Peter Coffee

@jacobson_SC @MattOlaiz 💥📈🏆

@MattOlaiz @petercoffee Key that Peter taught me: you can't just sit outside the box and yell at thr box expecting the people inside the box to hear you. You have to get into the box with the people learn, then blow up the goddamn box. @petercoffee that was life changing for me Peter back in 2012.

I was reminded today of something the great @petercoffee once said- If we merely think inside the Box, then the people outside the Box can’t see you….Explode the Box!!

@MattOlaiz 👍🏻🖖🏻

Thanks @AskFrontier for quick and informative response to my DM ✅

.@AskFrontier internet service outage in Los Angeles South Bay Area since Monday; no info available other than “working on it.” When will this get fixed?

In a time when citizens’ demands exceed human agents’ capacities in government services, @salesforce's @petercoffee discusses AI availability, accountability, and action-ability - and why the public sector offers a proving ground for AI agents: bit.ly/46fieWB

“It's time to confront and conquer challenges of what it means to be ‘AI literate’; what the consequences will be if we don't democratize that literacy; and what it's going to take to make these things happen in our schools, our workplaces, and our institutions of society.”

Agentforce slashing costs by 50%, resolving 20% of inquiries with autonomously, and offering 24/7 empathetic service at Sammons Financial @sfg_companies! #Salesforce #Agentforce #AI

"You don’t even call it a word processor anymore. You just type." When you're doing it right, tool disappears into function. (Heidegger, The Origin of the Work of Art – I steal from the best. More about that on @diginomica at diginomica.com/digitool-trans…) chiefexecutive.net/marc-benioff-o…

Traditional tech predictions often fall short. @petercoffee of @salesforce explores why, and offers three powerful lenses to reveal the future that's already unfolding: bit.ly/40Ia4Sz

“Any invention, wrapped in a system that turns the central nugget of value into a useful, sustainable service, will require human skills and efforts to keep it going. AI is no exception: the AI supply curve will not be ‘flat and free.’” @diginomica diginomica.com/ai-already-rew…

If “personalization at scale” is going to be a compelling promise of AI, then marketplace success will depend on making personalization feel like a relationship with a concierge – not feel like being in the sights of an AI-aimed rifle. ⁦@diginomica⁩ diginomica.com/are-you-ready-…

@diginomica @salesforce There is, I hope I adequately emphasized, an upside here as well. “Personalized pricing can be welcomed, even sought out by customers, when it’s perceived as an upgrade offering and presented in an up-front and transparent way…” It’s a fork in the road, not a downhill slide.

It's nothing personal - or is it? @petercoffee of @salesforce considers the future of #personalization at scale with a proliferation of AI: bit.ly/3N2gVA2

"Let’s recognize that every notification has a cost as well as a benefit. When our systems and devices are constantly telling us things that we don’t need or want to know, the math is clear: we wind up failing to notice what matters."

Researchers @Salesforce AI "demonstrate that models trained with our curated datasets, even with only 7B parameters, can achieve state-of-the-art performance…outperforming multiple GPT-4 models; our 1B model achieves performance surpassing GPT-3.5-Turbo and Claude-3 Haiku."

Professionalism is more than receiving a paid salary, argues @petercoffee of @Salesforce. He asks if it's meaningful to say that a non-human entity must recognize and accept “risk, liability, and responsibility". So, can #AI achieve professional standards? bit.ly/3VirGTz

@corey_snow Thanks @corey_snow

Absolutely! Answers have depreciated in the Information Age whilst the value of questions have appreciated. @petercoffee has a great take on this megatrend!

As enterprises seek the benefits of #AI, #sustainability of every resource needs to remain front of mind, with all of the costs kept in plain sight from the beginning, says @salesforce's @petercoffee: bit.ly/3S9mQVS

With the advent of generative AI, and the growing acknowledgment of climate change as an immediate “now” rather than a “maybe someday” challenge, any remaining notions of “back to normal” should be utterly buried, argues @PeterCoffee of @Salesforce --> diginomica.com/why-no-one-sho…

Coming back from a long weekend is a good moment to start a new to-do list, informed by fresh examination of wicked problems that we can now attack with new energy and breakthrough technology. linkedin.com/posts/petercof…

"The two things wrong with 'back to normal' are 'back' and 'to normal'." Find out what @PeterCoffee has to say about this commonly used phrase in the latest partner piece from @Salesforce --> diginomica.com/why-no-one-sho…