True Elements

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True Elements

True Elements

@trueelements

100% Real, Nothing Artificial ✨

Pune, India Katılım Ağustos 2015
58 Takip Edilen1.1K Takipçiler
True Elements
True Elements@trueelements·
@SPEAK4Consumer @AmazonHelp @amazonIN Hi,This is not a duplicate product. it’s our new packaging, as mentioned on Amazon. We have also responded on WhatsApp. Please reach out if you need any further help.
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True Elements
True Elements@trueelements·
@SPEAK4Consumer @AmazonHelp @amazonIN Hi @SPEAK4Consumer,We would like to clarify that the product received is not a duplicate. This is our new pack with upgraded design, which is already mentioned in the product description on Amazon. We have also responded to you on WhatsApp and shared the same clarification there.
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True Elements
True Elements@trueelements·
@Sanjiv40551468 @foodpharmer2 @fssaiindia @jagograhakjago Hi there, True Elements operates independently and our pricing decisions are based purely on product quality and value. Our prices are regularly reviewed and competitively positioned, even more so post-GST reforms. If you have specific concern, please DM us, we're happy to help.
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True Elements
True Elements@trueelements·
@prajjwalnag @Swiggy Hi there, We would like to kindly clarify that the MRP of the 1.2 kg pack is ₹480. At present, Swiggy is offering the product at ₹446. Please let us know if you require any further assistance.
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Prajjwal Nag
Prajjwal Nag@prajjwalnag·
Dear @Swiggy can you explain me why is price above MRP @trueelements is selling it for 400 and you have listed 446 ? Are you adding some secret ingredient that they forgot ?
Prajjwal Nag tweet media
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True Elements
True Elements@trueelements·
@Anarchissist Thank you for bringing this to our attention. We appreciate you highlighting it. The information has been corrected. Thank you for your patience and support.
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True Elements
True Elements@trueelements·
@Anarchissist @Anarchissist Hi there,Thank you for bringing this to our attention. We appreciate you highlighting it. The information has been corrected.
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True Elements
True Elements@trueelements·
@NilayRoy11 @amazonIN @NilayRoy11 Hi there, Sorry for the inconvenience. We recently started using stickered packaging only for transportation and safe handling. This was not used earlier. Please be assured the product is 100% genuine and original.
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True Elements
True Elements@trueelements·
@FriendlyBlunt @FriendlyBlunt Hi there, thanks for pointing this out. The correct protein value is 13g per serving. We are aware of the confusion and are getting this clarified across all platforms. Appreciate you bringing it to our notice.
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True Elements
True Elements@trueelements·
@UgAnil @Swiggy Hi @UgAnil, We are really sorry for this experience. We are investigating this on priority with the concerned teams. Please share the details and images with us at care@true-elements.com or call 7759979877 so we can resolve this quickly.
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anil ug
anil ug@UgAnil·
Just ordered True Elements Quinoa from @Swiggy Instamart – shocked to find a new expiry date sticker layered over the old one! Is this tampering to sell near-expiry stock? This is a serious food safety issue. @trueelements @Swiggycar please explain! #FoodSafety
anil ug tweet media
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True Elements
True Elements@trueelements·
@SunnyZia5 @ImRo45 Hello @SunnyZia5,We are sorry for the inconvenience. Could you please let us know the product or variant you are referring to? We will check and get back to you.
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True Elements
True Elements@trueelements·
Perfectly fit to settle the score from 2023! 🏆💙 Congrats, Team India! And a special shoutout to you, @ImRo45 what a victory!
True Elements tweet media
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True Elements
True Elements@trueelements·
@thisisDeepPatel Hey @thisisDeepPatel,We are sorry for the inconvenience. Our team connected with you over a call and has addressed the concern. This case is now closed. Please feel free to reach out if you need any further assistance.
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Dip
Dip@thisisDeepPatel·
@trueelements no is answering my calls and no one is replying on WhatsApp… fraud happened with me on this order please get back to me now…
Dip tweet media
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True Elements
True Elements@trueelements·
@PalazhiM Hi @PalazhiM, We sincerely apologize for the inconvenience caused. This isn’t the level of service we strive to deliver. We hope the issue is now resolved, the order has been delivered and our team has been able to assist you.
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PALAZHI NANDAKUMMAR MENON
PALAZHI NANDAKUMMAR MENON@PalazhiM·
@trueelements  am sorry to say True Elements is not keeping  customer care in proper manner. My order no 346500114837 is not handed over to me as per your commitments Shipment is laying with your logistics nearest deliver point since last 72 hours. No delivery yet
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True Elements
True Elements@trueelements·
@Sanjiv40551468 @foodpharmer2 Hi @Sanjiv40551468, Thank you for reaching out. Our prices have actually been reduced after the recent GST changes compared to earlier. But if you have noticed any specific product where the price looks higher, please share it with us. We’ll happily check and clarify it for you.
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