JetBlue

@rmukherji @qatarairways Please know compensation for any baggage related concerns comes directly from our Baggage team. We apologize for any frustration this has caused.

@JetBlue @qatarairways This is ridiculous… you can’t be directing questions about compensation to the Baggage Team. This is no way to treat a customer. You are supposed to help your customer & not harass them.

@qatarairways @JetBlue 4 no of our luggages getting missed between the two airlines at New York Airport JFK during a transfer to Pittsburgh and it’s been 1 day & no news is terrible. Luggage tag nos : 0157250581, 0157250535,0157250536 & 0157250529. This is just not acceptable.

@tunkuv This isn't the type of customer service we expect for our customers. Please send us a DM with some additional info.

Atrocious hectoring flight attendant on the @JetBlue flight #7 to London from JFK. She was fine with me (or I'd have bitten her head off) but she was incredibly rude to another passenger near me. I've flown this airline since 2003 and loved it once upon a time. The people who work for it now are substandard, their Slapdash and often contumelious service masquerading as "cool." I'm going to phase out of flying with JetBlue once I've exhausted my stupid miles. Bad airline. Sad airline.

@rmukherji @qatarairways All baggage related questions can be answered by our Baggage team.

@JetBlue @qatarairways Also @JetBlue what is your daily compensation for this delay of baggage as I am having to buy essentials because of this delay.

@rmukherji @qatarairways As mentioned, we do not handle bag claims through this channel. Please continue to work with our Central Baggage Services team.

@JetBlue @qatarairways We have been following up with them & have called them 5 times; they are unable to find it even though it was just a simple transfer between @qatarairways and @JetBlue ; simply put between terminal 8 & terminal 5 of New YorkJFK. This is unacceptable.

@MonkeyInterlect We know flight disruptions are challenging. Please know this is considered uncontrollable situation. If you purchased travel insurance or have a travel credit card, we'll be able to provide proof of disruption for your claim. We appreciate your understanding.

@JetBlue Flight 882 from St. Lucia to JFK was canceled after a bird strike damaged the left engine. After hours of delay, JetBlue is now refusing hotel accommodations for passengers rebooked on an 11 AM flight tomorrow, while the airport is putting us out. This is unacceptable.

@jeffrey_chubb We'd like to take a closer look. Send us a DM with your full name, six-letter confirmation code, and date of birth.

@jetblue - No one is telling us anything about our stranded flight in St Lucia. Flight 886. Do you have any info?

@colesdm51 @USDOT @SecDuffy We're sorry to hear about your frustration. We aren't able to look into your DOT complaint but we can review your reservation. Please send us a DM with your full name, six-letter confirmation code, and date of birth.

@JetBlue, Case 854131 is now in breach of federal rules. You admitted a "controllable cancellation" , but your 400-min hold times forced me to book a replacement flight. It’s been 60+ days since my @USDOT complaint with ZERO response. @SecDuffy @USDOT #JetBlue #ConsumerRights

@brett728 @FlyMyrtleBeach Not a bad suggestion - thanks for that! In the meantime, check out our current routes here: bit.ly/431loe0

@JetBlue Heyyyy y'all. I've always wondered if we'd see y'all at @FlyMyrtleBeach Whatcha think?

@dajjor ☺️ 💙

I will forever love @JetBlue, i neverrr have issues I just love flying with them and it’s free high speed wifi

@Wadeinator3000 Hey there. We're quite sorry to hear this. We'd like to take a look. DM us your confirmation code, full name, departure/arrival cities, and date of birth.

@JetBlue A schedule change broke my connection. Phone supervisors refuse to waive the fee even though a passenger on my exact flight got a waiver. They even falsely claimed 'the DOT forces us to charge fees.' Can someone from corporate please help?

@MrSeanAustin Flight 1015 is now in the air.

@JetBlue I have a disabled passenger with me and I do not want her sleeping on the floor in the airport.

@JetBlue delayed for 4 hours in the DR 100 degree airport at the last minute, no compensation, no meal vouchers, just an Eff u, this used to be a good airline.

@MrSeanAustin Is that an update you were just given at the airport? Our reply stated that the plane originally assigned had to be replaced due to a maintenance issue, not that the flight is cancelled.

Now there’s no plane?????? The flight is canceled @JetBlue ?

Thank you. Flight 1015 departed from Newark but had to divert to JFK shortly after due to a maintenance issue. A new plane has been assigned and boarded, and that flight should be in the air shortly. Once it arrives at PUJ we'll get Flight 1016 on its way as quickly as we can. TrueBlue members will receive compensation details via email after the flight.

@JetBlue 1016

@__QueenByBirth We’re sorry to hear this. Please send us a DM with the details, including the full name on the reservation, confirmation code, and date of birth.

@JetBlue count your days, your support staff has no form of empathy or compassion for customers. I sat on a call for three hours only to be told that my agent I was dealing with was unable to connect me with a supervisor due to the fact that they didn't want to help me

@why_a_pseudonym Please view our boarding process here: bit.ly/3FLU2Aq.

@JetBlue I see you’ve adopted the spirit airlines experience as well… you don’t let people with kids board early anymore?

We know that uncertainty is never easy. We’re here to help if Spirit Airlines’ operations are suspended and your travel plans are disrupted.

@CaramelBrownMe You can DM us the details here, including your six-letter confirmation code, full name, date of birth, and email address, or you can share the information at this link: bit.ly/4c5eoRi.

@JetBlue how do we report a rude representative

@WakeUpPeoplee We're sorry to hear this. Our crewmembers at the airport do their best to assist all customers as soon as possible. If you send us your flight number, we can take a closer look.

@JetBlue You guys have got the worst #customerservice out of all the airlines...people thought #Spirit was bad...damn now wonder why you budget mfers wanted to buy a trash airline. #JFK AIRPORT HAS 2 DOZEN WORTHLESS EMPLOYEES STANDING AROUND AND NONE HELP PEOPLE GET THEIR FLIGHTS

@ryancaseydance Hello, Ryan. We're sorry to hear this. As bag claims are handled exclusively by our Central Baggage team, please reach out to them directly at 1-866-538-5438. You can also track your claim and find more information here: jetblue.com/help/bag-claims.

@JetBlue 12 days have passed since I last saw my suitcase at the Madrid airport. Where is it? How can I ever think about flying JetBlue again when you have lost many of my belongings? Please find my bag and get it back to me!