Danny Russell

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Danny Russell

Danny Russell

@RussellDanny

Customer consultant - getting companies closer to customers to improve their experience. Family, cycling, gym. Views are my own

London, UK Katılım Temmuz 2011
106 Takip Edilen197 Takipçiler
Danny Russell
Danny Russell@RussellDanny·
@MrGrumpy120 @easyJet Is this true @easyJet? Would it not be an idea to have someone here to communicate to your customers? Ya know, the ones that pay your wages?
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Dan Hemmings
Dan Hemmings@MrGrumpy120·
@RussellDanny @easyJet Half the staff have phoned in "sick" - strange coincidence with a footy match on the telly. I can say this from experience, sat waiting for a flight where they're needing to raise the zero hours bank staff at short notice. 🙄
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Danny Russell
Danny Russell@RussellDanny·
@easyJet is there a problem with your baggage delivery at LGW? My flight from Biarritz was 80 mins......ive already waited 45 mins for the bag
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Danny Russell
Danny Russell@RussellDanny·
@AldiUK can you supply a link to the location of your stores in France please....have been online for 20 mins but your website refuses to respond. Thanks
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Danny Russell
Danny Russell@RussellDanny·
@British_Airways I flew from Amsterdam in 45 mins; and then waited 2.5 hrs for my bag. That's a real problem which you'll be hearing from me further. Thanks
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Danny Russell
Danny Russell@RussellDanny·
@British_Airways why are you lying? T5....you are reading out specific flights whose luggage is delayed BUT its all flights. Luggage delayed for 2-3 hrs. And you are lying saying my bags have been delivered, when it clearly hasn't
Danny Russell tweet media
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Danny Russell
Danny Russell@RussellDanny·
@British_Airways Whilst I have you on. I need to claim back the cost of my taxi who, obvs, unlike me, couldn't afford to sit around for 2.5 hrs. Can you give me the email address/link to submit my claim? Thanks
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British Airways
British Airways@British_Airways·
@RussellDanny Hi there, we're sorry to hear what happened and apologise for the inconvenience caused. Please try to speak to our staff at the airport. Milika
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Danny Russell
Danny Russell@RussellDanny·
@British_Airways That's hilarious. There are 2 BA Staff (all the managers must be hiding in their office out the back) who are giving out forms for pax to complete and have their bags (allegedly) returned within 2-3 days. Welcome to Broken Britain
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Danny Russell
Danny Russell@RussellDanny·
@British_Airways this is the state of T5 with 2-3 hr wait for bags. Ive been waiting 2 hrs, no info, your sign is lying telling me that "bags delivered", NOT TRUE. Do you have ANY idea what you are doing?
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Danny Russell
Danny Russell@RussellDanny·
@British_Airways T5, started reading out specific flights whose luggage was delayed to the baggage hall because of the heat. You then changed that message to say ALL bags will be delayed by 2-3 hrs. Checked with the desk and you will fwd it to me in THREE days if I leave now 😱
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Danny Russell
Danny Russell@RussellDanny·
@Nanosecso Read the rules. There is LITERALLY a rule that states the referee is to blow the whistle when time is up, regardless as to who is doing what, where. Only exception being a penalty where that has to be taken
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Juanca
Juanca@Nanosecso·
Estoy llorando con el atraco que ha pegado uruguay a Arabia. Se iba LITERALMENTE SOLO el de Arabia y ha pitado el final 😭😭😭😭
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Danny Russell
Danny Russell@RussellDanny·
@footballconfid1 If only there was a rule to explain the referee's decision......oh, wait.....according to IFAB Laws of the Game, the only dead-ball restart a referee is required to extend a half for is a penalty
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Football Confidential 🌐
Football Confidential 🌐@footballconfid1·
Arsenal fans whining about this too. They tried to cheat and waste an exorbitant amount of time so the ref said “nah, I’m not having that.” Their fans crying about it now, essentially because the officials didn’t cheat enough for them. Embarrassing.
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Danny Russell
Danny Russell@RussellDanny·
@KrrishFT "Sporting dept"?! The ones who have done such a great job in loading up our squad with bang average players?
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Krrish
Krrish@KrrishFT·
🚨 | EXCLUSIVE : GUGLIELMO VICARIO 🇮🇹 Guglielmo Vicario will LEAVE Tottenham Hotspur at the end of the season, complete decision has been made! 🇮🇹❌️⚪️#THFC Tottenham’s sporting department have decided to SELL Vicario in the summer amid growing interest from several Serie A clubs, especially Inter Milan. 👀🇮🇹 Guglielmo Vicario’s contract with Tottenham Hotspur runs until June 2028, but Spurs believe this is the BEST TIME to sell due to his current market value. 💰📈 Sources suggest members of the club’s sporting department were NOT satisfied with Vicario’s performances, as informed before exclusively, and have now taken the decision to move him on. ❌🧤 Tottenham Hotspur are hoping to receive around €30m–€35m for the Italian goalkeeper and have already STARTED WORK to identify a suitable replacement for the summer. 🚨💰
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Danny Russell
Danny Russell@RussellDanny·
@SW_Help Or.....whoever was responsible for ordering rolling stock, could have done their job and order the right stock? Just a thought. Bit like BA retiring Concorde, charging people to fly the last ever trip from NYC....then simply continuing to use the aircraft 🤦‍♂️
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SWR Help
SWR Help@SW_Help·
@RussellDanny Hi, these units will be departing shortly. Unfortunately we have had some rolling stock shortages so it would be best to use the stock rather than cancel services. ^RC
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Danny Russell
Danny Russell@RussellDanny·
@SW_Help I dont get it.....I thought you were saying farewell to these last year (you even charged people for a special "last" ride) and yet, here we are 2 months into 2026 and you're still using them. Maybe your marketing team can have some more stickers made.."1983 to 2027" 🤦‍♂️
Danny Russell tweet media
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Danny Russell
Danny Russell@RussellDanny·
@swtrains_watch @SW_Help I noted that they made a big fuss of the retirement AND charged people to ride a special farewell train. Before bringing them back. It would be funny if it weren't so sad. State of the railways in this country 🤦‍♂️🤦‍♂️
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SWR Watch
SWR Watch@swtrains_watch·
Turns out the 80s aren't over yet. SWR’s ‘iconic’ Class 455s are back from retirement. 'The train operator made a big song and dance about the retirement of its old iconic Class 455 trains...' @SW_Help getsurrey.co.uk/news/surrey-ne…
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Laila Cunningham
Laila Cunningham@policylaila·
If I become Mayor of London then I’ll tell Metroline that unless they give Mark Hehir his job back, they can forget any future contracts with Transport for London. Under my watch, Londoners won’t fund companies that punish heroes for standing up to criminals. bbc.co.uk/news/articles/…
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