Jim Hart

@waitrose can you help with a Waitrose Cellar order please?

@ring hello, my motion alerts have been turned off for both my cameras and I get the following error message when trying to turn it back on, also I can’t access my event history. Any ideas how to fix this please?

@OctopusEnergy hello, I think either the power adapter or the port on the IHD for the power adapter is broken. It will only give power to the IHD at certain angles and slightest movement causes the IHD to completely turn off.

@AsdaServiceTeam trying to checkout my grocery shop that is being delivered tomorrow and the payment won’t go through??

@RoyalMailHelp @RoyalMailHelp no reply by email, no reply by social media, phone line constantly on hold. I’ve have been advised by Action Fraud to contact you and yet it seems that is impossible.

@RoyalMailHelp 👀

@RoyalMailHelp Hi, I contacted you via the online form last week and have yet to receive a reply. Is there any current timeframe for receiving a reply? Thank you

@OctopusEnergy morning, I sent you a DM yesterday about my ongoing smart meter IHD issue.

@OctopusEnergy Hi, I replied to you via DM this morning for an update on issue that hasn’t been resolved yet, thank you.

@jimphart Hey Jim, I've just given the IHD a nudge - I'll pop you a DM now just to check a couple things 🐙

@OctopusEnergy Hi, this happened before a few months ago and you had to send through and update to sort it. Please could you do that again? Thank you!

@YWHelp Still not water pressure in DL7

⚠️ #WelburyCrossing #LowMoor #DL6 – UPDATE Good news! The repair’s been done and supplies are back on. You may experience discoloured or cloudy water - this is nothing to worry about and will clear in time. If you would like more advice visit: ow.ly/HzsT50V2QoE - Nikki

@BigMeatie KCD2 IMO

So... #KingdomComeDeliverance2 or #Civ7 ?

@RoyalMailHelp hello, I’ve not received any post for a week now, it has been my wife’s birthday in that time and so would expect to receive birthday cards but had nothing, how do I find out if there is issues with normal postal deliveries in my area please?

@OctopusEnergy help?!

@hm_custserv Hi I sent a DM yesterday but had no reply to it.

@jimphart Hi there! Our returns can take up to 14 days to be processed, you can track them via the receipt or tracking information provided. If you need further help, please contact us privately with your details, and we will be happy to help. Take care!

@hm_custserv morning, my return was collected from me on Thursday morning and I’ve not heard anything since, is there a way to track a return please?

@OctopusEnergy Hi, it’s says I’ve already picked my offer but I haven’t?!

@AsdaServiceTeam 👀

@AsdaServiceTeam please can you provide me with details on how to make a customer complaint?

@SLC_Repayment hello, how do I update the bank details on my account please? The ones currently shown are very old and I can’t remember them in order to change to new ones.