@metrotrains Improve your communications. A big group was waiting for the bus. To be then told trains resuming whilst they were not at return to platform. Got back to the busses to be at the back of a longer line.
⚠️Hurstbridge / Mernda lines: Buses replacing trains between Heidelberg and Clifton Hill due to Track Fault in the Clifton Hill area.
Buses replacing trains between Reservoir and Clifton Hill due to Track Fault in the Clifton Hill area.
Check metrotrains.com.au for additional information.
Check information displays and listen for announcements.
@medibank Hi I have applied for the voucher for specsavers however during ordering the page got stuck and now my voucher is not working anymore. Can this be resend or reinstated? Thanks
@ServicesGovAU please advise if Citizen from The Netherlands will be covered under Medicare if on a bridging visa and has applied for 864 parent visa. (Under the reciprocal health care agreement)
@Thu_Tran87 Sorry to hear about this trip experience, Thu. Please send us a DM with the email address and phone number associated with your account, along with the trip details so we can take a look.
@Uber_Australia hi, I had a driver call me and asked me where I was going , then said “ok I’m on the way” before cancelling the booked trip. Where can I send in a complaint in for this? Thanks
@Ticketek_AU I have tickets for the Friends experience tomorrow 11 Sept in Melbourne however we are unable to go due to illness. Can we change this to another date? Please help.
Thanks
@medibank Hi, I have ordered my contact lenses at Specsavers using the current promotion of $30 off $119 spent, and paid through Medipass. But full price was taken off my Medibank optical extras limit. Please advise if this can be amended. Thanks
@CottonOn on 13th of November I was advised that 1 of my items I ordered online was out of stock and I would be refunded within 3-5 days. I have not received this yet, can you please check the status? The payment was done via PayPal. Order W00020815919
@Qantas Hi, I received a flight voucher for a canceled June 2020 flight to Amsterdam. The expiry date in the email states January 2021. Shouldn’t all vouchers have expiry December 2021? Thanks
@Qantas I have a flight booked to Europe via your site but operated by Emirates. If I would like to upgrade with Qantas points(first class) is this possible?
@metrotrains I was at Flinders station and informed by staff to go Parliament st for South Yarra. Instead, taking a train to Richmond and an all stopping bus from there is the 2nd option.
Can you have staff inform better on replacement stops for cranbourne etc lines this month?
@Thu_Tran87 Dat klinkt niet zo handig, Thu! Allereerst adviseren we je tegen het delen van je bestelnummer in verband met je eigen privacy. Hiernaast gaan we je zo snel mogelijk een e-mail sturen wanneer we meer informatie hebben. 🙂
@UPSHelp hi, my delivery was not delivered because it says its an Po box but it is a post office address and service for me to collect later. Do i still need to change address?
@JetstarAirways hi , I booked a flight last night. However the itinerary is showing an imcomplete middle name now for one passenger. Can you recheck and amend this?
@Optus I have been having mobile service problems since I joined Optus few years ago. There is no service around Heidelberg and Ivanhoe area. It only applies to Optus. When will this be fixed?