…

@Ofcom @CityFibre @SkyUK My property got missed by Cityfibre and I'm dealing with terminal health conditions with family remembers and incompetent City fibre missed my property and noone can be arsed to help from City fibre. Sky are waiting on City fibre and in left I'm a mess..

@Lavinna5 Hi there, you can find guidance on complaints about Royal Mail here: ofcom.org.uk/make-a-complai…

@RoyalMailHelp filed a formal complaint (Ref: 10972693) for "ghost delivery" in Sutton. Pre-filled red cards for tracking ending in 61UA, ignoring "Try neighbour" instructions. Grove Rd office only open 2hrs a day! Total breach of service @Ofcom #RoyalMail #Sutton

@RoyalMailHelp filed a formal complain

@GeekyHairy Hi there, the increase amount is the decision of your provider directly. Our focus is on the transparency of price increases to allow customers to be certain of the price they will pay, which is why the rules were put in place for increases to be set in pounds and pence.

@Ofcom how are @02 allowed to now increase bills by £2.50 a year. That’s 40% increase on my current 2 contracts I have with them. How is that allowed and why are you letting them just do that

@David_Shoemark Hi David, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: ofcomlive.my.salesforce-sites.com/formentry/Site…

@Ofcom seriously need to look into @youfibre Since 2024 I have had None stop service issues I have complained and contacted Repeatedly and the issues are still ongoing and now feels they are holding me in a Fixed term even after given multiple opportunities to fix my issues

@CliveR39 Hi Clive, if you’re experiencing a fault with your service, you can find further advice on what to do here: ofcom.org.uk/phones-and-bro…

@virginmedia Sent DM, no reply yet- only more scams offering to 'help'!! Virgin Media reputation sinking by the second, now with FOUR days outage of WiFi!!! @Ofcom

In this digital era, into the SECOND day of internet outage with @virginmedia -link for compensation when service returns please? WHY does this happen? Nothing to break surely?

@anandcheam Hi Anand, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: ofcomlive.my.salesforce-sites.com/formentry/Site…

@O2 I cant find in the link you provided that 1800 is not included. Please provide specific link and not generic one. @Ofcom do something, you are literally paid to make telecom behave!

@HaroonCCC Hi Haroon, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: ofcomlive.my.salesforce-sites.com/formentry/Site…

@SkyBroadbandd is officially the worst internet provider in Britain. There have been countless issues reported to them by me and all they can do is provide you with a faulty router and the issue persists. @Ofcom

@Matty411 Hi Matty, you can find guidance about unwanted calls and messages here: ofcom.org.uk/phones-and-bro…

@EE @Ofcom I hope you can help me. I got this message from someone on your network and I'm wondering if you can do anything to help me to sort this out.

@JCAllison55 Hi there, if your provider hasn't applied what you signed up for, you can let us know here: ofcomlive.my.salesforce-sites.com/formentry/Site…

@Ofcom Question regarding broadband fixed price rises. Took TalkTalk fixed price plus in 2023 and quoted only CPI increases when out of contract. Contact ended 2025 and now they say the 4% increase rule applies to me.

@7777Phoenix777 Hi there, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: ofcomlive.my.salesforce-sites.com/formentry/Site…

The UK Prime Minister. The US President. One wild global conspiracy. They’re teaming up (reluctantly) to save the world, and it’s as chaotic as it sounds. Heads of State is now streaming on @primevideouk.

@aj_okaka Hi AJ, We use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: ofcomlive.my.salesforce-sites.com/formentry/Site…

Used to work for @EE but my god, they are so bad now. Raised a complaint, and they tried to throw £30 compensation at me because “they couldn’t find the call to listen to”- no surprise. @Ofcom please can you support with this?

@Paterson37 Hi, we have regulations in place that your provider should adhere to when issuing a PAC. You can find out more here: ofcom.in/SwtchMobile If you haven't received your PAC in line with this, please fill out one of our complaint monitoring forms here: ofcomlive.my.salesforce-sites.com/formentry/Site…

@LycaMobileForUK @Ofcom Hi, I've sent a DM. Still can't find it.

@LycaMobileForUK Please can you help me get my PAC code? Fails over text and refusing to provide it to me via phone call. Surely this is against @Ofcom regulations?

We've fined 4chan £450,000 for not having age checks in place to prevent children seeing porn on its site. The Online Safety Act is concerned with protecting people in the UK. It doesn't require platforms to restrict what people in other countries see. 🔗ofcom.org.uk/online-safety/…

@P_A1X_AKS Hi there, if you wish to log a complaint with us about your experience, please complete our online form here: ofcomlive.my.salesforce-sites.com/formentry/Site…

@virginmedia Oh dear... this is not going well.... @Ofcom How are you letting this happen? Another unfit for purpose regulator

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