Until recently the impact of artificial intelligence on the customer experience has seemed largely theoretical, but now the real-life uses of #AI by brands are ramping up bit.ly/2EuoTQ9 via @MarketingWeekEd
New global research from Expedia Group Media Solutions illustrates that there are real differences in what influences younger generations to book #travel and extend business trips for leisure bit.ly/2GqySsz#study#via@phocuswire
“The dreams of tomorrow will be things that previous generations found mighty simple indeed,” according to consumer trends expert Hsuen Chang & marketing columnist Steve Sammartino bit.ly/2BrCdSj via @MarketingMag
Two recent studies suggest “responding to what consumers care about, in terms of internal working practices & recognising external concerns, can boost businesses” bit.ly/2EnwS1k via @WARCEditors#purpose