Sylvia Ng

@AdamCarterCBC @Miovision is prepared to deploy our transit priority system next week at no cost along this route to help get the city moving. We provide priority control solutions for cities around the world and are based in Ontario. Happy to chat. cbc.ca/news/canada/to…

The AI bubbles are floating fast. I painted this while thinking about how bright, chaotic, and fragile everything feels in AI right now — a mix of real progress, hype, and uncertainty. Curious: which bubble do you think you’re in these days? Be honest. #AI #Watercolor #TechArt #AIBubble #LLMs #AIHype #ArtificialIntelligence

@Garmin you really need to add an option for tracking sickness! That's the most common reason for me not following the coach, not these other things

@BetaKit @mimurchison @ElijahKurien @dcarmitage @byosko @tobi @fatimayusf @melsariffodeen @ReamBraden @jogriffiths @aliasaria @alberttai @chrisalbinson @skstock @davehariri @trillhause_ @zaidiafatima Thanks for hosting @BetaKit, great nudge for us all to step up as Canadians

@mimurchison @ElijahKurien @sylvng @dcarmitage @byosko @tobi @fatimayusf @melsariffodeen @ReamBraden @jogriffiths @aliasaria @alberttai @chrisalbinson @skstock @davehariri @trillhause_ @zaidiafatima

Pulse check: BetaKit Town Hall attendees discuss the state of Canadian tech and where it needs to go. #CDNtech #BKtownhall betakit.com/pulse-check-be…

@SabiVM @UofT_Pandemics Love it! Congrats

It was wonderful to see a symposium filled with people from all disciplines - public health, local + international leaders & researchers, WHO, colleagues in math, social work, engineering, community advocates. All possible because four years ago we had an idea. @UofT_Pandemics

Congrats @temurdur and team!! Such well deserved recognition. And happy to have been involved with season 1, can't wait for what's next.

My conversation with Sylvia Ng (@sylvng) the CEO of ReturnBear, a platform for circular e-commerce logistics. With over 18 years of experience in technology, Sylvia noticed a gap in the e-commerce industry, where retail returns were costly and difficult for merchants. Now, Sylvia is on a mission to make retail returns accessible for everyone, and better for the planet. Sylvia has worked at eBay and Google, and most recently was General Manager at Shopify where she worked on products to help early-stage e-commerce merchants grow their businesses. In conjunction with her current role, Sylvia is also the founder of Amidira, a Toronto-based startup helping cancer patients with lifestyle content. ReturnBear is a returns platform powering Canada’s first end-to-end reverse logistics network. Founded in October 2021 with a mission to make returns convenient for consumers, profitable for brands, and better for the planet. Brands using ReturnBear can offer self-serve returns to their customers, along with convenient drop-off options for immediate refunds. They can count on ReturnBear to gain visibility into returns across sales channels, save on return shipping costs, and get products back into forward supply faster. Takeaways Sylvia's time at UWaterloo during the dotcom bubble, working at iconic companies like Google and Shopify. Product management roles can vary across companies and industries, with different focuses on engineering, design, or data-driven approaches A new concept to me "micro-forward fulfillment". How merchants should be thinking about returns from a tech stack, logistics and consumer experience. The environmental and time-consuming process of returns and how ReturnBear fixes that. Expanding drop-off locations and implementing micro-forward fulfillment can improve the convenience and profitability of the return process. Geographic expansion is driven by matching supply and demand and opening hubs in strategic locations. podcasters.spotify.com/pod/show/the-h…

In the final episode of Better For It, tech veteran @sylvng gets candid about her struggles with the pre-set expectations trying to climb the corporate ladder at Google, Shopify and eBay. Listen here: theglobeandmail.com/podcasts/artic…

Talked to @PatForanCTVNews today about ecomm returns getting expensive. If you're Canadian ecomm and want to offer free returns, let's chat! It's not too late to set you up with @ReturnBearCo for holidays toronto.ctvnews.ca/return-fees-fo…

Brands, if you're looking to make ecommerce returns more profitable, let's have coffee! #eTailCanada

Took a break from daily routine to talk about impact of returns on the environment @ElevateTechCA today. So excited for what ReturnBear will be launching in the next few quarters. Better ecommerce returns are coming!

So far, growth of #ecommerce has meant growth of returns waste. So happy to do my part in reducing that waste @returnbear. If you hate waste too, join me, we're hiring (not all roles posted, please DM)! theglobeandmail.com/business/artic…

@larnold5 @globeandmail @lindssilverberg @ReturnBearCo @joshokane @susinsky @robdomagala @TalkShopMedia @larnold5 behind every story there's a supporting cast that deserves a shoutout, much thanks to everyone involved!

Client features in print (on 1st page of @globeandmail's ROB!) are the #1 highlight of this job. Kudos to @lindssilverberg on this amazing @ReturnBearCo feature and a big thank you to @joshokane @susinsky for shining a light on this story! @sylvng @robdomagala @TalkShopMedia

Thanks for having me on the show @marc_saltzman - will get ecommerce returns solved for Canadians!

@solmaz_sh @Shopify @backboneangels 👏👏👏

Some bittersweet news: After 9 amazing years, I’m leaving @Shopify next month to focus on @backboneangels. I joined Shopify in 2013. We had less than 100k merchants, and a data team of only 10. Today, we have millions of merchants, and a data team of hundreds and growing. 1/9

@BrandonMChu Yikes, let me know if I can help deliver anything over to you!

I used to call my 8 month old son a “covid baby” because he was conceived and delivered during the pandemic. He just levelled up: conceived, delivered…and contracted 😭 Going into a brutal family quarantine for next two weeks, wish us luck.

So happy to see @SabiVM being recognized for all her hard work on the front page of today’s @TorontoStar: VACCINE HEROES: 20 people who took on the biggest job of the pandemic and helped Ontario get its shots thestar.com/news/canada/20…

@Clark_al Sorry to hear Alex. Sending the family much love; its so incredible and inspirational for you to be thinking of others during this time. Will be making that donation.

Two things I thought I’d never do on social media: share a very personal story and type out that my baby boy has cancer. So firstly, fuck you cancer. And secondly, let's take this shitty reality and give my boy a legacy of helping other children through his story this xmas: (1/7)

2/2 The wellness set includes lip balm, bath salts, body scrub, aromatherapy candle, mindfulness coloring set, and handwritten card. Buy before Dec 31st for a free pair of fuzzy socks! amidira.com/products/amidi…

1/2 Still looking for holiday gifts? I recently launched the Amidira Wellness Set in partnership with @PanCancerCanada. Our vision is to provide ultimate self care and wellness to you and your loved ones this holiday, while raising funds for much needed cancer research.