Rachel C

@Plusnet is anyone managing this account or DMs?

@Plusnet I've DMd you re my mum and Plusnet mobile. Need a pac code to leave but mum has broken her phone and can't send or receive text messages and troubleshooting from over 50 miles away is painful!

@AmexUK how do I contact the travel part of American Express as someone who is deaf/hard of hearing when I can't phone. The chat function doesn't come up and I have tried every day . Waiting for a refund of £2500+ from a cancelled hotel booking free cancellation.

@British_Airways Exactly! That's why I'm going down the small claims route. I'm sure I'll get a response then. If you want to pay me costs and interest that's fine by me!

@RaRaRachel_C I can see that you have previously messaged us about this via DM. As we have advised you, I'm afriad we would not be able to give a timescale on the response from our Customer Relations team. Ethan

@British_Airways no reply to my Letter before Claim so today this is what I'm doing #smallclaims #Court follow me now as I tweet my progress of taking @British_Airways to court!

@British_Airways You already have my case ref and details on DM but advised previously you couldn't assist or give timescales! You have had the 14 day letter before action and ignored it!

@RaRaRachel_C Hello, I hope you are well. Send us your case reference via DM along with as much information as possible so we can take a closer look. We'll also need you to confirm your full name and contact details. We may need to ask you a few more questions for data protection. Ethan twitter.com/messages/compo…

@O2 I've just moved from O2 PAYG to another network and I had £20 credit. O2 says it can get this credit back to me but ho Can you help please?

After a service visit yesterday @quookeruk just sent me an invoice of work for £425 - work I did not give permission to be done that wasn't discussed with me!

@RaRaRachel_C Hey Rachel, that's odd 🤔 Can you pop us over a DM so we can help get you signed up here? 👇 twitter.com/messages/compo…

@OctopusEnergy can you please urgently sort out your Outgoing sign up. It's been like this since Friday. You can't sign up when you try and select technology type it freezes. Tried on different devices with no success.

@OctopusEnergy I've messaged you multiple times and no response and also emailed @g__j with no success. I still can't sign up to Outgoing.

@OctopusEnergy Ok have messaged you. Both me and my partner have tried but it keeps freezing at the same point.

@British_Airways how can I track my missing baggage when the email has no bagge report number - it's blank!

@ViatorTravel for over a year now trying to pay with American Express (UK) doesn't work with Viator. Not by using American Express directly or via PayPal will it ever be fixed?

@RoyalMail what does it mean when I track a parcel and it says delivered to me with my name but it has been signed D.N.S. I was in all day but it was never delivered to me. Is this 'did not sign?' It was a tracked item and the sender is saying they won't open a claim.

@ManchesterPride I applied for a carer ticket and still haven't had a response back!

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I just entered @AutoTrader_UK’s monthly️ #ElectricCarGiveaway & you can too! This month’s prize is a Smart EQ ForFour Premium worth over £19k! It’s free to enter & you have until 31st July. All information (including Ts&Cs) can be found here: bit.ly/3xDYOHy

@onlinestreet1 poor service on an item that should have been 48 hour delivery that was late for a present.

@KLM main gluten free meal on a flight from Panama to Amsterdam. The meat was there tough it broke the knife and fork and it was sitting in so much greasy water it was inedible

Ah Mr Single man is now relinquished of his driver duties and is sat in front of us. Part of me wants to ask him more about Amsterdam....

@nationalexpress Don't think the other guy quite knows what to say, perhaps a bit awkward - I mean what do you say to that....?

@nationalexpress almost 3 hours into our trip and the driver and other National Express guy can literally talk about anything! So far this is what we have discovered...