

Raj Kunkolienkar
30.4K posts

@kunksed
building https://t.co/qtqouVQjxd -- the hotel savings club for family vacations. twin dad. prev. co-founded @StoaHQ






I was checking mitte.ai plans yesterday and got hit by the classic mobile misclick and bought the wrong one. Emailed Hana about it and they got back super fast and processed the refund. Honestly one of the best customer service experiences I’ve seen compared to other platforms. Big thanks to them 🤜🤛 @mitte_ai





Techie in Bangalore saves 15 lakhs a month. Let me repeat - A MONTH!!! And you said AI is taking away jobs.

IMO it’s sort of a miracle if you’re running a profitable company in India. Most reasonably good companies I know cannot charge their way into profits because customers are so price conscious


Ganne ka juice > Diet Coke

If you read this and don’t understand why it’s happening it’s an opportunity to reset your understanding of how the real world works. The real world will need a ton of help actually getting agents going in the enterprise. Companies have legacy tech stacks they need to modernize, data in tons of fragmented tools, knowledge that isn’t captured or digitized, and change management needed to actually utilize agents effectively. And they have to do all this while still running their business day-to-day, unlike startups. This is why there is so much opportunity for companies (software or services) to actually deploy agents in specific domains and workflows. This remains a big opportunity for both existing services providers but also tons of new startups as well. Every new technology wave produces a new era of consulting firms that can deliver on that technology. It’s also why the FDE model is going to be alive and well for a long time because companies will want to have their vendor actually help drive the change management and implementation for their new workflows. The people aren’t going away. Far from it.

Today Fin moves beyond Customer Service Fin now does specialized roles, starting with Sales, live today Fin already knows your business + products perfectly, it's already integrated with your systems and matches your brand Now Fin engages, qualifies, and books leads too!

