@nextofficial Hello can you please help on this. I can see it also on the black version - when trying to add EU39 (wide) it adds the wrong size. Thanks
@nextofficial Hello! I keep trying to add these shoes to my basket and despite selecting EU39 W it keeps adding the wrong size. This is in the UAE. Can you please look into this?
@Kempinski However when an Iftar booking was on the same day we were all sheltering at home because of missiles flying over our heads in Dubai, I’m absolutely disgusted that your hotel will not consider a refund. You really see true “customer values” in these circumstances. (2/2)
@AskKlarna Why am I being penalised for SilkFred going into administration? I sent back the return way before they went into administration and sent proof of this to Klarna… but my case keeps being closed. How is that fair? Pls can someone help. Thanks.
@GWRHelp Hi there, we have a splitsave via Didcot (Cardiff > London), but the 16:50 has been cancelled. Can we get on the next Cardiff > London service even if it doesn’t spot at Didcot given the unforeseen cancellation? Thanks
@santander_resp Buenas, necesito ayuda con mi cuenta que tenía cuando vivía en España . Tengo correos de mintservices - parece spam pero quiero cerrar cualquier importe que queda. Creía haber vaciado mi cuenta, pero no puedo acceder mi cuenta para confirmar la situación. Gracias.
@qrsupport Hello! At Sydney airport last week I was charged for my overweight baggage, however looking at my statement I appear to have had my card charged twice in error. Duplicate transaction less than 1 minute apart. How should I proceed to request the refund? Thanks
@canva Hello! I'm trying to cancel my subscription since my company moved to a Canva License, but because of the License I can't access my account. Please help! Thanks
@ITAAirways Hi there - can you help me please understand how I proceed with #2 below from your website? I spent 1hr on the phone with ITA from overseas due to a delayed portion impacting my connecting flights and trying to reorganise my trip, which was a pricey call. Thanks!
@ITAAirways Hi team - I'm really disappointed. I submitted the form and had a response within 24hrs. Not happy with the response, I went back immediately - but no response. I followed-up and still no response. Can you please help me to escalate the complete silence? Thanks
@etihad@EtihadHelp Hi - I'm trying to submit feedback via the formal channels, however no matter what browser I try I keep seeing this error. Can you help me please? Thanks
@ITAAirways Hello - I can't locate the form, can you please let me know where to find this? My call to ITA airways cost over £100 so would like to initiate the refund request. Thanks!