Postmates

Hola, Lamentamos escuchar sobre esta experiencia. Es increíblemente frustrante cuando esperas una comida y no llega como se esperaba, definitivamente no es el estándar que buscamos. Para investigar esto y solucionarlo, ¿podrías enviarnos un mensaje directo (DM) con los siguientes detalles? La dirección de correo electrónico y el número de móvil vinculados a tu cuenta de Uber. Cualquier detalle adicional o números de pedido relacionados con este problema específico. Queremos asegurarnos de que tu información personal se mantenga protegida, así que por favor mantén estos detalles en el mensaje privado. Estamos a la espera de tu respuesta.

@ubereats_es tus repartidores me robaron mi comida y tú soporte de aplicación con iA es una basura, no resuelven nada! Ayuda

Hi there, We sincerely apologize for the early morning disruptions. Being woken up at 3:40 AM is unacceptable, and we understand your frustration. We are taking the following steps: Driver Reminders: We are reinforcing our policy that drivers must only contact the specific rider and use the correct unit number provided. Internal Review: We will investigate trips to your address to identify and address the drivers involved. Rider Guidance: We are reminding riders in your building to provide precise entry instructions to avoid disturbing neighbors. Thank you for bringing this to our attention. We are committed to ensuring our drivers respect your community's peace.

@JustEatUK @DeliverooHelp @ubereats_uk can please tell your drivers not to buzz random door numbers to get into the building at 3:40am in the morning! Please ask them to buzz the correct door number. This keeps happening, this is unacceptable being woken up unnecessarily!

شكرا لك على تقديم هذه المعلومات. هذه القناة غير متاحة للدعم في [مصر]. لتزويدك بأفضل دعم، يرجى الإبلاغ عن هذا مباشرة داخل التطبيق عن طريق تحديد الحساب > مساعدة، واختيار الموضوع ذي الصلة. يمكنك أيضًا زيارة help.uber.com، وسيقوم أحد أعضاء فريقنا بمراجعة رسالتك والمتابعة معك داخل التطبيق في أقرب وقت ممكن.

@Uber @Uber_Support #uber

ايه قلة الادب ديه يعني ايه شركة توقف خدماتها منغير اي انذار او بيان للعملاء و لما انت وقفت الخدمات بتقبل تاخد اشتراكات ليه من الناس !! @Uber

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@Gatohistorico1 ¡Hola @Gatohistorico1! Leímos tu comentario y queremos ayudarte a revisar qué pasó con todo detalle. Solo tienes que seguirnos y enviarnos un mensaje privado. ¡Quedamos atentos a tu DM!

@Uber_MEX mi envío por medio de su aplicación fue robado termino mi viaje pero se detuvo a entregar mi despensa y se fue ayudaaa

Hola, Entendemos lo importante que es recuperar el acceso a tu cuenta y queremos ayudarte a resolver esto. Para que podamos revisar tu situación, por favor envíanos por mensaje directo (DM) tu correo electrónico registrado, número de teléfono y detalles adicionales sobre lo ocurrido. Quedamos atentos a tu mensaje para asistirte.

@GuruDutch Hello, We are really sorry to hear about this. Could you please DM us with the email address associated with your account as well as the phone number and order number , so we can assist you further? We will be looking out for your response.

@UberEats do tiramisu’s get delivered frozen? complained to your customer care based about an order and he said this is normal? Does your customer care rep eat frozen tiramisu’s in the country he is based in? Do you not see frost bite on this tiramisu? @Italy @ItalyMFA_int 🙏

@AmyTayl25306603 Hi Amy, Please send us a private message so that we can assist you. twitter.com/messages/compo…

@Uber That link doesn’t open anything? He doesn’t have X so please advise an email or number he can contact, he’s filled the online form in but nothing back

@UberUKI_Support Please can you help, my partner has had 4 uber transactions on his bank account this weekend. He doesn’t use uber eats, he has filled the form out online but no response this needs looking into asap

@chimmymng Hola, queremos apoyarte y vamos a revisar tu solicitud para realizarlo adecuadamente, te invitamos a seguir nuestras páginas oficiales y contactarnos por DM.

