David Berlind

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David Berlind

David Berlind

@dberlind

Dad, senior contributing editor @ https://t.co/h4Ae5WoUIB, guitar & amp repair guy, and former bike racer who is back in the saddle (but not racing, I'm too slow).

Northeastern Massachusetts Katılım Mart 2007
284 Takip Edilen8.1K Takipçiler
David Berlind
David Berlind@dberlind·
Artificial intelligence is in-position to do some very non-artificial damage as threat actors really look to harness it in 2026 in order to inflict unprecedented financial and reputational damage (not to mention identity theft). I gathered expert opinions from some of the best threat intelligence and #cybersecurity pros on the planet to find out how these #AI attacks and will happen and published my findings on @ZDNET zdnet.com/article/10-way…
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David Berlind
David Berlind@dberlind·
According to @levie, the ratio of AI agents to humans will be 1000:1. If that's so, we'll need a new way to track how those agents are permissioned to access an organization's systems of record. As I explain on @ZDNET, @okta has proposed an extension to the #Oauth standard to make that possible. zdnet.com/article/okta-i…
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David Berlind
David Berlind@dberlind·
Thanks @levie. I've been writing about what I think is a new category: Agent IAM or AIAM. As you say, most of these agents will have delegated access. Resource servers like Box are going to get slammed with Oauth requests. The autonomy and ephemerality of agents will exacerbate the scenario. I've been wondering what the ratio of agents:users will be. There isn't much in the way of data or research. But 1000:1 is quite a prediction.
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Aaron Levie
Aaron Levie@levie·
We’re moving to a world where there will be 1,000x more agents than people working with software. In that world the value of systems of record goes up not down. The ability to control what AI agents have access to, govern their workflows, integrate their work into a broader process, ensure consistency and reliability, and so on, will be even more important than it was when we just had people involved in these workflows. And as long as agents are extensions of existing users in the work they’re doing (a legal contract agent working on behalf of a user), agents will run alongside SaaS in a heavily complementary way. As a result there are 3 outcomes that will happen: 1. Existing systems of record will be the natural launch off point for agents that deal with many existing categories of workflows, assuming they can move and adapt fast enough. This will be the case the more existing data and workflows are required for an agent to be effective; with the X factor being how quickly the incumbent can pivot and evolve their platform. 2. In some categories the system of record won’t move fast enough, or needed solution for agents is so different from the existing system, that AI-native platforms will better serve customers. This will be more pronounced in areas where there’s no data or workflow moat, or where agents aren’t natural extensions of the existing user seats. We’re seeing this in customer service, and a handful of other categories. 3. The biggest play for the new entrants, however, will be all the new categories for AI agents that don’t have a traditional software complement today. Because AI agents will bring automation to all areas of knowledge work, there are many categories of work that don’t have a natural software player. This will mostly be services categories traditionally or new forms of software going after roles that never had tools. Overall, AI agents + software are going to work together and this mostly just represents a major TAM expansion for all software.
Corinne Marie Riley@CorinneMRiley

Hot topic in vogue is what happens to systems of record in an era of 1000x more agents than humans. @levie has been the CEO of @Box for 20 years and believes that systems of record become more important, not less, with agents: “Systems of record were built for a TAM of human employees. And that was sort of where the value maxed out at. And now maybe we'll have a hundred times more agents than people or a thousand times more agents than people. So I think on a relative basis, the agent layer will seize growth from zero to a trillion. But the system of record layer now has a thousand times more users on it that need to access data and need to execute a workflow and need to move things through various events. And importantly, you need as an enterprise to care about data integrity and security and the controls in your workflow and traffic copying the agents. So basically, this is where I am very diametrically opposed to the view that the system of record gets is squeezed into a database interaction layer because you actually need all of the core system of record properties for the agents to operate on.”

