Celina W

@LidlGB I visit a few - West Wickham, Bromley, Sydenham are the closest ones. But those nappies’ size even disappeared from your app and website?

@soulcee So sorry to hear this! Can you tell us which store you normally visit? - Sarah

@LidlGB why Lupilu size 2 nappies are not listed on your website, and there are nowhere to be found in any of your shops? It’s been over a month since they have disappeared. When are they coming back?

@LidlGB are your brand nappies size 2 returning to stores anytime soon? They are sold out everywhere and taken out from your app #selondon

@RoyalMailHelp Didn't get my parcel for 4 days now, although it's a Tracked 24h option. I should have received it last Friday, but I get constantly notifications toward the end of each day "address inaccessible". I get other parcels from you ordered much later than this one. HELP

@RoyalMailHelp I have been waiting for my order since Saturday, and you constantly show that delivery is due on the day, and in the evening you update the status that the address was inaccessible. There is always someone at home. Can someone say what is happening with my order??

@InPostUK my parcel is sitting for 3 days now at a delivery centre, not to mention it was posted a week ago. What is happening with it?

@British_Airways how can someone from BA help with online check-in that is not available to us even though the flight is in less than 24 hours? Your line is constantly disconnecting all calls…

@LeShuttle Thank you. I can understand a lot, but what I don't get is why your staff is letting board cars from 'N' 'O' 'P' zones before us, when we have 'M' and cannot board our 2,5h late scheduled train, yet again!

@soulcee @soulcee Hi Celina, I recommend you to write to our Customer Relation Service to explain with your details. They will come back to you as soon as possible. Here is the link ow.ly/XHQu30qrOSe. Please accept our apologies for the delay today. Have a safe onward journey.^FF

Our Passenger🚗 service from Folkestone is currently operating with up to 120 min delay for car under 1.85m and up to 90 min for single deck vehicle. Passenger service from Calais operating with minor delays due to a disrupted timetable. 17.12.2020 13h30.^FF

@RoyalMailHelp could you please help - I am expecting a package from an EU country and its tracking status is the same for 9 days now, no update - seems to be stuck somewhere...please help me localise it, thank you

@SouthernRailUK yes, I was wondering if there are plans to bring back the direct connection on this line - I'd appreciate any info on it, thank you

@soulcee Hi there, currently we aren't running this a direct service for this route. Is that what you are referring to? ^Olivia

@SouthernRailUK there used to be a train between Beckenham Junction and Balham station, is it removed for good or is it coming back anytime soon?

@DVLAgovuk ViewYourRecord service online doesn't work: viewdrivingrecord.service.gov.uk/driving-record… -it doesn't matter if I put correct or made-up data, after two attempts it shows a message that you cannot display any info for the driving license. How else can I check status on my paper application?

@DVLAgovuk After 5 weeks, I still didn't get my new GB license (paper application made via RM, as online apps didn't work at the time). I am unable to insure my car and drive since then. Please advise how long is the delay in processing applications or advise me on my application

@OliverBonas I have an issue with my order that I just received yesterday - you have left the security tag on. I am worried my two other orders I am awaiting will have the same issue - please help

@DVLAgovuk @DVLAgovuk I understand the prioritisation and delays in processing applications, but this information does not help me, as I would like to just track my application online - I'd appreciate your help so I can at least estimate how long it will take

@soulcee Hi, in line with government advice we have a reduced workforce and are prioritising support to those directly involved in the response to COVID-19, there will be a delay in processing applications. For more information please visit gov.uk/guidance/dvla-…

@DVLAgovuk Hi, I have sent papers and my documents (driving license and the ID) via RM in order to change my EU driving license to the UK. I wish I could track progress online but I don't have any reference number. How do I get one? How long will it take to get my license back?

@O2 I understand the current situation is making your support center really busy, but I am getting furious with paying for the phone service and not getting it. I moved houses 2months ago and the network coverage in my house is NON-EXISTENT. I can't even make a call! Please help!

@SuperdrugHelp Hi Beth, I just replied to you - thanks

@soulcee Hey Celina, thanks for getting in touch. I am so sorry about this and have now replied to your DM for you :) - Beth

@SuperdrugHelp could someone finally respond to my query? Since yesterday I am trying to reach you via DM /chat on your website, Messenger and now DM on Twitter - no response whatsoever...