Michael Vanderhoof

333 posts

Michael Vanderhoof

Michael Vanderhoof

@mvand314

Katılım Mayıs 2016
21 Takip Edilen14 Takipçiler
Michael Vanderhoof
Michael Vanderhoof@mvand314·
@UHC your system is broken. When we've had the same medication regimen for 11 years but every month we have to deal with UHC denials you are either broken or nefariously incompetent.
English
1
0
0
11
Michael Vanderhoof
Michael Vanderhoof@mvand314·
@netflix stop the click bait. You don't have this movie and offering to Remind Me doesn't make up for indicating that you have it available to watch. This tactic to drive traffic only results in an erosion of trust.
Michael Vanderhoof tweet media
English
0
0
0
11
Michael Vanderhoof
Michael Vanderhoof@mvand314·
1. This stuff is grade school childish. Grow up. 2. No
English
0
0
0
3
Michael Vanderhoof
Michael Vanderhoof@mvand314·
@FedEx trying to pay an airway bill. Invoice format on bill not accepted in your portal. Then, says not able to find. Chat is dumb and can't help. 4 screens to find a phone#. 5 mins with voice only IVR-> Call back on Monday. If you make it this hard to pay, not sure I need to.
English
1
0
0
17
Michael Vanderhoof
Michael Vanderhoof@mvand314·
@GregAbbott_TX why do I have bills from 3 different toll companies- NTTA, HCRA, CTX Mobilit? Maybe instead of threatening schools you could fix the jerry rigging of the toll system.
English
0
0
0
7
Michael Vanderhoof
Michael Vanderhoof@mvand314·
Hollywood is missing a huge opportunity to put Tom Hiddleston and Michael Fassbender together. Either as enemies ala Pacino/De Niro or as a fantastic partner flick.
English
0
0
1
21
Michael Vanderhoof
Michael Vanderhoof@mvand314·
@SouthwestAir fix your app (Android). I added my 12 digit NFCU credit card info 5 times at checkout, each time received this error. Final had to use PayPal. Then you offer that horrible carousel of offers. It really cheapens your brand.
Michael Vanderhoof tweet media
English
0
0
0
18
Michael Vanderhoof
Michael Vanderhoof@mvand314·
@HarryandDavid this is a sad ratio of dark chocolate to non-dark chocolate foe a "Premium Popcorn" brand. I think it technically meets the 25% dog food rule...but I'm not a dog. I'm paying customer.
Michael Vanderhoof tweet media
English
1
0
0
5
Michael Vanderhoof
Michael Vanderhoof@mvand314·
@CapitalGroup you have one of the worst account UIs- it is extremely frustrating to do easy tasks. Please have someone who works on the experience contact me. I want to show them what is wrong. This type of experience will have me stop using you.
English
0
0
0
2
Michael Vanderhoof
Michael Vanderhoof@mvand314·
@hulu please figure out your load management!!! Tired of the "Sorry, this channel is temporarily unavailable" when watching important things. It's been years. Whats the problem? You keep charging me more, but I don't see the quality improvement.
English
1
0
3
26
Michael Vanderhoof
Michael Vanderhoof@mvand314·
@Hyundai are you just unable to process verification codes on web? It just keeps spinning for minutes on end... this SS is after 4 mins for the 5th time. On app the Vehicle Info tab out just keeps loading as well...
Michael Vanderhoof tweet media
English
0
0
0
5
Michael Vanderhoof
Michael Vanderhoof@mvand314·
@Hyundai your web/app registration process is horrendous! 40mins later, a customer care later and I'm still not able to do much. Loadtimes are long, 2F Auth is terrible- 5+min lag in verification. Multplie resets....
English
0
0
0
6
Michael Vanderhoof
Michael Vanderhoof@mvand314·
@USAA I used to be able to submit a question and get a response via the portal. Now it's virtual chat (not that good) or a phone. You've decreased service in desired channels. I don't have time for a call but need more than your chat bot. Disappointed.
English
1
0
0
14