@Uber_MEX cómo es posible que el soporte de Uber sea tan mediocre, que hasta la fecha tres chóferes de Uber han puesto que no he pagado en efectivo y cada vez que quiero reportar, no hay ninguna solución. Ya veo por qué las personas prefieren otros servicios. #estafa #uber

@jack_alpha91677 Hello, We are incredibly sorry that you went through such a frightening experience. Please send us a DM with the phone number and email address associated with your account so that we can assist you further.

@Uber @Uber_Support #Uber

@Deshbhakt_Anand Hi, Please DM us the email address and mobile number linked to your account along with more details about the concern so that we can help.

@UberUKI_Support Dear @Uber_Support @UberUKI_Support , could you find the below answer from DE support team . They say uber membership is no available - but still i am getting the bank charges .. its a fraud by @UberEats I will talk to my lawyer tomorrow

@Uber_Support @UberEats . I dont have any active uber one membership since november. Still your buggy app is deducting money from my account. Your customer support cannot solve the issue and closing chats saying „no uber pne membership is active“ What kind of new fraud is this?

@yesilovejaemin Hi there, we're ready to look into this. Please send us a private message with more details about your issue/enquiry along with the mobile number and email address linked to your account so that we can assist. We appreciate your patience.

@adamdontmiss Thank you for reaching out to us. We’re sorry to hear that about what happened with your order. For us to further assist you may we ask you to DM the email address and phone number associated with your account and the details of your order? Hope to hear from you soon. twitter.com/messages/compo…

@Postmates Do you actually have a support team or are you never going to refund me for an order never showing up?

@25_allan_25 Hola, Lamentamos escuchar sobre su experiencia. Por favor, envíenos un mensaje directo con la dirección de correo electrónico y el número de móvil vinculados a su cuenta, y algunos detalles adicionales sobre su consulta para que podamos ayudarle más. Gracias por su paciencia.

Ha alguien mas le hicieron un intento de cobro por parte de @UberEats @ubereats_es Uber Eats sin su consentimiento? A mi pareja le quisieron hacer lo mismo pero en @Uber Uber. @Uber_ES @Revolut

@patodatacloud Hola, llegaste al lugar correcto, cuéntanos con más detalles sobre tu solicitud, escríbenos por un DM. Esperamos tu respuesta.

Como hacemos @uberuruguay @Uber_Support con esta estafa! Tengo la plata acá desde Linkin Park en Argentina

@Loganx1607 We understand this experience can be frustrating. We're ready to look into this, Please send us a private message along with the email address and mobile number linked to your account so that we can assist you further.

@McDonaldsUK and @UberEats a courier stole my food today. I used my points to pay and lost over 10000. So far its been nearly impossible to talk to someone that will help me, the Thief has got away with it. Is this how you treat loyal customers now?

@iambmg_x Hello, We are sorry to hear about your experience. Please send us the email address and mobile number linked to your account, and some additional details about your concern so that we can further assist you. Thank you for your patience.

@LisaBeales1 Hi Beales, Please DM us more details about your issue/enquiry along with the email address and mobile number linked to your account so that we can assist.

What a joke @Uber_Support and @McDonaldsUK to sort out my issue, please don’t blame each other, work together if an incorrect order was delivered 😤 took an hour to sort!!!!!!

@sladerkinney Thanks for bringing this to our attention. Please allow us to look into this matter further. Kindly send us a DM with the order details. You may also provide context on what happened with the order. We'll be waiting for your message. twitter.com/messages/compo…

Postmates support was EXTREMELY UNHELPFUL when trying to deal with an issue with my order @Postmates @Postmates_Help

@CeeVnom Queremos que sepas que estamos para ti. Te invitamos a seguir nuestra página y contactarnos por DM para un soporte adecuado. Quedamos a la espera de tu respuesta.