Florens
1.5K posts

Florens
@fjjmac
Linguist Traveler
Solothurn, Switzerland Katılım Mart 2015
260 Takip Edilen119 Takipçiler

@fjjmac Hi there! Thanks for your message. Please DM us with your booking details so we can help you. Laura twitter.com/messages/compo…
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@British_Airways i'd like to switch my British Airways Club number to my Finnair Plus number in an existing award booking - the website won't allow it. Can you help?
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@RailService Umsteigen in Renens von Biel nach Genf Flugh. und vv ist umständlich. Leute mit Gepäck & es gibt ungenügend Lifte / Rolltreppen in Renens, zudem ist der Bhf eine Baustelle. Die Umsteigezeit von 4 Minuten ist zu kurz, insbesondere, weil man das Perron wechseln muss.
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@Cornercard hallo, das ewige werbe-popup zu Cornè3 in der icorner app wird langsam lästig.
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@SAS @euroairportcom @KLM why was this not done before? status benefits are applicable from day 1, ie Sep 1, 2024.
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@fjjmac @euroairportcom @KLM Hi! We are currently setting up the lounge access to as many destinations as possible. You can find our current lounge options with our partners here: flysas.com/en/travel-info… /RP
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@SAS why am I being refused lounge access at @euroairportcom flying @KLM as Skyteam Elite Plus member?
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It is still unclear what the qualification period is (tier updates 09/2024 is vague, is it 01SEP or 30SEP?) and how the past stays/nights are calculated after the devaluation 2022. Recently, @RadissonRewards gave out free status yet loyal customers are left in the dark. 2/2
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@RadissonRewards IT and loyality program is truly shambles. My account has seen several modifications to stays/nights this year with customer service trying to explain differently at each occasion how their program actually works in terms of qualification. 1/2
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@fjjmac @euroairportcom Hi there Florens, check-in should be open 2hrs before departure. Have they opened yet? Tony
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@British_Airways your checkin is still closed at @euroairportcom 2h before the flight. is this normal?
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@fjjmac I'm sorry you've had trouble with this. When travelling with an infant we need to make sure that there is a suitable additional oxygen mask available, and this can limit the seat choice. Please drop us a DM if you need our help to look at your seats. Claire W twitter.com/messages/compo…
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@British_Airways why are you restricting seat selection when travelling with an infant? What are the safety reasons? Other airlines don‘t do this. This was a shorthaul flight on an A320. Other airlines just block unsuitable rows / seats and make any suitable seats available.

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@FlyWideroe Unfortunately I can‘t select seats because I have a codeshare booking with AY. Can customer service select a seat for me? Can I DM you?
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