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David Berlind
David Berlind@dberlind·
For an article that I'd like to write on @ZDNET, I'm looking for users of @evernote to discuss recent pricing changes.
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David Berlind
David Berlind@dberlind·
A chicken-and-egg paradox: If you need to be logged in to your password manager so that you can login to everything else without a password, then how is a passwordless login to your password manager possible without the help of that same password manager? Answer? It's not... unless.... (my latest on @ZDNET) zdnet.com/article/dashla…
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David Berlind
David Berlind@dberlind·
Starting today, @Microsoft's Authenticator no longer supports passwords. But all the coverage of this change claims that Authenticator still manages #Passkeys. As it turns out, that's only in certain edge cases. Here's the scoop: zdnet.com/article/micros…
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David Berlind
David Berlind@dberlind·
With polymorphic extensions, @getsquarex has exposed how the permissions process for browser extensions is pretty much useless. @Google (who didn't respond to my inquiries) needs to start over with how such permissions are granted and managed zdnet.com/article/your-p…
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David Berlind
David Berlind@dberlind·
While I appreciate this author's enthusiasm for #passkeys, he & @Forbes are misinforming you in saying that passkeys are a form of account authentication linked to the security hardware on your device. Yes, they *can* be. But in most cases, they won't be forbes.com/sites/zakdoffm…
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David Berlind
David Berlind@dberlind·
The big idea behind #passkeys is to get rid of passwords. That idea alone is scary to a lot of people. A lot of education is going to be necessary. If we screw the story up, it will only delay adoption. This @ZDNET article gives an example #security zdnet.com/article/if-we-…
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David Berlind
David Berlind@dberlind·
@windley 💯 @windley Great to hear from you BTW. It's that hit or miss nature that's going to slow adoption down. Also because from one user journey to the next, it's hard to know who's responsible for the hits and who's responsible for the misses. It might get better. Fingers crossed!
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Phil Windley
Phil Windley@windley·
I agree. I often tell people that passkeys work so well that most people won’t believe anything happened. And that’s a problem. Also, using a passkey aware password manager helps take a bit of the sting out of different UXs. But it’s still hit and miss.
David Berlind@dberlind

There are many posts on the web about how #Passkeys are a failure. Yes, the road to passkeys (and maybe a #passwordless future) is littered with potholes. But, in this @ZDNET article, I'm "glass half-full" for now zdnet.com/article/why-th…

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David Berlind
David Berlind@dberlind·
@zenobiaZAG "Wrapped up in job title" would be an immediate red-flag for me. So much to unpack from that concern. Less concerned about job description. There are subtle differences between the need for a DWIT attitude while at the same time aligning with your boss on key expectations.
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Zenobia Godschalk
Zenobia Godschalk@zenobiaZAG·
Talked to a mentee who's thinking of hiring an early employee. Great resume, but the candidate seems really wrapped up in titles, job description, etc. Your co-founders must be willing to do EVERYTHING, from taking out trash to negotiating biggest deals. Let's see what he does...
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David Berlind
David Berlind@dberlind·
When I first interviewed @Deloitte's @michaelvbondar in '23 and he referred to #blockchain as a general purpose trust machine, I walked away thinking "Wait! What?!!!" Disintermediating untrustworthy banks with a new set of financial "rails" (aka #crypto) is what comes to everyone's minds. But Bondar was referring to many other businesses where trust is not only lacking, but further eroding. The epiphany came when I read that @salesforce CEO @Benioff once implied that you're mistaken if you think his company's main solution is #CRM when he said (paraphrasing) "the thing we really sell is trust." For any organization and any application, blockchain is the shortest path to restoring and "selling" trust. deloitte.wsj.com/cfo/rebuilding…
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David Berlind
David Berlind@dberlind·
@kantorcodes most of #blockchain's business benefits (including censorship mitigation) are significant improvements over the status quo. While those benefits are inherent to the technology in a way that is difficult to scalably reproduce with any antecedent application platform (it's critical to think of these benefits as platform-introduced commodities not found elsewhere), none of those benefits are absolute. The paper's phrase choice of "provides robustness" is, IMHO, appropriately muted.
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Kantorcodes | ℏol/acc
Kantorcodes | ℏol/acc@Kantorcodes·
@dberlind @API3DAO Hmm --- couldn't you still typically inflict a censorship attack by holding a ton of the respective tokens required for the vote?
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David Berlind
David Berlind@dberlind·
This quote about #blockchain from the linked (below) @API3DAO paper (the #dAPI guys) is one of the better ones. Not "great" IMHO, because it leaves out some important benefits of #decentralization (and elimination of trusted parties is a terrible icebreaker). But "censorship" really caught my eye as a highly overlooked #Web3 topic: "Decentralization defines Web 3.0, which is characterized by distributing computation and settling outcomes through predetermined consensus rules. The business logic of a decentralized application is implemented as a smart contract, which runs on a blockchain-based smart contract platform. Decentralization allows participants to cooperate without requiring mutual trust or a trusted third-party, and thus provides robustness against attacks and censorship." Here's the paper: drive.google.com/file/d/1b8QsGP…
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