Sarah Dackombe

@Dyson why do you choose to partner with @BootsUK? They have got my parents Dyson hairdryer (returned in warranty) and refusing a refund. Disgraceful @BootsHelp! #brand #reputation #trustpilot

@BootsHelp @BootsUK you clearly need to work on your Customer Service. Check out that Trustpilot score! Appalling how you’re destroying a brand established over 170 years ago! #brand #customerservice

@BootsHelp Hi Rebecca Already tried that but your Digital Operations team have decided on this conclusion. No wonder your Trustpilot reviews are what they are!

@SarahDackombe Hi Sarah, I'm sorry to hear about this. If your parents could get in contact with us vi social media, over the phone or via email we will be more than happy to look into this further for you. Thank you, Rebecca.

@BootsHelp @BootsUK my parents returned a faulty item still in warranty using Royal Mail tracked. But you refuse a refund? And you still have the item? Small claims court on the way! #boots #CustomerService

@BootsHelp @BootsUK truly shocking customer service and feel disappointed you’re doing this to what was a great British brand! Trustpilot says it all! Disgusting! #boots #poorcustomerservice

@IvyMarketGrill think you might want to check your FB description 😂

🚨FLASH SALE ALERT📷 Sale on now until 20th May at 8am on select currencies! Save money & explore the world with your new Travel Money Card or when you top-up an existing one 📷📷 #Travel #TheNationNeedsAHoliday

@PostOffice I can’t get the branch finder button to load? Is it broken?

@RacBreakdown is it normal practice to delete text messages you send to customers with updates about the breakdown rescue service? My parents messages from you disappeared in front of their eyes when we complained! Over 6 hours for breakdown recovery! #racbreakdown

@RacBreakdown My parents have been waiting over 5 hours and only just assigned to a local depot who has given them another 2 hours waiting time. What a disgraceful way to treat a couple in their 70s! #racbreakdown #orangeheros (not!)

@Witney123456 You won’t like the truth! Check out the Bier Company Victims FB page

@racskills @BierCompany Another victim. Check out the Facebook Group.

This one thing that’s not better late than never arriving ⁦@BierCompany⁩ I want my money back

@petez316 @RobotDogz @BierCompany @BBCNews @BBCWatchdog I’ve reported them to Advertising Standards Agency, Action Fraud, Trading Standards, and @bbcwatchdog and also my bank. Also a Trustpilot review as that will always stay with them! Good luck!

@BierCompany @BBCNews @BBCWatchdog You have left us with no choice but to contact the bank to try to stop this fraudulent charge. I will be refusing the delivery when it arrives.

@BierCompany @BBCNews @BBCWatchdog Seriously?! After a month of trying to cancel the unwanted fraudulent subscription following your pathetic April Fools joke from BierCompany, with no luck. My wife is being charged the £22 subscription

@Bigted_78 @RobotDogz @_rebecca_cook_ @BierCompany You’re right. We all have to log as Fraud with your banks. And then to stop them doing this again to others: report them to Advertising Standards Agency, Action Fraud, Trading Standards, and @bbcwatchdog! Good luck!

@_rebecca_cook_ @BierCompany Heard you can only stop it with the bank after they've taken a payment ,as it then shows as a reoccurring payment. @BierCompany are bastards. Like getting blood from a stone to cancel Couldn't log in to cancel & then today when my payment failed( I cancelled card) I can log in 🙃

@BierCompany I have been trying for literally weeks to cancel my subscription, which I didn’t agree to anyway, and now you have taken payment. Refund it and stop my subscription immediately.

@LaurennElliee @RobotDogz @BierCompany I’ve reported them to Advertising Standards Agency, Action Fraud, Trading Standards, and @bbcwatchdog and also my bank. Also a Trustpilot review as that will always stay with them! Good luck!

@LouiseMercieca1 @RobotDogz @BierCompany I’ve reported them to Advertising Standards Agency, Action Fraud, Trading Standards, and @bbcwatchdog and also my bank. Also a Trustpilot review as that will always stay with them! Good luck!

@joeryan01 @dancooper05 @BierCompany They ignore all Dms through all socials. Then block you. 🤬

@BierCompany Good Afternoon, I need to cancel my subscription but been on phone hold numerous times for 20+mins

@dancooper05 @RobotDogz @BierCompany I’ve reported them to Advertising Standards Agency, Action Fraud, Trading Standards, and @bbcwatchdog and also my bank. Also a Trustpilot review as that will always stay with them! Good luck!

@Vibe01 @RobotDogz @Pocket_Dyson @BierCompany I’ve reported them to Advertising Standards Agency, Action Fraud, Trading Standards, and @bbcwatchdog and also my bank. Also a Trustpilot review as that will always stay with them! Good luck!

@Pocket_Dyson @BierCompany I just had an email regarding my ongoing subscription payment - I don’t have one as far as I’m concerned! Not attempting to call and cancel something I don’t have nor agreed to.

@Andrew_Pagett93 @RobotDogz @__con_con__ @BierCompany I’ve reported them to Advertising Standards Agency, Action Fraud, Trading Standards, and @bbcwatchdog and also my bank. Also a Trustpilot review as that will always stay with them! Good luck!

@__con_con__ @BierCompany I’ve never had an issue previously but I’ve now got a subscription with them that can’t be cancelled and I can’t get through to their customer service

Do not order from @BierCompany anymore. Unfortunately their customer service is now non-existent. They do not answer their phones and their email responses are only generic and require you to call - which is no good if they never answer!