Amy LB

Not much gets me to switch brands faster than a horrible customer service team, and I say this as someone who has a kitchen full of terribly shoddy and frequently repaired @GE_Appliances

@GE_Appliances That's the phone number that disconnects every time, over and over, at the point of transfer to the scheduler.

@ResourcefulMom We're sorry to hear about the difficulty connecting with our Bodewell team and with scheduling an appointment. We recommend trying to contact 1-833-426-3393. Please send us a DM if you are still not able to get connected.

@GE_Appliances I'm trying to schedule service through your Bodewell service provider and both the online scheduling tool and phone line are down. One says there are no appointments and to call & the other hangs up the call when you get to the point of being connected to an agent

@sunshyne1977 @DisneyCruise They made it! They're having a wonderful time 🥰

@ResourcefulMom @DisneyCruise Crossing fingers they make it! Did she get travel insurance? DCL is great,only cruiseline we sail.

My daughter has never gone away for college spring break, and now that she's a senior, she and her travel partner saved and planned and booked a @DisneyCruise. Except weather. Her plane to Orlando yesterday never made it to DC. 1/2

@SouthwestAir The flight is in the air now, thank you!

@ResourcefulMom Of course! Send over your confirmation number and I can take a peek. - Tyler twitter.com/messages/compo…

@SouthwestAir your app is letting me book a flight, but this message is appearing. Does that mean no seats are available? Or can I book it and I'll just be assigned seats?

@KellyInPhoenix @DisneyCruise Cross all the things and pray all the prayers!! Every time my daughter called them, they reassured her she was doing great 😭 Up all night, young, tired, disappointed and frustrated. That's the kindness she needed ❤️

@ResourcefulMom @DisneyCruise I hope they make it!! 🤞

@SouthwestAir Flight 3330. What is happening?

@ResourcefulMom No worries, Amy! You can definitely still book. Since you've selected a 'Basic' fare, it just means your seat will be assigned at the airport rather than during the checkout process today. You'll receive your seat number from a gate agent before you board! ❤️😊 - Tyler twitter.com/messages/compo…

@kmastroianni @JetBlue It's criminal

@JetBlue @ResourcefulMom That is exactly what happened. They wouldn’t let them go back to the gate and no one was at the JetBlue desk. Finally received an email that basically said sorry for your luck. Fill out this form and we might reimburse you.

@JetBlue how quickly will checked luggage before returned if tonight's flight ends up canceled so that we can take that luggage and go travel with another airline? Currently 5 hours into an endless delay.

@JetBlue When all of the crew has gone home for the night, it makes sense that customer service can at least explain standard operating procedure.

@ResourcefulMom Only crewmembers there at the airport are able to assist with retrieving your bags. We're sorry for your continued disappointment.

I miss Secretary Pete. He never would have allowed the way @JetBlue and @Delta treated paying customers tonight.

Just booked a flight on @Delta and as soon as they took my money, they canceled the second leg. What the hell???

@JetBlue If you had simply told me how to get the luggage, we could have booked a flight. Now they are literally all gone. JetBlue could not have possibly been less transparent or less helpful. I'll be shouting that fact from the rooftops.

@ResourcefulMom We would be able to assist you if you need to cancel your reservation and have a refund issued. You would need to find a crewmember there at the airport to assist with your bags.

@JetBlue Now the status is delayed and no longer taxiing. How do we get our luggage and switch airlines?

The aircraft that will be taking you to MCO was delayed but is now taxiing. The estimated departure time for your flight is 1:34am.

@kmastroianni @JetBlue The JetBlue staff goes home for the night and the passengers are abandoned

@JetBlue @ResourcefulMom Flight1275 was diverted to Savannah and then cancelled. Passengers were told to go to baggage claim and wait on an email. It’s been over an hour. No one is available to seek help. What gives?

@JetBlue It's been "taxiing" for a few hours. It's stuck on the tarmac. How do we get our luggage in order to switch to an airline that actually has a plane and a crew that hasn't timed out??

@JetBlue Now that you have that flight information are you able to tell me how to retrieve checked luggage so we can travel with an airline that is going to get us to the cruise terminal on time?

@ResourcefulMom We would need to know the flight number you're referring to to best address your concerns.