Frank Snodgrass

For all real estate professional who use @Zumper to screen tenants, I have to warn you about using them. A tenant started the screening process but did not complete it and they got charged anyway. And of course there is no customer support.

I have spent literally hours on the phone with @AmericanAir customer service and what a fiasco!!! How do American companies get away treating their customers this way??? Why does the government keep bailing out these miserable companies time and time again?

Flying to and from Portland Maine using @AmericanAir has been an absolute nightmare. It’s time for businesses to stop using Covid as an excuse for poor customer service, or just poor service in general.

Trying to get help from @qatarairways and not getting what I need. How do I get the number for a Qatar employee on the ground at O’Hare? This customer service is shameful and I’m starting to@wonder why anyone flies with you!

@Verizon you all really suck and, I never thought I would say this, I can’t wait to get back to @comcast!

The @Verizon support guy gets mad at me, really made a rude, obnoxious comment, because I was at the playground with my son and not at home waiting for his call - which I did not know was coming - which came two hours after I left my last Twitter message.

How is it that @verizon is such a terrible company?!?! I got a call response to my rants on Twitter, which is the only way to get them to pay attention when you have an issue. So the guy calls me 2 hours after I last messaged them, and gets mad at me because

@VerizonSupport @verizon I am DM’ing you now and surprise surprise no response. F-

@fsnodgrass Thank you for this response, Frank. Please follow and DM us as we can provide everything you need on this support platform for this request for resolution. *CCF

Seriously I have @Verizon 1gig internet and I can’t even connect. Now I’ve been on hold for 1.5hrs trying to talk to someone. At least with Comcast you can get someone in the phone relatively quickly. How does any business survive with this terrible service???? @VERIZON YOU SUCK

@VerizonSupport Having @Sprinklr try and manage your online presence isn’t going to ultimately steely work if you, @verizon, are a terrible company. I’m still in hold and have no internet. Stop spending money on a company to manage your online presence when you should spend money on being better

@fsnodgrass Hello, Frank. Thank you for contacting Verizon Support on Social Media. We are here to provide additional timely Customer Service. We can assist you on this support platform with restoring your internet service. What troubleshooting steps have you completed? *CCF

@VerizonSupport I’ve used the Verizon app to try and resolve the issue but they said I needed to cl tact customer service. I’ve now been on hold for over an 1.5hrs. As a company you should be ashamed. This is an embarrassment.

Word of caution to anyone thinking about getting @verizonfios for internet in DC. They are literally terrible. Worse than Comcast, and I never would have thought that possible.

@chelseahandler Good ridance. The police force definitely didn’t need you, and the general public, whom you protect, DEFINITELY doesn’t need you!!!

57 Buffalo police officers resigned in solidarity with their colleagues who were suspended for pushing a 75 year old man to the ground, landing him in the hospital. 57 people in one police department that think knocking an elderly man to the ground is ok. #DefundThePolice

Hey @lyft I spent $40 on @uber tonight. That could have been yours but your terrible customer service decided $23 was more important than keeping me as a customer...for a mistake in YOUR part.

Sprea the word!!! Price isn’t everything. DO NOT FLY @SpiritAirlines EVER!!!! You save nothing when they leave you stranded and with no option of how to reach where you want to go!

Why does anyone fly @SpiritAirlines ??? Because they’re cheap??? Hope they don’t leave you stranded like they are my daughters friend!! @SpiritAirlines doesn’t care!!!!

@SpiritAirlines OMG REALLY????? My daughters best friend is supposed to be here today for her wedding tomorrow. GET HER HERE NOW!!!! #spiritsucks #spiritairistheworst #fuckspirit #fuckeveryonewhoworksforspirit

@SpiritAirlines what the hell are you doing??? My daughters best friend is supposed to fly here today from Chicago and you tell her sorry no go? #hellno #areyoucrazy