dcresident

@DCDPW Your recycling guys have not picked up nicely flattened boxes two times in a row. Neighborhood recycling is piling up. Please ensure they pick up the recycling we spend a lot of time flattening!!

Join us in our mission to make DC a zero-waste city and a model for others to follow! Find out how you can help by exploring our recycling program at zerowaste.dc.gov. #TrashFreeDC

@AmazonHelp When you state delivery will be the next day and I agree to that by paying you based on that delivery date, you are bound to provide it on that delivery date. Period.

@dcresident73 Thanks for this information. While we strive to make sure packages arrive by the promised delivery date, delays can occur due to unforeseen circumstances. If you've not received it by the new delivery dates, please let us know. -Shannon

“Your package is 1 stop away.”

@AmazonHelp Yes multiple times. In 3 days. And your third level customer service escalation person told me “Amazon does not give me the tools to do anything about this. You have to wait” your company has spiraled downward

@dcresident73 Thanks for this information. So we can better assist you, can you tell us if we've missed the promised delivery date? You can find this information in your confirmation email here: amzn.to/NAMessageCenter. Let us know as we're here to help. -Shannon

@AmazonHelp One was usps. The other two were Amazon itself. The packages never shipped out on time. One was due to be delivered Monday and is now showing delivery Friday. This is NOT one day delivery. Fraud!

@dcresident73 Hello! We're very sorry to hear that your packages are late. To best assist, would you confirm from the orders' tracking details here: amzn.to/NAYourOrders, which carrier shows assigned to these deliveries? Please refrain from sharing any order or tracking numbers. -Kayla

@astoundconnects When will you send someone who can fix our Tivo since we’ve been waiting since June 6 and 2 supervisors were unable? When will you refund the money that you’ve been charging us for services you are not providing?

@dcresident73 Good morning! Let's get to the bottom of this issue. Please DM us your full address so we can better assist you. -Jackie

That's it for tonight folks! We'll be back tomorrow. But don't worry, if you need assistance, call us at 800-427-8686 where support is available 24/7. Have a great night! -Nicole

@astoundconnects Hi astound. I have been waiting since June 6 for u to fix our TiVo. 2 supervisors have been unable to do so. And you are charging us for services you aren’t providing and refuse to take the TiVo charges off when I asked for that today. Please address

@astoundconnects They said a supervisor would call me who knew how to fix TiVo which seems I possible for the last few superiors. No one has called still. Yet you keep charging us for TiVo you are not providing because of your own staff

@dcresident73 I understand your concern. If you're not able to direct message us, you can also reach us at 1-800-427-8686. -Jackie

@astoundconnects Meanwhile we are paying you for service you are not providing bc your people cannot fix a basic problem and have refused to take off the bill. That’s breach of contract as well as terrible customer service

@astoundconnects I waited at home 4 days to have you only actually show up once, tech had no clue, then a supervisor came several days later, spent 5 hours with no clue, & said a higher level supervisor would come same day but NO ONE came or called?? Do your folks know anything about technology?

@Claude__Cat @michaelmina_lab Hi cam, how would one get a shot in 6 months? They don’t seem to be listed on the cdc website and the pharmacies won’t give them?

@michaelmina_lab As a primary care physician, I recommend shots every 6-months. My reasoning is sound. Flu shots are once a year. COVID-19 is only seasonal spiking every season of the year. Full immunity wanes in 6-months, so to stay protected w/game-time durable antibody immunity, every 6-months

🧵 On Annual COVID Vaccines: I think it’s WAY too early to recommend all ppl get COVID shots every year I) Protection against severe disease lasts decently well II) Unrecognized frequent exposures undoubtedly provide considerable “natural boosting” 1/ nature.com/articles/d4158…

@michaelmina_lab Hi michael, how many days can these rapids remain positive and one remain infectious ? Can it go past 14 days? 16? 21??

Anyone positive on a rapid antigen test should be considered a high risk of spreading the virus to others A positive rapid test is a much better predictor of being infectious than symptoms. Remember - one of the first things we learned was that people spread even w no symptoms

@Jillsomebody @luckytran Maybe just you spend Xmas with the elder and tell the rest of the family off.

@luckytran What to do about family members who don't mask in public AND insist on maskless full Xmas gathering in the home of a vulnerable elder who can't wear a mask to protect herself because of breathing issues. I am in tears and feeling so helpless.

The idea it's fine to keep high risk people indefinitely stranded at home is immoral & should be completely rejected. Vulnerable people have a right to participate in society too. For that to happen, we all need to mask in public spaces when COVID spread is high. #BringBackMasks

See @DCPSChancellor & @MayorBowser exposed by ABC news today for withholding from students the very $$ @POTUS & @SecCardona gave DC for Covid school assistance. See Ferebee run from the reporter! Corrupt. @UnsuckDCSchools @DCWard7teacher @BeckyCReina wjla.com/features/i-tea…

@tomsherwood @DCWard7teacher @politicshour @wcp DGS reports to @MayorBowser. That means the Mayor has no interest or skills to run this city and it’s critical buildings like schools and homeless shelters. @henryzcohen @DCWard7teacher

New DC Auditor report -- Sounds like a near complete failure from beginning to end with critically needed services ... @politicshour @wcp

@K_M_C95 DCPS has not sent any family email over thanksgiving break. Nor has our school. My 2 kids did not get any tests from school. I’m betting DCPS views this as a joke and won’t really do it. If they or @MayorBowser cared, they would have reminded families at some point.

Data will also be integrated into my website and as a more detailed stand-alone dashboard here public.tableau.com/views/Thanksgi…

DCPS is doing test-to-return after Thanksgiving break. The results obviously aren't available yet, but once they are, you'll be able to see other insights like positivity rates & % reporting results here docs.google.com/spreadsheets/d…

@deliangoncalves @dcpublicschools @wusa9 Delia, could you please do more regular and thorough stories on this? The general public does not realize the conditions children and teachers are forced to be in. This needs more exposure, please!

According to @dcpublicschools spokesperson: "It was a water fountain pipe that burst and was shut off. School custodians cleaned up the areas affected and repair teams have been notified of need classroom repairs." @wusa9

@BeckyCReina I think @MayorBowser should explain to DC residents why schools are in this disrepair when the buck stops with her given Mayoral Control of Schools. This is what failure at your job looks like. @UnsuckDCSchools @DCWard7teacher @henryzcohen

@Ruth4Schools @DCDGS @HenrySamuelMar1 @DCWard7teacher @dcpublicschools @LewisDFerebee @marycheh @MatthewFrumin @RuthWatt11 @EJGoulet This is horrifying. And the people all along the line, are responsible. @ChmnMendelson you claim to be in charge of education in this city. Fix it. Immediately. @CMRobertWhiteDC @MayorBowser

@DCDGS @HenrySamuelMar1 @DCWard7teacher @dcpublicschools @LewisDFerebee @marycheh @MatthewFrumin @RuthWatt11 @EJGoulet I hope you can also address the broken locks. On Thursday, there was Active Shooter drill, where Problem became widely known. On Friday, with actual lockdown, there were lock issues.

And this just happened. Parts of the building are collapsing due to water damage. This is unacceptable.