Practo

@Anshika187209 We would like to know more on this issue reported. Request you to DM us your registered contact number and email ID so that we can look into the issue. twitter.com/messages/compo…

@Practo followup rakhte hi kyu ho jab doctor ko man ni karta bat krne ka had hai

@jprdentist Hello, we are really sorry to hear that. Please help us by providing your contact number and email ID so that we can get in touch with you. twitter.com/messages/compo…

@Practo hi Ii am your ray and reach customer Even after full amount my add on reach still not running from past 3-4 months .. I submitted pcs for videos a month ago and your team is not responding, it’s v bad service.. Why do you charge when you can’t provide services ..

@Pushpender_05 Hello, we are really sorry to hear that. Please help us by providing your contact number and email ID so that we can get in touch with you. twitter.com/messages/compo…

@Practo I have booked an appointment through your app and when I came to Hospital they have denied my appointment so please help me asap

@HemantG8287 We would like to know more on this issue reported. Request you to DM us your registered contact number and email ID so that we can look into the issue. twitter.com/messages/compo…

@Practo this is your fucking customer care!

@SumitthaparPt @lybrate @Doccure1 @docgenieindia @Tatvacare_in We would like to know more about this issue, Sumit. Request you to DM us your registered contact number and email ID so that we can look into the issue. twitter.com/messages/compo…

@Practo used to charge 325/ connection rate now have changed to 499/- Big jump. High time one should look for better apps !! @lybrate @Doccure1 @docgenieindia @Tatvacare_in

@PatilKalpita @shashanknd We are really sorry for the delay. Our team is actively working on this. We will get back to you with an update as soon as possible.

@Practo @shashanknd I am tagging you directly as my repeated attempts to communicate via calls messages and mails are being ghosted. I can share all mail and messages communication.

@Practo when I wanted to buy a subscription, my every call and every message was answered. I didn't get things which were promised , some services are not yet activated and your marketing person, so called account manager are not answering my calls. It's been more than a month.

@azh2k5 We are really sorry for this, our team will get in touch with you soon.

@Practo You have the Support Request ID number in the message. Did you even read the message? Or just copy pasted the standard template? If so, you know you can set up automations for that - it'll be cheaper and faster for you to feign concern.

@Practo Case ID 08956789 Congratulations on another shady scheme - Let's just list all MD doctors under General Physicians as well Why do we care? Connection charge is a connection charge Patients - I want to check in about my Diabetes, Practo - Here's a good Neurosurgeon

@rohit_p_shirke @divya_gandotra Hello, we are really sorry to hear that. Please help us by providing your contact number and email ID so that we can get in touch with you. twitter.com/messages/compo…

@Practo @divya_gandotra Typical bot reply.. at least train your bot to understand the context and revert rather than randomly answering.. 😬

So my mother developed bed sores after discharge from the hospital. I didn’t want to rush her back to the hospital in 2 days, so I tried an online consult on @Practo. Paid the fee (no issue with that). Joined video call, started explaining her condition + previous meds. Before I could even finish, the doctor cut the call in ~5 mins. She later sent a prescription… 2 medicines, a powder, a cream. Fine, I ordered everything. But when I asked basic questions: How to apply? How often? Dressing steps? No response. Requested another call… ignored. Tried reaching customer support… app just shows “retry error”. Ended up relying on ChatGPT for guidance. Genuine question: What’s the point of these platforms if you can’t even complete a proper consultation, especially for something like wound care? This isn’t about money. It’s about responsibility.

@mightymedico @divya_gandotra Hello, we are really sorry to hear that. Please help us by providing your contact number and email ID so that we can get in touch with you. twitter.com/messages/compo…

@divya_gandotra @Practo This company is a curse to healthcare. In my early years after PG, I joined practo. They pay peanuts, hence no incentive to deliver proper care. Majority of fee goes to this company. On top of that, they had the guts to tell me to generate more revenue from my patients.

@RavkiranKaur @divya_gandotra Hello, we are really sorry to hear that. Please help us by providing your contact number and email ID so that we can get in touch with you. twitter.com/messages/compo…

@divya_gandotra @Practo If a doctor wants to work on their platform, they take 30% of each consultation fee + he needs to buy their prime subscription mandatorily in order to be 'visible' & take consultations. Quality is suffering bcz corporates don't care for your life/health but only their commission.

@OtGita @divya_gandotra Hello, we are really sorry to hear that. Please help us by providing your contact number and email ID so that we can get in touch with you. twitter.com/messages/compo…

@divya_gandotra @Practo Yes a common thing.... It's difficult to reach out to the doctor with whom you have consulted after the call is over.

@sau_rabh213 Hello, we are really sorry to hear that. Please help us by providing your contact number and email ID so that we can get in touch with you. twitter.com/messages/compo…

Booked a confirmed appointment with Dr. Arun Chowdary Kotaru via @Practo, but on reaching Wellmed Hospitals, the doctor wasn’t even there. No prior intimation. Complete waste of time. Why confirm appointments if availability isn’t ensured? This is unacceptable. #Practo

@rohit_p_shirke @divya_gandotra Hello, we are really sorry to hear that. Please help us by providing your contact number and email ID so that we can get in touch with you. twitter.com/messages/compo…

@divya_gandotra @Practo This would be the result of low cuts to doctors.. i mean many would be doing it for side money and if they earn well at their jobs and not getting enough incentives here this is obvious... But yeah on the service end its low game @Practo have some shame!

@Williamsingh_ @divya_gandotra Hello, we are really sorry to hear that. Please help us by providing your contact number and email ID so that we can get in touch with you. twitter.com/messages/compo…

@ZaraAzure @divya_gandotra Hello, we are really sorry to hear that. Please help us by providing your contact number and email ID so that we can get in touch with you. twitter.com/messages/compo…

@divya_gandotra @Practo Had the same issue with another doctor on Practo. He was sitting in a hospital in his private room and taking the consultation. He was talking to others, giving instructions to them when on video call with me

@ahujasun @divya_gandotra Hello, we are really sorry to hear that. Please help us by providing your contact number and email ID so that we can get in touch with you. twitter.com/messages/compo…

@divya_gandotra @Practo Online consultation is highly risky and should be avoided. Instead try to arrange a home visit in case the patient is in bed and visit the hospital is not possible. Charges will be higher than @Practo but worth paying. We used to do it when our father was in bed in his last days

@Mending_Kidneys @divya_gandotra Hello, we are really sorry to hear that. Please help us by providing your contact number and email ID so that we can get in touch with you. twitter.com/messages/compo…

@divya_gandotra @Practo Online Consultation is only good for following up with your known doctor who is already managing your illness and knows ifs and buts, otherwise it's a scam.

@divya_gandotra We would like to know more on this issue reported. Request you to DM us your registered contact number and email ID so that we can look into the issue. twitter.com/messages/compo…