Ben

UK NHS, the “envy of the world”. Just don’t fall ill or have an accident.

@BBCBreaking Hottest day of the year so far. In July. Who would have thought it?

UK sees hottest day of year so far as Paris on heatwave red alert and Turkey battles wildfires bbc.in/3I9s6Yr

@FishHutBlackDog @jeremyiwhite @spusu_uk It’s the just complete lack of communication that has done me. Not a single mention on X to say there’s an issue. Going into the 3rd day of a major outage and absolutely nothing from the company. Beyond ridiculous #spusu

@bow_ben @jeremyiwhite @spusu_uk Yes, more or less the same, though I did have a few hours of more consistent connection earlier.

@spusu_uk Hello - I'm in Mallorca, struggling to connect to phone and data - are there any known problems here?

@jeremyiwhite @FishHutBlackDog @spusu_uk I would avoid them like the plague. I, too, am going to move after only being with them for a month.

@bow_ben @FishHutBlackDog @spusu_uk We were just moving to them. My experience was so bad that I gave up and went back to my old network. My partner is persevering as the number is being switched today - we hope! Only 10 minutes left.

@FishHutBlackDog @jeremyiwhite @spusu_uk I find if you select a network manually (only orange where I am) you get 45 seconds of connectivity before it drops & you have to repeat the process. @spusu_uk have said there is still an issue with no estimated time of resolution. Stuck abroad with no phone which I need urgently

@jeremyiwhite @bow_ben @spusu_uk My service seems to be connecting and disconnecting constantly. My phone only connects when I choose a network manually, and then it's unpredictable. This started at about 11h00 yesterday, 12 May. Missed calls from a restaurant saying they'd had to cancel our reservation.

@firstdirect No point. Just spoke to your complaints department who have confirmed they’re not prepared to do anything as, basically, it’s too much work & have closed the complaint. Just wanted to warn others their money clearly isn’t as safe as you think it is when your bank refuses to help

@bow_ben Hi Ben, we're really sorry to hear about this. I appreciate you are considering moving, but if you would like us to look further into this could you please send us a DM with your name and post code, please don't include any other personal or financial information. Thanks -Stuart

For anyone thinking of moving their banking to @firstdirect Having banked with them for 30 years, I’ll be moving elsewhere. Their once exemplary customer service is no more & trying to get them to dispute a credit card payment is impossible as it’ll involve “too much work”. Avoid

The rights and wrongs aren’t the issue. I just don’t understand how a professional politician can give this commitment, make the statement Liz Kendall gave today, then think they can get away with it.

No pressure boys but this is literally more tense than the time we tagged M&S after they sued us ⚽️🏴󠁧󠁢󠁥󠁮󠁧󠁿 #EURO2024 #NEDENG

@g__j @VictoriaCoren @OctopusEnergy Kind of misses my point, don’t you think? DM you? The complaint I’ve had with you since December on this very matter is STILL outstanding! Potentially seeing one of your disabled customers die from hypothermia this winter isn’t a good look. But at least you keep winning awards 👏🏻

@g__j As I still haven’t heard anything, I stand by my original claim that it helps to be famous (and talented) like @VictoriaCoren to get assistance from the top @g__j at @OctopusEnergy

I've reached the end of the road with @OvoEnergy, the most terrible service provider I've ever encountered (and I've been served in a casino by a croupier who killed someone). Nothing but legal action will do for them now. Sadly, we still need electricity. So I need advice.. 1/2

Thanks, @LNER @DavidHorne for, once again, offering wifi fit for 1994 not 2024 - making trying to watch the England game on one of your services an absolute impossibility

@Zillion_e @IPVanish Did you get anywhere with this? I’m having the same issue where the app crashes / closes every time I try to open it

Ever wonder why some ads seem too good to be true? Spoiler alert: it might just be online ad fraud. ipvanish.com/blog/online-ad…

@g__j @VictoriaCoren @OVOEnergy @OctopusEnergy Thanks, Greg

@ando2040 @g__j @VictoriaCoren @OVOEnergy @OctopusEnergy Well, in my case, it “simply” was true.

@bow_ben @g__j @VictoriaCoren @OVOEnergy @OctopusEnergy Simply not true. Greg replies to all and sundry. Check his timeline. Don't know how he does it because it does seem to be genuinely him.

@g__j @VictoriaCoren @OVOEnergy @OctopusEnergy You may get a response from Greg himself but the general public, when DMing him as he suggests, just get an Octopus employee. Had been happy with Octopus & would’ve recommended them but their refusal to offer solid wall insulation under GBIS to a vulnerable customer is shocking

@VictoriaCoren @OVOEnergy @OctopusEnergy Hi Victoria - I'm @OctopusEnergy CEO We're not perfect, but consistently at or near top of service tables (like any customer) if you're not happy you can DM me here and we'll usually get sorted fast If you like, DM me now and we may be able to advise on your current situation too

@EmilyMckgkv29dg @BlindsDirectGB Absolutely nothing, probably. @BlindsDirectGB are literally the WORST company I have ever had the misfortune of dealing with. Lied to and ignored in equal measure. Just check out their @trustpilot reviews uk.trustpilot.com/review/blindsd… #blindsdirect

@BlindsDirectGB #blindsdirect I ordered blinds/curtains/lampshades on 14th May which should have arrived over 2 weeks ago, but the machine is ‘broken’. I live in a new build on a building site with no privacy whatsoever. What can you do about this??

4/4 To add insult to injury, the cat charity paid £900 to Medi Vet for the treatment which killed the kitten, which they are refusing to refund to the charity. Would you trust them with your much loved family pet? @Medivet_UK