Aditi Z

@StarbucksCanada @Starbucks Your customer service has deteriorated significantly. I just had to go through a 1000 questions when I raised concerns about a bad drink made. Awful, awful. First I paid for a bad drink, then wasted 10 minutes explaining why and how awful it was.

"I realized my dream career involved a role where I could marry both my passions for scientific research & serving the needs of underserved communities & make a tangible, meaningful difference in people’s lives." - Austin Lam, @UofTMDProgram Class of 2T7 bit.ly/3PgzVwJ

@TorontoMet Why are anti-abortion activists occupying the middle of Gould Street holding disturbing images during Frosh week? @studentlifetmu #frosh #Students

@FidoSolutions Thank you for such a quick response! @FidoSolutions I have asked her to respond to this tweet

@aditiswords Hey @aditiswords, we're sorry to learn about your friend's experience with customer care. We'd love to help her with her account. Is she able to DM us here on Twitter? -Lony

@Fidomobile @FidoSolutions My friend, Kavita, has been using Fido since Jan 2021. She has recently moved to Whitehorse, Yukon. She just got the notification that her service will be terminated in a week. When she called customer care, they were extremely rude and did not care.

She doesn't have her passport with her at the moment as she has sent it to IRCC for immigration paperwork. Is there any possibility to extend this notice for a few more weeks, until she gets her passport back? Otherwise, she will be stranded there without any phone line. Help!

@WestJet waiting in line @VINCIAirports in Puerto Plata airport for an hour, in the soaring heat. The line hasn't moved an inch. The ending of this vacation is as drastic as the beginning. #vacation

@WestJet I DM'd. Can we expect to hear back from you today?

@aditiswords Hi there, please send us a direct message.

@tripcentral @WestJet stranded at yyz with my friends bcz neither company sent any updates regarding trip cancelation. My dream vacation, a trip to DR is up in the air. Can't reach any agent for either company. Feeling dishearted. Spent 1500$ pp and our vacation days. Please help

@NsObvious @tripcentral @WestJet @AirPassRightsCA Thank you, I'm checking them out right now.

@aditiswords @tripcentral @WestJet Now, @WestJet is a garbage airline. Check out @AirPassRightsCA on FB for advice. No matter how tedious the next steps are, follow through. Airlines need to be accountable. So sorry this happened to you.

@AHoensbroech @WestJet @WestJetNews @CP24 in the airport for 5 hours.. on hold with westjet vacation customer service line for 3 hours and counting.. no agent has answered yet #nightmare #vacation #stranded #Toronto #WinterStorm

#WinterStorm #FLIGHT #customerservice #torontostorm #vacation

@Uber_Support Hi Uber Support. I had a 30% promo offer for 20 rides. I used it once only, now it disappeared.

@Uber I'm getting rammed with charges from Uber, and there's not a single canadian phone number for reaching out? Why am I getting charges for no reason????? Been trying to get help through the help section without any luck for the last three days! #CustomerService

@cityoftoronto @JohnTory Why is Uber allowed to operate in our city without providing customers a single customer service contact line? Isn't there any accessibility requirement that requires them to provide a phone number? It's frustrating dealing with them on the app

@TimHortons #Inflation #CustomerService #predatory #bad

@TimHortons why are the prices different on the app and the stores???? What is the meaning of this price gauging?