To people that follow me, there is a clone account of me (mekjns1), using my name and photo, to send phishing links in DMs. Reported to Twitter, but please be suspicious of any DMs from me (as you probably should have been from the start)
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Mike Jones
59 posts
Mike Jones
@mekjns
Head of UX Design at Oda, Norway's—and soon Finland and Germany's—best online grocer.
Oslo Katılım Nisan 2010
448 Takip Edilen80 Takipçiler
@movito One manifesto I have been meaning to write:
since “interaction design” has shrunk to a narrow meaning, there is an analogy to be made —
INTERACTION ARCHITECTURE
:
interaction design
::
information architecture
::
information design
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What would you call "UX design" if you had to give it a name that tried to describe what the job was about?
A. User journey producer for self-service
B. Product development coach
C. Stakeholder requirements balancer
D. Conversion optimization specialist
E. Something else?
Fredrik Matheson@movito
UX purports to empower users, to remove barriers that badly-made systems impose. Why, then, is expertise on perception and human performance, on activity systems, etc, barely a topic in UX? Where did the ideas of augmenting human capabilities through technology disappear to?
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@movito Maybe I’m missing the point of the hypothetical, but wouldn’t Software Designer (if not already taken) cut to the chase? All these are just activities towards making better software.
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@movito Have you actually fixed this? I tried to remap the Figma shortcuts on my Norwegian keyboard to work like Adobe shortcuts, and still what should be “bring to front” becomes “switch to next tab”. Infuriating
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US-based product designers:
Have you ever seen a non-US keyboard?
My keyboard doesn't have buttons with [ and ] so I can't use these shortcuts.
A quick fix: let users customize keyboard shortcuts
A better solution: provide shortcut sets that work on different keyboard types
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@movito SSO for Norway is amazing. I think the alternative arrangement we have in the US, where every service being separate is a feature, not a bug, does much more damage to people’s access to services.
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It’s very difficult to get much done in Norway without a BankID (digital identity / authentication / signatures).
Previously, identification was merely perquisite to purpose. Now, things are shifting towards a centralized identity for everything. This is hardly debated here.
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@uxwendy And project/time management skills! Much less faffing about when you know you and everyone else is billing by the hour
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I really like hiring designers from agencies / consultancies because they often have fantastic facilitation, presentation, and persuasion skills due to their interactions with clients 😌 These are really important skills on "in house" teams as well!
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It’s hard not to be skeptical anytime the government talks about what they’re going to do, but reading a press release that mentions CX, accountability for user experience, and framing it all as key moments in the customer lifecycle is truly exciting
The White House 46 Archived@WhiteHouse46
Today, @POTUS signed an Executive Order to improve the delivery of government services – from filing taxes to renewing a passport. Read more: whitehouse.gov/briefing-room/…
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@andybudd More power to them. Teaching others helps you reflect on your own skills and how to communicate your process. Plus what’s a better way for young designers to learn growth design than by growing an actual business?
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Visualization of a Tuesday of Oda delivery routes. From one fulfillment center outside Oslo we can reach 50% of the Norwegian population
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Mike Jones retweetledi
Join 300+ design systems enthusiasts tomorrow Tuesday 16 November 11:00 – 12:00 CET to learn how the team at @odanorge are putting community at the center of their design system.
It's free, and in English. Can't make it? We'll share a recording later.
live.ixda.no/dshour-6/regis…
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@nadise If I really liked the company and thought they were going places, yes. but I pay more attention to the description than the title. Is the actual work they want you to do too junior? IMO titles often reflect company maturity, not role responsibility.
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When a recruiter reaches out with an "opportunity" at a lower level (at least in JD title) than you're already at, do you assume there's wiggle room in the level? Do you dismiss the conversation out of hand? What do you do/think? I'm curious if responses fall down gender lines...
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Mike Jones retweetledi
Lavpris, stort utvalg, høy kvalitet og levert på døren @odanorge fortsetter med å utfordre dagligvarebransjen. e24.no/naeringsliv/i/…
Norsk
I wrote up the principles for rigging the UX team at Oda as we grew from 5 to 25 during Corona. I wouldn’t say we are doing anything earth shattering radical, just designing our org with the same purpose as we do the product link.medium.com/V4KUnheQzjb
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Hello @GrowthDesigners 🚀We at Oda (online groceries, Oslo and Berlin) are looking for a UX Design Manager to join our Growth org, leading and building the design and research discipline. Help us give more families space for life! jobs.lever.co/oda/d0a6272b-5…
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@bensauer Yeah, I am now one of those “are you sure you really need access” people that I have never cared much for …
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A huge subscriber headache with Figma, Miro, etc is that there's no price differentiation between "casual user" and "everyday user". So you're either overpaying, or keeping people out to keep costs down – which creates friction as well.
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@KatieSwindlerUX Depending on how broad your definition of UX is: Genevieve Bell, Susan Kare. And let’s not leave out our sole UX celebrity: @sarahcpr
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Are their any “famous” women in UX? The level of Don Norman, Luke W, Alan Cooper, and Jared Spool? Where you say their names to other UXers and they know who you’re talking about?
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@movito @admsch Exhibit A: theatlantic.com/politics/archi… all this money allocated for help, no money used on improving access to it
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@admsch I remind myself regularly that the US is not a 60 x times larger version of this place, but instead a plethora of different places, smaller to larger, alike and different, inscrutable to outsiders. But it *looks* like a modern place from afar, so I forget now and then.
GIF
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I use the same login system review my taxes, access my bank account, sign contracts, OK filings on my kids’ names, start a company, etc.
Settling a relative’s estate is still done on paper, which is very cumbersome. Thankfully, it’s being worked on now.
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🇳🇴 votes are weighted according to population density:
"The number of members to be returned from each constituency depends on the population and area of the county. Each inhabitant counts one point, while each square kilometre counts 1.8 points."
Always astonishing.
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