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@TfL I called Friday to report my son's zip card as faulty. Paid £10 over the phone but have not received confirmation that a new Zip Card has been issued. The money has been deducted from my bank to TFL. Please can you assist?

@TfL Hi, the bus stops were Grange Road and Warwick Road/ University of West London. Around 9:20am. Both children explained to the driver they can use them until 31/12/25 & even showed the driver their photocards & info from TFL.

@TfL Will the 11-15 zip cards be accepted beyond the 31st October?

@MatalanCoUK I do not believe this is the genuine Matalan's account. 🤔

@Matalan I placed an order on 2nd Oct for next day instore collection, but it never arrived. I contacted customer service, who said my order would arrive today... Still no confirmation text/email to say it's ready to collect. What is going on? Never had such terrible service b4.

@TfL Why are the 281 and 110 bus drivers refusing my son to travel with his expired 11-15 zip card! Now he has to walk to college, which is over an hour away! 🤬

@TfL @MrsKagan My partner, who is a bus driver, was not aware of this from his bus company until I showed him the information on the TFL site... So bus drivers have NOT been informed of the 11-15 zip cards being extended & they just need to show the photocard to the driver!

@MrsKagan Hi there, thanks for your message. You'll still be able to travel free on buses with your 16+ Oyster card, by showing the driver your card. However, you'll need to pay for travel on the tube. 1/2

@TfL Are 16+ oyster zipcards going to be extended until the end of October too? No announcement on this. Surely you don't expect school children and students to pay full fare with only the 'possibility' of claiming back. This is not good enough.

@TrapstarLondon Hi, I have sent you an email and attempted to do an online chat, but I am getting no response regarding an order I placed. When will your customer service team reply to emails, it's been more than 48 hours!

@ancelbailey @TfL I'm in the same position as my son. Customer service said to claim for a refund if the system is still down when the 11-15 zip card expires. Surely, they should be able to extend the current accounts until the problem is resolved.

@TfL Can he still get the bus if it expires and your systems are still not up and running??

@TfL my son's 11-15 oyster expires at the end of September. I have tried to apply for a 16+ oyster card but your website says applications are currently suspended due to a TFL cyber security incident!! I tried phone without any success. Can you please advise how he is to travel?

@MarkSharon_DP @TfL When I called customer service on Sunday regarding my son's 16+, I was told the only applications they were processing were the 60+ ones, give them a call tomorrow and I'm sure they will sort it for you.

@TfL Oyster Card website down due to cyber incident - but nothing about what happens if one can't therefore renew Oyster 60+ cards before the deadline.

@TfL How can I apply for a 16+ zip card for my son? I called Tfl yesterday, and they said they can not issue a card, even though my son already has an account for 11-15 zip card, which expires this month! Please help me to get a zip card in time so he can travel to college!

@TfL @Jogibbo I just called and was told they can not make any applications for 16+ over the phone as the system is down, and I need to wait for the system to be up and running again. Extremely frustrating!

@Jogibbo 2/2 - Alternatively, please call our Oyster Team on 0343 222 1234, between 08:00-20:00 hours, and they'll be able to look into this. Thank you, AY

@TfL will you extend the 11-15 year old Oyster card for my 16 year old as I’m unable to get him a new one due to your site being down. Surely @TfL and @MayorofLondon doesn’t expect him to pay full adult fares on his commute to college next week!?

@Jogibbo @TfL @MayorofLondon I'm in the same position for my son. I was told the 11-15 oyster expires end of September. Hopefully, TFL will sort out the problem before then. If not, keep receipts and claim back for a refund.

@OxCityFC @thameunitedfc Proud auntie ♥️ well done Xio and girls. x

▶️ What a start to the day! 🙏 Thank you to @thameunitedfc. 💙Well done, girls!

@Primark Do these pjs come in womens, or are they only available in men's & children's?

@stormzy If only my mum was alive to see Friday but no doubt she was watching from Heaven! She was a huge fan of yours. Ironically, you share the same birthday, 26/07 ♥️

❤️🌧️ instagram.com/p/CwLW7ttIF1k/…

@OVOEnergy I have just inboxed over my details.

@T1ffff I'm sorry to hear about this, @T1ffff. While we're limited in how we can address PAYG queries over social media, I'll certainly have a look for your account ID. Please can you DM us with your full name, DoB, account number, or full address and I'll look into this for you. ^Jasper

@HiltonHonors I have sent a DM.

@T1ffff That's not good! Let us take a look for you. Please send us a DM with your full name, confirmation number, phone number and email address on the reservation so we can assist you further. Thank you – Fey

@Chunkz Love you, Chunkz. ❤️

I’m gonna take a break off social media, it’s too much seriously ✌🏽

@StephanieArcher @JustEatUK Same here. Mine has been saying "driver is nearby" for the past 30 minutes! I have a very hungry child!!!

@JustEatUK ordered food an hour ago to be delivered, has been stuck on driver assigned for ages now & I want to cancel my order but cannot do this. Please can you help?