Chris Woolum

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Chris Woolum

Chris Woolum

@chriswoolum

Lover of Technology 👨‍💻 Baker of Bread 🥖🍞🥐 Casual Gardener 🥬🥑 I help customers build UIs at @Amplify. I have many opinions and they are all my own!

Santa Ana, CA Katılım Ocak 2010
500 Takip Edilen271 Takipçiler
Chris Woolum retweetledi
Zack Kanter
Zack Kanter@zackkanter·
I'm thrilled to announce @Stedi's $50m Series C, led by Lee Fixel from Addition with participation from @Stripe, @RibbitCapital, @USV, @FirstRound, @BoxGroup, and @BloombergBeta, along with angel investors including @tobi, Charlie Songhurst, @rauchg, @karimatiyeh, @Max, and more. This latest round brings our total funding to $142 million. We’ve grown enormously over the past year. Our number of paying customers has increased by 6x year over year, and our number of billed transactions has increased by over 7x. We’re now processing more than a billion claims and eligibility transactions annually – to frame this on a relative basis, we processed more transactions in February alone than we did in the first half of 2025 combined. This month, Stedi was named one of @TryRamp's fastest-growing vendors – across all categories, not just healthcare – for the second time in ten months; we’re the first non-AI company to make the list in five months. We’ve done all this while offering a level of support that (allegedly) doesn’t scale. We offer dedicated Slack and Teams channels to every customer and now have over 1,500 shared channels. Over the past 12 months, our median support ticket response time has decreased from 18.3 minutes to just 6.7 minutes, all while handling a 6.4x increase in support volume – with 100% of tickets answered by humans. Our customers send us thousands and thousands of questions and suggestions every month, day and night, and the learnings we get from this firehose of real-time feedback are the engine that turns our business. It is this process that has made us the fastest-growing clearinghouse by a wide margin. This latest round of funding allows us to continue to accelerate development across our platform and to continue to serve customers with a first-rate support experience. One key to that is continuing to build a world-class team – to that end, we are hiring for dozens of roles across engineering, product, design, operations, GTM, and more. If building the transactional layer for the future of healthcare sounds interesting to you, drop me a note.
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Chris Woolum
Chris Woolum@chriswoolum·
@AzureSupport I have reopened the case. I tried calling one of the numbers and it told me to use help.microsoft.com. Is there a particular prompt I should use to get routed correctly?
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Chris Woolum
Chris Woolum@chriswoolum·
Can @AzureSupport please help me? I've been locked out of my account while still getting billed for 2 months now and all I can get is AI responses to my support tickets.
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Chris Woolum
Chris Woolum@chriswoolum·
@AzureSupport I've now talked to 6 different people. Each person tells me they will forward me to the correct person and I have to re explain the problem all over again. Now I have received an email that my ticket has been resolved which it hasn't. 2602060010001328
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Chris Woolum
Chris Woolum@chriswoolum·
@Kia, this is a poorly worded email. Telling customers that the batteries on their EVs need replacement every few years without specifying which battery isn't going to give much confidence to your customers.
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Chris Woolum
Chris Woolum@chriswoolum·
@SamsungCareUS, I broke the screen on my Fold 5 and none of the Batteries Plus or UBreakIFix locations near me can get the screen anymore. I need my phone for work and can't wait 7 to 10 business days to Mail it in and get it back. Are there any other options?
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Chris Woolum
Chris Woolum@chriswoolum·
Spending the day with Mom at Disneyland! Scattered showers means no lines!
Chris Woolum tweet media
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Randall Hunt
Randall Hunt@ranman·
Tell me you worked at Amazon without telling me you worked at Amazon. I'll go first. Brazil.
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Chris Woolum
Chris Woolum@chriswoolum·
It took 8 fairly painful hours but I have a 2 node #kubernetes cluster in my Homelab! The majority of the pain was self inflicted 🙃 I took for granted how easy it was to deploy a cluster with Ingress, managed identity, and key vault integration using AKS
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Ali Spittel
Ali Spittel@ASpittel·
Tiny bit of career news: I'm still leading dev advocacy for Amplify/frontend web and mobile at AWS... I also just started leading dev relations for North America! Excited to work with even more of the AWS community!
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Chris Woolum
Chris Woolum@chriswoolum·
Caught a beautiful sunset at Disneyland on Wednesday.
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Matt Auerbach
Matt Auerbach@mauerbac·
If both are options, do you take an aisle or window seat for a red-eye?
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Chris Woolum
Chris Woolum@chriswoolum·
If you asked me a decade ago what I thought my hobbies would be today, banana farmer probably wouldn't have been on my list. Turns out I'm pretty good at it though
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Chris Woolum retweetledi
Corey Quinn
Corey Quinn@QuinnyPig·
AWS to not stream / record re:Invent keynotes this year, in order to "further strengthen the conference's culture and teams."
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Chris Woolum retweetledi
Scott Hanselman 🌮
Scott Hanselman 🌮@shanselman·
So, Amazon wants everyone to return to the office. Does that mean they also want us to return to the mall and supporting small local businesses?
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