Zendesk

#ZendeskRelate 2026 is where service leaders connect, learn, and discover new resolutions. Join us in Denver next May to explore the future of AI-powered customer and employee service and walk away with practical insights to elevate your support: zdsk.co/4pgnYqj

@jorgeavilam Thank you for your partnership over the last decade. We'll be here when you need us next! 💚

En el 2016 abrimos nuestra cuenta de @Zendesk, y hoy, 10 años después, la estoy cancelando como parte de una iniciativa de consolidación de plataformas. Muy bonita plataforma, espero en un futuro salga una oportunidad de volverla a usar en algún proyecto.

This accelerates our roadmap and delivers faster resolutions, sharper automation, and more choice for organizations adopting agentic service. Read the announcement: zdsk.co/3NMCHf4

We’re thrilled to welcome the Forethought team to the Zendesk family. We’re changing how AI agents reach customers — introducing Forethought AI Agents by Zendesk: best‑of‑breed, self‑improving agents that run natively in Zendesk and extend across any platform.

@Sanja_y05 Hi Sanjay, thanks for reaching out—help's here. We're sorry to hear about the trouble this has caused you. We'd like to know more about how we can best help. Could you send us a DM with your Zendesk subdomain, email address, or any open ticket(s), so we can take a closer look? twitter.com/messages/compo…

Hey @Zendesk — my entire org was automatically deleted because of a failed $1 phone number charge. I'm on the Zendesk Startup Program and have updated my payment info multiple times. My whole setup, data, and configurations are gone. I need urgent help

@cx_everywhere Thank you! 💚

New on CXEverywhere: customer service software ranking 📊 1. @Zendesk 2. @freshdesk 3. @intercom 4. @HubSpot 5. @salesforce Full list & details: cxeverywhere.com/tools/best-cus…

@Rushiiii07 Welcome to Zendesk! 💚

Hey everyone! I am starting my internship journey at @Zendesk. Looking forward to learning new things, gaining experience, and enjoying the journey!

#MarchMadness, AI style: Zendesk CEO Tom Eggemeier writes about how he built an AI scouting app with his son to show why leaders should code, not coach, from the sidelines: zdsk.co/4brDlGr

🎙️This week on #AI and the #FutureOfWork @Zendesk CTO @amcdermo joins me to discuss: ✅ The shift to Deterministic AI ✅ Paying down "service debt" ✅ #ContextEngineering The future of #CX isn't #superintelligence. podcasts.apple.com/us/podcast/ai-… #TeamHuman #podcast

Service has moved far beyond scripts and binder — and AI is raising the bar again. In Purple Reign's podcast, Zendesk's Adrian McDermott shares how AI can help teams tackle service debt, speed up resolution, and improve the customer and agent experience: zdsk.co/472sTUL

@stevibiel Hey Steph! Apologies for the delay. Kindly send us the following information so we can assist you better; 1. Your Zendesk subdomain 2. The email address you use to log in to Zendesk 3. Any open ticket number(s) you currently have with our team

Genuine question for @Zendesk: If your site is full of AI and automation jargon/messaging, why is it so hard to get a response from sales? Tried multiple forms/emails to sign up this week but I've been waiting to hear back for several days. Would love a faster path!

@colevscode Hey Cole! Thanks for reaching out! Here's an article to help you out with cloning reports: zdsk.co/3P5OLIy If you need more assistance, kindly send us a DM with your Zendesk Subdomain and the email you use to log in so we can assist you further. Hope this helps!

@zendesk Why can't I move a report from one dashboard to another? Is there any way to duplicate a report to a different dashboard without rebuilding from scratch? I feel like I'm taking crazy pills!!!

There are moments where you stop and look back at the journey — and realize just how rare it is. Today is one of those moments. I’m incredibly proud to share that @forethought_ai has signed a definitive agreement to be acquired by @Zendesk .

We have signed a definitive agreement to acquire Forethought, which will take #ZendeskAI's ability to learn from every interaction and will amplify it across every channel and platform. Read more: zdsk.co/4lprNYX

@cx_everywhere Thank you! 💚

CXEverywhere reviewed the leading omnichannel support tools and here are the top 5 👇 1. @Zendesk 2. @freshdesk 3. @Intercom 4. @ServiceCloud 5. @HubSpot Full rankings & details: cxeverywhere.com/tools/top-omni…

@yeswanth5566 Hi there, thanks for flagging this to our team, and we're sorry about the trouble this has caused your team. Our team would like to know more about what is happening. Could you send us a DM with your Zendesk subdomain, email address, or any open ticket(s) from our team?

@Zendesk our users are facing extreme slowness and chat widget is not working as before - failing message, not able to resume chat, ui is not appearing immediately takes (20s)

@RockyRoark Thank you 🤩 💚

SaaS brands don’t have to be bland or generic. The best ones are full of personality and storytelling. Here’s a few examples: @SlackHQ @Mailchimp @Gong_io @HubSpot @intercom @Zendesk @salesforce What others come to your mind?

Read Adrian’s full take here: zdsk.co/4qPI9v4

AI agents work best when they make service better, not just faster. In Runtime’s Roundtable, Zendesk CTO Adrian McDermott shares what’s working to put AI agents into real service workflows. zdsk.co/4qPI9v4

@JaeHasABlackJob Hi Jacqualine, thanks for reaching out—we're here to help! Our team would like to know more about what is happening. Could you send us a DM with your Zendesk subdomain, email address, or any open ticket(s) from our team, so we can take a closer look? twitter.com/messages/compo…

Hi @Zendesk is there an issue with your two-factor authentication system. I haven't been able get a passcode all day. This means I can't login to my work. 🙆🏾‍♀️

@VentureBeat Go Jon! 🥳 🤩 💚

AI agents can reason. But when it’s time to take action, a lot of systems still break. On Feb 19, @1Password, @Zendesk, and @ResolveAI are joining us to unpack what’s blocking real agent autonomy and how teams are fixing it. Then we open it up for off-the-record builder discussion. Join us: bit.ly/4t7binY