Jamie Kelly

@nectar Returned an item to Argos at start of December and still haven't received the nectar points I originally paid with in return. Can you let me know how I make a complaint? I have the receipt and the confirmation from Argos to say the points were sent 14th Feb.

@Argos_Online returned an item I partly paid for with nectar points 3 weeks ago but haven’t been refunded the points as yet. Keep being past from pillar to post!

@premierinn Charged early check in fee over the weekend when I didn’t check in until 11PM. Can you please refund me?

@premierinn Is there something wrong with my account? As I've been trying to view my bookings for a few days and keep getting the same error message 'Something went wrong, please try again later'

@vuecinemas wasn’t able to use a gift card yesterday because your ‘system was down’ however the girl said we could get it transferred with the receipt. Can you please do this for me? Luckily avoided 2 disappointed kids by paying on card!

@TUIUK1513 Have just sent a DM

@jimmer_1987 We're really sorry to hear this. Please send us a DM with your reachable mobile number, booking reference and we can look into this for you. We will need to ask you some security questions to clear data protection with you first.

@TUIUK I raised a complaint almost 4 weeks ago and haven’t heard a thing, can you please look into this for me please? As I would like to get this sorted ASAP

@MonsoonUK Returned a couple of dresses over 2 weeks ago now but still have received a refund, can you please look into?

@imaginecurve @AskCurve Trying to upgrade my account again after not realising I would lose some of the Curve Fronted feature when I downgraded, however keep getting the attached screen on the app. Is this a bug in the app? As I would like to upgrade ASAP. Can you help please?

@cineworld Have just sent a message

@jimmer_1987 Hi Jamie, can you please send us a DM with the details and we'll take a look for you  twitter.com/messages/compo…

@cineworld Went to watch Violent Night at Yate Friday but had to leave before the end of the film due to there being such a a strong smell of weed.I did email Saturday but haven’t heard anything since. Can you please get back to me please?

@HalifaxBank I’ve recently taken out a cashback credit card, can you let me know if you’re still offering the £20 cashback introductory offer if you spend £1K within the first 3 months please?

@nxcare I’ve just booked a trip however was supposed to book the ticket in my partners name. Will this matter? Or can I get this amended?

@beefeatergrill I sent an email Tuesday about some poor service received (WHB-1531278-Y1N0) and thought I would have heard something by now. Can you look into please?

@HalifaxBank I’m trying to switch my credit card however when I try to check my eligibility it says I’ve made a previous application which is being reviewed and may be approved. Can you please help?

@HalifaxBank 29th August (Five Guys) and 3rd September (Card Factory) however I’ve also just noticed a transaction 3rd August (Costa) didn’t show in my pending either

@HalifaxBank Hi Jimmy, they’re showing on my statement but not in the pending section.

@HalifaxBank I notice a couple of transactions aren’t showing in my cashback extras, is there and email address I can sent details to?

@GWRHelp I’ve just bought a single ticket instead of an open return, can you please help getting the ticket amended please as I need a return ticket and don’t really want to have to buy another single.

@Accor @All I’ve received a parking charge after a recent stay at one of your hotels after parking in the hotel car park! Can you please get this cancelled ASAP as I’ve tried contacting the hotel direct (Mercure Heathrow) with no luck as yet.