Luke Parish

@sainsburys Good morning. Please can you answer a question about my "your Nectar prices" this week?

@AmazonHelp Good afternoon. I've been having a fair amount of trouble with Evri not being able to deliver one of my Amazon orders. Please can you step in and try to resolve the issue for me?

@AmazonHelp Good afternoon. I've been having a fair amount of trouble with Evri not being able to deliver one of my Amazon purchases. Please can you step in to help me resolve the issue?

@OVOEnergy Nevermind, I've managed to do it now

@ThatLukeBloke Hi, We can look into this for you. Please message us via a DM with your full name, Date of Birth, full address and postcode. Thanks, Reece

@OVOEnergy Hi. I've just taken delivery of a box, which has your logo on it, so I assume it's from you, and all it contains is a smart plug, 2 bulbs, some window and door seal, and a roll of radiator heat reflecting foil. I don't remember asking for any of it though!

@OVOEnergy Hi Reece. I've been trying to send a DM to you since you replied to my message, but for some unknown reason I can't send one to anyone, not just OVO! (I've tried all of the suggested fixes, with no luck)

@OVOEnergy I have done as requested in your last message, but haven't heard anything back from you

@ThatLukeBloke Hi there, I'm sorry to hear this. We'd love to look into things further for you if you're able to send a PM with your full name, DOB and full address please. You can also find out more here ovoenergy.com/power-move. Mary-Anne

@OVOEnergy Please can you tell me why you changed the way people are rewarded regarding Power Move? For each of the past 4 months I've had between 8 and 11 entries and not "won" a single thing. Not even a paltry £2 off my bill. I'm sure other suppliers are being fairer.

@Top_CashBack I think that you might need to contact the RSPB because the hummingbirds seem to be broken!

@UKSuperPayments Great, thanks. I'll give it a go

@ThatLukeBloke Hi Luke! We recommend reaching out to the retailer to see if there's anything they can do with regard to service recovery. For insight, the cash rewards gained are funded by the brand you've shopped with.

@UKSuperPayments Hi. Please can you tell me how/if I can spend a reward with a retailer who no longer accept payment via Super?

@nectar Thanks Rob, I'll pester them a bit more and see if I can get anything from them. 😁

@ThatLukeBloke Nectar don't hold details of any products you have purchased in store, and we never have done. We understand this info is confirm from Nectar, but that is controlled by Sainsbury's themselves, as that is where the products are purchased from. Rob

@nectar Hi. I have a question about "Your 2024 basket revealed". Are you able to give me specific info about products I've bought, such as exactly how much/many of a certain product?

@sainsburys The app is already updated to the latest version, and I'm not having any issues with it. I'd just like to find out how many Soreen malt loaves I bought last year, because apparently I'm the #10 buyer in the whole of English Sainsbury's stores!

@ThatLukeBloke Please update your Nectar app to the latest version and if you still experience any issues, please contact them directly. You can find their details here: tinyurl.com/33tdp6tf. Thanks, Malahat

@sainsburys Is it possible to find out how much/many of a certain product I bought in a certain timeframe?

@nectar Hmm. I originally asked the X account of Sainsbury's if they'd be able to tell me, but they pointed me in your direction. 🙄

@ThatLukeBloke Hi, Luke. That's not something we'd have info of on our end I'm afraid. Rob

@sainsburys Thanks, I've seen that but it doesn't go into specifics. Should I contact them about it instead?

@ThatLukeBloke Hi Luke, thanks for reaching out. It is a campaign run by Nectar. If you have a Nectar card linked to your account, you will receive a notification on their app or an email inviting you to see a personalized summary of what you purchased in the past year. Malahat

@AmazonHelp I just go round and round 😡

@ThatLukeBloke Please connect with our support team here: amzn.to/UKContactUS, we'd be glad to look into this further with you. -Ava

@AmazonHelp Hi. I've just taken delivery of a big bag of cat litter, only to find that there's a hole in the side of it and a fair amount of the litter itself has been lost.

@AmazonHelp I've done that and was given exactly the same option. How can I talk to an actual person??

@AmazonHelp It doesn't help in the slightest. How am I supposed to send it back, when the only option requires that it's boxed and I'd need a printer?

@ThatLukeBloke Hi there. We're very sorry to learn that your order of cat litter arrived to you damaged. For security reasons, we don't have account access via social media. Please visit this link: amzn.to/UKReturns, to review your replacement or refund options. We hope this helps. -Ava