ReenaK

@virginmedia problems with WiFi still - agent was clueless and rude on the phone yesterday and paying for a service I’m not receiving - super annoyed! Can’t get through on chat, phone or WhatsApp! Help!!

@nikelondon I refunded something in store on 27th Dec and the refund still hasn’t come through. The store is an hour each way for me to get to and not fair I have to go back. The app tells me it’s refunded but I don’t have the money. Please resolve as it’s quite a lot of money

@VancityReynolds @RMcElhenney after Parky?? 🤣

@OctopusEnergy Just sent a DM - thanks!

@ReenaK80 Hi Reena, looks like we popped a renewal email over to you at the end of August — I'll resend this to you now and you can follow the steps in the email, but if you run into any trouble, just pop me a DM 🐙👇 twitter.com/messages/compo…

@OctopusEnergy hi - I just got an email to say my tariff is changing from Intelligent to Flexible. How can I stay on Intelligent? Thanks!

@LoveYourMorphy Kettle has started leaking all around the bottom when pouring after being boiled - and it’s dangerous as toaster is near as is other electrical appliances. Morphy Richards customer services has fobbed me off. It’s a current line item. AVOID! Very disappointed!

@wizzair can we take a Trunki on board as hand luggage?

@TefalUK absolutely fuming with the way I’ve just been spoken to by customer services! Blaming me for a faulty product even after sending them a video of the fault. The handle on my ingenio pan got stuck and wouldn’t come off and has now damaged my pan! Amrit is NOT helpful!!

@LeasePlanUK hubby has been trying to call - no such luck in getting hold of anyone! He’s emailed - been ignored! We had our car for 8 days before it became faulty. 8 days in service. Got it back for 19 days - and guess what - faulty again! Paying for a car we don’t even have 😡

@OctopusElectro Just DM’d

@ReenaK80 Hey, Reena 👋 Would you mind popping us a DM with your email address? We'll see what's happened. Thanks ⚡️

@OctopusElectro whee when I signed up to IO tariff it said I could sign up and get a £10 credit for the card via the app. I’ve looked on both apps but no joy. How do I claim this? Thanks!

@OctopusEnergy how do I find out what additional slots are available on IO tariff? My app doesn’t seem to show it and was told it gets mapped out the day before and shown in the app. Thanks, Reena

@BMW @BMWGroup absolute joke of a company! Spend thousands of pounds on a new vehicle - wait 10 months for it and after 8 days it fails and has 14 faults. Failed to deliver a courtesy car - ruined my daughters birthday dinner tonight with no car - 3 kids in tow! Absolute joke!

@OctopusEnergy hi - I asked for my switch to be cancelled - multiple times - no-one has cancelled it - and now my energy has moved to you. How do I cancel and switch back to @BritishGas @BritishGasHelp

@OctopusEnergy Done - thank you

@ReenaK80 Hi Reena, you can cancel a switch at any point during the "Cooling off period". Pop us a DM below with your email address and I'll help. 🐙👇 twitter.com/messages/compo…

@OctopusEnergy hiya - I am due to switch next week from my old supplier but can I cancel the switch? I’ve emailed but not heard anything back. Thanks!

@British_Airways I need an urgent response - call centres aren’t taking calls so can’t get through - I’ve sent countless DM’s - no response. I’m due to pay my final balance but can’t because there’s been a schedule change in my booking and I need to speak to someone about it 😡

@ManUtdMatchday I put the wrong email address for a ticket I forwarded - how can I recall the ticket / change the ticket details?

@British_Airways hi - I’ve sent many DM’s with no reply. Please can someone help.