Becky Fletcher

80 posts

Becky Fletcher

Becky Fletcher

@beckyjfletcher

Newcastle Upon Tyne, UK Katılım Aralık 2011
76 Takip Edilen14 Takipçiler
Becky Fletcher
Becky Fletcher@beckyjfletcher·
@sixtespana we rented a car in Alicante for £90 for 2 days. we only took backpacks & NEVER used the boot. @sixtespana have now taken £206.71 for a small scratch to the boot & now an EXTRA £149.36 for NO REASON!!! We’ve emailed twice but no reply. Ref no. 16554680
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Becky Fletcher
Becky Fletcher@beckyjfletcher·
@SixtUK we rented a car in Alicante for £90 for 2 days. we only took backpacks & NEVER used the boot. @SixtUK have now taken £206.71 for a small scratch to the boot & now an EXTRA £149.36 for NO REASON!!! We’ve emailed twice but no reply. Ref no. 16554680
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Becky Fletcher
Becky Fletcher@beckyjfletcher·
@asda My immobile Dad had a delivery booked for 23rd Dec. The app said the order was delayed. He phoned customer service who said it would be delivered. Didn’t turn up! The next morning got an email to say the order had been cancelled. No food Christmas Eve! Not happy.
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Becky Fletcher
Becky Fletcher@beckyjfletcher·
@SundayBrunchC4 Joey the cavalier King Charles spaniel didn’t seem too bothered about the pets tv 🐶🥱
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Becky Fletcher
Becky Fletcher@beckyjfletcher·
@VirginAtlantic Thanks for your reply. I’ve read the details but it says you need a sample of proof. What does this mean?
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Becky Fletcher
Becky Fletcher@beckyjfletcher·
@VirginAtlantic We are flying to Vegas on Wednesday morning but we have just recovered from covid (positive on 26th Jan). Can we use the positive PCR email as proof instead of a lateral flow test?
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Ray Ray
Ray Ray@RayRaylfc·
@beckyjfletcher @O2 Yeah someone has use my name and address and set up a o2 in my name now I'm getting letters about I owe them money and that action will be taken against me so I called them and I'm still waiting for them to sort it out
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Becky Fletcher
Becky Fletcher@beckyjfletcher·
My dad has been a victim of identity fraud. He received a phone that was taken out in his name & address but hasn’t done it himself. Spoke to O2 5 times to talk to the fraud team but no one has gotten back to him & now they are sending threatening letters for payment! #fraud @O2
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Becky Fletcher
Becky Fletcher@beckyjfletcher·
@RayRaylfc @O2 My dad got a call from them today to sort it out so at least sending a message here has helped. Have got in touch with you on here?
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Becky Fletcher
Becky Fletcher@beckyjfletcher·
@O2 Thank you for this. My dad has messaged you via Facebook at 22:14. I hope you can get this resolved.
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O2
O2@O2·
@beckyjfletcher We're sorry to hear that, and we appreciate how frustrating this must have been, Becky. In regards to the fraud, please ask your dad to message us via Facebook and we'll take a closer look into this for him.
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Becky Fletcher
Becky Fletcher@beckyjfletcher·
@O2 He doesn’t have Twitter but does have Facebook. Should he send a private message on Facebook? I appreciate your help with this as he has had some blunt people on the end of the customer service calls.
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O2
O2@O2·
@beckyjfletcher We're sorry to hear that, and we appreciate how worrying this must be for your dad, Becky. In order for us to chase this with the Fraud Team, can your dad message us from his own social media account if he has one? He'd just need to use your name as the reference. twitter.com/messages/compo…
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Becky Fletcher
Becky Fletcher@beckyjfletcher·
@O2 He first reported the identity fraud on the 1st or 2nd February so definitely over the 10 working days.
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O2
O2@O2·
@beckyjfletcher Okay, do you know when this matter was initially raised with the Fraud Team? The team are working and would be in touch with your dad within 10 working days.
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Becky Fletcher
Becky Fletcher@beckyjfletcher·
@RayRaylfc @O2 Oh really?? He had a Barclays Bank account opened in his name & card sent to him and now and @O2 iPhone sent to him. Now he’s had 2 threatening letters from O2 asking for payment. No one is sorting this out.
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Ray Ray
Ray Ray@RayRaylfc·
@beckyjfletcher @O2 Same has happened to me but all I get is that its been pasted on to the fraud team
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Becky Fletcher
Becky Fletcher@beckyjfletcher·
@O2 He’s not currently with you (but I am and have been for years). He’s called customer service 5 times they say the fraud team aren’t working due to COVID but someone will get back to him. I would appreciate your help as I worry for his health with the stress.
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Becky Fletcher
Becky Fletcher@beckyjfletcher·
My dad has been a victim of identity fraud. He received a phone that was taken out in his name & address but hasn’t done it himself. Spoke to O2 5 times to talk to the fraud team but no one has gotten back to him & now they are sending threatening letters for payment! #o2 #fraud
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