Smiffy18

@monzo Thanks. Friends and family who joined the wait list when I joined have received contact to open the account so unsure what the delay is. Currently looking at other options if delay continues 🥲

@Smiffya18 Hey there 👋 Thanks for your interest in opening an Under 16s account! While we can't give any timeframe here, please rest assured that we'll be in touch to let you know when you can get started.

Hi @monzo. I’ve been on the wait list for a while now to open a child account. Any idea when I can open an account for my child?

@O2 It’s never a happy Monday when O2 is your service provider …….

Happy Monday to everyone, especially the people that held out for the hot weather😎

@O2 Don’t give your custom to this company. They are completely incompetent. Five months trying to resolve an issue with no satisfactory outcome and issue has now closed down as resolved when it remains outstanding!! 😡

Say hi to O2 custom plans; flexible mobile plans packed full of perks, and now including the Ultimate Plan. See more 👉 o2uk.co/CustomPlans

@O2 I would be happy if you hadn’t closed my case that you have been dealing with for the past 6 months! You are complete imbeciles 😡

Happy Monday to everyone, especially the pop girls that are busy giving us summer hits 💙

@O2 Addition to checklist- Leave Apple Watch at home as 02 are still unable to resolve the connectivity error code 08!

Festival season photodump checklist: - Your fave artist on stage - Confetti falling from the sky - Blurry photo of drinks - Outfit pic - 0.5x pic of you and your friends

@O2 I DM’d you on the 6th February about the issue and you didn’t help🤡

@Smiffya18 😔 Can you drop us a DM with further information on what has happened so far. We'd like to help.

Happy Monday to everyone who organised the group chat plans this bank hol weekend. You’re the real MVP.

@O2 Your top emoji is defo 💩cause you are full of it!

Comment your top choice 👇

@O2 Happy Monday. I have an outstanding issue that you have been dealing with as “priority” since January! Instead of these ridiculous posts, invest some time in addressing customer concerns 😡

Happy Monday to everyone except me who forgot to turn off my work alarms on a Bank Holiday 💔

@O2 You would make me happy if you could resolve my issue that’s been ongoing since 13 January!!

Happy Monday to everyone, especially the person who watched their show with subtitles on the train so I could watch over their shoulder x

@O2 Hands up if you think 02 should concentrate on addressing customer issues instead of posting this utter drivel ……

Hands up if you’ve left a job but stayed in the work group chat in case of drama 🙋

@O2 Feeling really kinda crazy that since January, you have been unable to resolve my issue I reported re connecting a cellular Apple Watch to the 02 data plan despite speaking to 18 of your staff who have assured me it’s priority!! Really really kinda crazy!!

Feeling kinda crazy, might throw a random emoji into a work email 🧌

@O2 Yes absolutely disgraceful response. Chastising me for sending multiple messages when you ignore customers for days!! DISGUSTING!!

@Smiffya18 We've replied to your DMs.

Feel like pure rubbish just want the BBM ping back x

@O2 Any chance you could respond to your DM’s and treat customers with a bit of respect and dignity instead of posting this drivel

TGIF (Thank Goodness I Found the mute button on the hen do group chat)

@O2 can you please pick up where you left off in terms of looking into my complaint on Tuesday evening?

@O2 Hi. I have an outgoing issue since early January. Despite numerous calls and online chats the issue remains outstanding and I keep being passed from pillar to post and given false promises. Can someone competent please help 🙏

@O2 is there a reason why you have stopped communicating with me in order to resolve my issue?? Do you think if you ignore me I will just go away??

@O2 @O2 ????

@O2 you say you want to help but despite asking me to DM you on Tuesday PM we are no further forward and I am still going through a security check! Are you just paying customers lip service to look caring and helpful on social media or do you really want to help?