@pokl033 We regret the inconvenience caused. Please note that X allows Direct Messages only from followers. We kindly request you to follow our brand page to enable seamless communication
- Akash
My @FederalBankLtd@FederalBankHelp was CREDIT Freeze a few days before
I don't want to use your bank and it's not DEBIT FREEZE so why are you not letting me withdraw my own money ?
Give me the option to withdraw the funds in Jar to a diffrrent bank ASAP or else im file a case
@pokl033 Hi,
We sincerely apologize for the inconvenience you had with us and would request you to kindly message us via direct message so that we can know more about the issues you have experienced and assist you in the best possible way.
- Akash
@pokl033 Hi there! We’re really sorry for the inconvenience caused—we understand how frustrating this must be. Please DM us your booking details along with your registered mobile number and email ID, and we’ll look into this and get the refund process started for you. twitter.com/messages/compo…
Hi there. We sincerely regret the inconvenience caused. Please be informed that, if the customer is found eligible, a compensation voucher of INR 10,000 will be automatically issued in the coming days and sent to the registered email ID linked to the PNR. We request your patience and look forward to serving you better in the near future. ~Rohit
are the flights from patna to Delhi timely going. Is there any flight cancelled for the same route in the last 48 hours, how many
and please don't give me the pnr tracking website link. i haven't booked the flight yet. i want to know, the flights are on time or not @IndiGo6E
@AirIndiaX why airindia exp pricing is this high..its almost a QA rate.. its clear case of looting.. why no one is least bothered about this pricing. @PMOIndia@MoCA_GoI@ShashiTharoor@shafi_parambil_ . we never thought Air India express is a five star airlines.
Hi there! We understand your concern and would like to inform you that we are offering a cancellation/change fee waiver for bookings made before 5 December 2025, for travel dates between 6 December and 15 December 2025, applicable until 8 December 2025. Since your booking was made on 7 December 2025 at the capped fare, a cancellation fee waiver or any adjustment based on subsequent fare changes is therefore not applicable to your booking. We appreciate your understanding in this regard.
@IndiGo6E@Ravikumar249200 My flight was cancelled just around 8 hours before departure, how do I claim compensation
PNR : F37IUV
Because of indigo I had no options but to pay 250%+ of my original fare to book with overpriced air India
My flight was cancelled just around 8 hours before departure, how do I claim compensation
PNR : F37IUV
Because of indigo I had no options but to pay 250%+ of my original fare to book with overpriced air India
@DGCAIndia
Hi, we truly regret the experience that you had with us. As checked, a full refund has been processed from our end to your original mode of payment. We request you to please contact your travel agency to claim the same. We regret the inconvenience and hope to serve you better in the future. Further, we request you to please share your email address with us via DM so we may assist you with compensation process. ~Twinkle
We are 2 Passengers 65 years old.
6E 6544 got canceled on 6Dec. PNR Number is RV75QR. ETD was 9.30 am and we got this cancelation message at 6.38 am less than 3 hrs before the flight departure time. We need the indigo and govt mandated compensation @IndiGo6E@DGCAIndia@MoCA_GoI
Hi Roshik, we would like to inform you that our fares are dynamic in nature and can be affected due to multiple factors like availability, demand, occasions etc. We always advise our guests to make early bookings to get better rates. We appreciate your understanding in this matter.
#ImportantUpdate
In compliance with the Ministry of Civil Aviation's (MoCA) directive issued on the evening of 6 December regarding the capping of Economy Class base fares, Air India Group commenced the rollout of the new prescribed fares across its reservation systems immediately. Air India Express completed the implementation across its systems, while Air India continues to progressively apply the fare caps, which will be fully effective in the next few hours.
As the process involves third-party system dependencies, a phased rollout is required to ensure accuracy and stability without disrupting guest bookings.
Guests who may have booked Air India flights in Economy Class during the transition period, at base fares above the prescribed caps, are entitled to refunds of the differential amounts.
@pokl033 We regret the inconvenience caused. We request you to provide the detail related to your concern in DM along with your contact details and booking ID so that we investigate the issue at the earliest.- Namrata
twitter.com/messages/compo…
My flight was cancelled by Indigo
and @makemytrip hasn't refunded any convenience fees to me, despite the disruption was by indigo and not me
I would kindly request @DGCAIndia to check into this matter