Lisa Allen

@ThreeUKSupport I have spent almost 2 hours trying to get my internet sorted and all I am told is I’m better cancelling? Are your customer service team and tech support trying to close you down?

@graphicious @ThreeUK Call customer serve they have advised me they will cancel for free

@ThreeUK 6 contracts with you waiting to exit when they run out. Can't wait!

Following an issue with our network that started yesterday, the vast majority of services have been restored. However, a small number of customers may be still experiencing an issue with voice calls. Our customer service teams are open but are likely to be very busy (1 of 2)

@ThreeUK @ThreeUKSupport I have been onto customer service chat since 11.08, 4 times they have advised me to cancel my contract, I really don’t understand why your technician and customer support team would advise this? I have been a customer over 7 years, never missed a payment and due to poor upload

@esure please answer your phones or allow virtual assistant to assist, I have been on hold since Friday! On 2 phones every 3 hours you hang up! I have been involved in an accident and you don’t answer the phone?

@Hermesparcels again £10 for next day delivery and nothing arrived?

@O2 God bless @VodafoneUK

If you have a query or issue on your account, the My O2 app is here to help. You can manage your account including allowances, bills, bolt ons, upgrades and speak to a virtual assistant 24/7. Download the My O2 app here ➡️ spkl.io/MyO2

@O2 We have cancelled all our O2 accounts and signal charging issues and terrible customer service

@O2 Bull!!!! Mum is 74 trying to get prescriptions trying to add bolt ons NO all she gets is no data! She has tried for days and told you she would pay any amount still NO!???

We realise there are many services people will rely on for support, especially our vulnerable customers. So everyone on O2 can now access many important websites without using their data, from financial to mental health services. Read our latest update at spkl.io/Covid-19

@O2 Why will you not add data to a 74 year old ladies account she is willing to pay any account but you won’t help?

We know people are relying on our network more than ever, so we’re working around the clock to keep the UK connected and give you the support you need. Visit our website for more info: spkl.io/Covid-19

@O2 I need help!!!!!!!! My 74 year old mum has no data and you won’t add any!

@O2 @DisneyPlusUK Help!

Discover the world of @DisneyPlusUK with O2. With our latest plans you can get 6 months of Disney+, on us. Plus existing customers can get a £2 discount when they add Disney+ to their plan. Find out more: spkl.io/DisneyPlus

@O2 My mum can’t? You won’t let her add data now. She has no contact with us doctors help for food or the church she can’t buy more!!! Someone HELP her! She is trapped!

@O2 Please help!!!! My mum has run out of data and called to ask for more so they sold her a bolt on starting April 2nd. She is 74 years old and alone in isolation. We live 80 miles away and she has been face timing her grandchildren for her sanity. Ordering food and prescriptions

From Thursday 19th March we will be implementing some changes in-store - changes to simplify what we do, create the most helpful shopping experience we can, and support our hard-working colleagues. Together, we can do this. #EveryLittleHelps

These are amazing! facebook.com/641503379/post…

Tell #ITV to axe #olliewilliams from @LoveIsland or face a boycott. #LoveAnimalsNotLoveIsland Pls Retweet

Hello @ITV and @LoveIsland fans . The majority of people in the U.K. want to see an end to trophy hunting so perhaps it would be better to not provide a platform to anyone who kills wildlife for fun . Times are changing - will you ? change.org/p/itv-remove-o…

@virginmedia I have tried web chat! And so has my partner! Up till 20.00 when obviously it’s home time and they disappear.

@lisaatandy My apologies on this. We need to refer you to our team to check this further. Are you available for a web chat? They are open until 8pm, click this link virg.in/smwc so our team can do some tests and see what we can do to fix the issue. Let us know how it goes. ^TG

@virginmedia still waiting for a response

@virginmedia No difference at all. No or poor Wifi. I have bought boosters costing me over £100s just so when the signal does work it reaches the kitchen. Very occasionally upstairs. We have to buy 3G portable data for upstairs as virgin doesn’t work This reaches the whole house Unlike virgin

@lisaatandy Sorry to hear you're having issues with your Internet. Is there any difference when rebooting your hub? Is there anything on this link relating to the issue virg.in/service? Let us know so we can check on this. ^TG