Laura Bevan

... £120 worth of monthly travel card as I lost my oyster (which I couldn’t register). I’ve now bought a new oyster and it still will not let me register. Your support team can not find me account to add my oyster. I can log in online but not register it. Just tell me how to fix!

@TfL Hello. Urgent. Please help. I’ve just spent 30 mins on phone to your customer service team, who couldn’t solve it. My oyster account for some reason is broken. I can log in online but not register my Oyster card. It says ‘Error 500’. As a direct result, I lost...

@TKMaxxHelp Thank you! Will DM now

@l_bevs Hiya! We do require a receipt in order to process a refund/exchange. I am happy to try to locate your receipt from here, please DM with the following info: store purchased in, date, last 4 digits of card, total amount of transaction and any item codes from the TK Maxx tag -Lauren twitter.com/messages/compo…

@TKMaxxHelp Hi - I bought an exercise top from your Balham store on 31.12.18. I unfortunately lost the receipt. I went to my local store (Tooting) yesterday and they said they couldn’t allow me to exchange the item without a receipt - but if I went back to the store I bought..

... it from (Balham) then they could look up my purchase on the till and arrange an exchange. At Balham I was told this is not possible. Please can you clarify the policy? Thank you - Laura

@British_Airways hello - I have a flight to New York this Saturday AM from Heathrow. The money has come from my account but I haven’t received booking confirmation + not showing up on my account. Please help!

Trying to call you but I’m on hold with no indication of how long queue is

@TicketmasterCS URGENT - I haven’t got my tickets for Leon Bridges at the O2 tonight, what do I do?

@KayakingLondon Hi - when is the next available date for your Big Ben night kayak? Thank you!

@XOYO_London Hi - what time does the Daft Punk start tonight? Thanks!

@Lima_London We have the recent Time Out voucher. Thanks!

@Lima_London Hi - I called to try and reserve a table for 2 at Floral at 7.30 this Thursday but didn't receive a call back, can you help?

@Straybus Thank you! I'll message now

@Straybus * starting, sorry - also to check, I assume the sale lasts until midnight UK time tomorrow (25th)?

@Straybus ...that all of the dates in Jan are full - am I doing something wrong? Or can you let me know when is free ASAP? Thank you!!

@Straybus Hi guys, trying to book onto a 4 week Max pass stating early Jan 18 (before the sale ends tomorrow!) and the website is saying...

Hi @easyJet URGENT - trying to rebook from a cancelled flight but I need to take a new route, the website isn't giving me the option

Hi @easyJet , my flight to Gatwick is 2 hours delayed, now due to arrive after last train. No way to get home! How can you help?

@clarksshoes Looks like the picture didn't load - they are Henderson Luck, tan

@clarksshoes Hi, do you still make these? I LOVE them but can't find them in store this year to buy a replacement pair!