Ramp Support

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Ramp Support

Ramp Support

@tryramphelp

Official customer support team of @tryRamp. 🤝

DMs open 💌 Katılım Mayıs 2021
1 Takip Edilen111 Takipçiler
SneakersCFO
SneakersCFO@SneakersCFO·
Apparently @tryramp @tryramphelp might be busy with AI announcements today, more than addressing urgent 🚨 tickets
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SneakersCFO
SneakersCFO@SneakersCFO·
One of my clients' @tryramp account was hacked. Suspecting their "vendor network" for now
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Ramp Support
Ramp Support@tryramphelp·
@barakgila @tryramp @deel Thanks for reaching out! For the safety and security of your business information, please reach out to us at support@ramp.com and we will be happy to assist further with your application questions.
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Ramp Support
Ramp Support@tryramphelp·
@Soulsourcelive @tryramp My name is James, and I am sorry to hear you have not had a good experience with Ramp. Would you please shoot us a DM so we can further assist?
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MotoPG
MotoPG@Soulsourcelive·
@tryramp @tryramphelp - completely disappointed in your UX/UI, card service and support. Horrific!!!
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Ramp Support
Ramp Support@tryramphelp·
@usmanm Hi Usman,  Thank you for contacting Ramp Support! We're currently experiencing a higher volume than usual, and I sincerely apologize for the delay in responding to your inquiry. I understand your concern here about the receipt issue and could you please open a support re...
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Usman Masood
Usman Masood@usmanm·
Hey @tryramphelp, something's up with receipts@ramp.com. Almost any receipt I forward to it gets a "Message blocked" response. Any idea what maybe going on?
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Rakshith Rajkumar
Rakshith Rajkumar@RakshithRajkum1·
2. @tryramphelp and @tryramp: : I tried to buy ETH selecting my location as India BUT they did not allow me to pay in $INR. Sad!! They wanted me to pay in $GBP instead and probably waiting for them to support $INR payments but for now it's kind of inconvenient.
Rakshith Rajkumar tweet media
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Rakshith Rajkumar
Rakshith Rajkumar@RakshithRajkum1·
Detailed thread on buying native ETH for the first time by a crypto enthusiast. I am an F1 visa student living in Boston who has been dabbling in crypto for the past 2 years. I have always been into the tech side of crypto, building dapps, working with solidity etc.
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Ramp Support retweetledi
Ramp
Ramp@tryramp·
With respect to traffic lights, we're changing the meaning of yellow
Ramp tweet media
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Ramp Support
Ramp Support@tryramphelp·
@bendrumin @tryramp The issue you are facing with updating your date of birth can only be resolved by our travel partner, Priceline. For preferred tier support, you can reach Priceline phone support at +1 (800) 657-9168. Please have your Priceline trip number handy, as you will be prompted to ent...
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Ben Siegel
Ben Siegel@bendrumin·
@tryramphelp @tryramp Somehow my ticket for a business trip had the wrong birthdate, is that something I can change or can you?
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Ramp Support
Ramp Support@tryramphelp·
@princeghosh97 @tryramp Hey! So sorry to hear this, would love to help. Send us a DM with your email and we'll get it sorted.
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Prince Ghosh
Prince Ghosh@princeghosh97·
@tryramp I've been waiting for an email export of a CSV of my statements for a long time :( How do I fix this plz
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Ramp Support
Ramp Support@tryramphelp·
@zaygranet @tryramp Hey @zaygranet, our team is looking into this and will reach out ASAP. Please feel free to DM us if there's anything else you'd like us to know.
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Rex Salisbury
Rex Salisbury@rexsalisbury·
@tryramp login down for anyone else? getting CORs error.
Rex Salisbury tweet media
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#Hashtag
#Hashtag@HashtagCR_·
@tryramp I’m still waiting for my money since 3 weeks ago
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Ramp Support
Ramp Support@tryramphelp·
@caesararum @tryramp Hey! We can absolutely fix this for you (by removing your # from your previous account), send us a DM!
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Chris Lang
Chris Lang@ChrisLangSocial·
Any connections at @tryramp Our bookkeeper applied and hasn't heard back.
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Jordan Matheson
Jordan Matheson@JordanTMatheson·
Hello @tryramp I work for a church, and we are interested in your software. However, when I request a demo, your site states my email is not a business email. We use GMail for our emails. How could I receive a demo to your platform?
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Luke Kim
Luke Kim@lukekim·
🤪 @Superhuman’s AI summary of @tryramp’s terrible fraudulent transaction support. They keep sending me the same automated email over and over again.
Luke Kim tweet media
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Ramp Support
Ramp Support@tryramphelp·
@jasonkarns @tryramp Hi Jason! Happy to help! Would you please shoot us a DM or email so we can further assist?
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Ramp Support
Ramp Support@tryramphelp·
@jasonkarns @tryramp Hi Jason! Sorry to hear that - want to shoot us a DM here so we can help troubleshoot? Standing by.
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Jason Karns
Jason Karns@jasonkarns·
@tryramp ran into a bug with you site. Preventing submitting my expenses. Spent 15 minutes trying to find a way to contact support to submit the bug. Ran into a dozen other bugs trying to report the first one. Woof.
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Ramp Support
Ramp Support@tryramphelp·
Hi Shaun! We need to read your chat messages in order to invoke the bot by tagging it + function correctly in your DMs. Microsoft doesn’t offer read-only permissions, only read and write. To answer your specific question - no, individual employees cannot dig through company-wide spend. Non admins/owners cannot see anything beyond their & their own reporting chain’s transactions.
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Shaun Cooley
Shaun Cooley@shauncooley·
@tryramp @MicrosoftTeams This looks really cool, but I can't find ANY details on your site about how to control permissions on this. Can any random employee dig through company-wide spend like this? The permissions page when trying to add this to teams is bonkers.
Shaun Cooley tweet media
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Ramp
Ramp@tryramp·
NEW: Ramp expense management is getting smarter It’s going to save you & your team thousands of hours. All built directly into Ramp.👇 ramp.com/blog/frictionl…
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