Ofcom

@CliveR39 Hi Clive, if you’re experiencing a fault with your service, you can find further advice on what to do here: ofcom.org.uk/phones-and-bro…

@virginmedia Sent DM, no reply yet- only more scams offering to 'help'!! Virgin Media reputation sinking by the second, now with FOUR days outage of WiFi!!! @Ofcom

In this digital era, into the SECOND day of internet outage with @virginmedia -link for compensation when service returns please? WHY does this happen? Nothing to break surely?

@anandcheam Hi Anand, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: ofcomlive.my.salesforce-sites.com/formentry/Site…

@O2 I cant find in the link you provided that 1800 is not included. Please provide specific link and not generic one. @Ofcom do something, you are literally paid to make telecom behave!

@HaroonCCC Hi Haroon, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: ofcomlive.my.salesforce-sites.com/formentry/Site…

@SkyBroadbandd is officially the worst internet provider in Britain. There have been countless issues reported to them by me and all they can do is provide you with a faulty router and the issue persists. @Ofcom

@Matty411 Hi Matty, you can find guidance about unwanted calls and messages here: ofcom.org.uk/phones-and-bro…

@EE @Ofcom I hope you can help me. I got this message from someone on your network and I'm wondering if you can do anything to help me to sort this out.

@JCAllison55 Hi there, if your provider hasn't applied what you signed up for, you can let us know here: ofcomlive.my.salesforce-sites.com/formentry/Site…

@Ofcom Question regarding broadband fixed price rises. Took TalkTalk fixed price plus in 2023 and quoted only CPI increases when out of contract. Contact ended 2025 and now they say the 4% increase rule applies to me.

@7777Phoenix777 Hi there, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: ofcomlive.my.salesforce-sites.com/formentry/Site…

The UK Prime Minister. The US President. One wild global conspiracy. They’re teaming up (reluctantly) to save the world, and it’s as chaotic as it sounds. Heads of State is now streaming on @primevideouk.

@aj_okaka Hi AJ, We use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: ofcomlive.my.salesforce-sites.com/formentry/Site…

Used to work for @EE but my god, they are so bad now. Raised a complaint, and they tried to throw £30 compensation at me because “they couldn’t find the call to listen to”- no surprise. @Ofcom please can you support with this?

@Paterson37 Hi, we have regulations in place that your provider should adhere to when issuing a PAC. You can find out more here: ofcom.in/SwtchMobile If you haven't received your PAC in line with this, please fill out one of our complaint monitoring forms here: ofcomlive.my.salesforce-sites.com/formentry/Site…

@LycaMobileForUK @Ofcom Hi, I've sent a DM. Still can't find it.

@LycaMobileForUK Please can you help me get my PAC code? Fails over text and refusing to provide it to me via phone call. Surely this is against @Ofcom regulations?

We've fined 4chan £450,000 for not having age checks in place to prevent children seeing porn on its site. The Online Safety Act is concerned with protecting people in the UK. It doesn't require platforms to restrict what people in other countries see. 🔗ofcom.org.uk/online-safety/…

@P_A1X_AKS Hi there, if you wish to log a complaint with us about your experience, please complete our online form here: ofcomlive.my.salesforce-sites.com/formentry/Site…

@virginmedia Oh dear... this is not going well.... @Ofcom How are you letting this happen? Another unfit for purpose regulator

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📢 Our rules to fuel the full-fibre rollout and support UK productivity. 🛜 Nearly 8 in 10 homes have access to full-fibre broadband 📈 That's up from less the 1 in 4 in 2021 👍 Upgrades bolster UK productivity, as AI transforms businesses More 🔗 ofcom.org.uk/phones-and-bro…

@wetherall_katie Hi Katie, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: ofcomlive.my.salesforce-sites.com/formentry/Site…

Shocking service from @skytv. Confirmed >1 hour ago that I could exit my Sky Q contract penalty-free due to price rises, only to be told "no" at the end. This is misleading and feels like a trap to stop me switching. @Ofcom @MartinSLewis #SkyPriceRise

@cag3yfire Hi there, if you wish to log a complaint with us about your experience, please complete our online complaint form for monitoring here: ofcomlive.my.salesforce-sites.com/formentry/Site…

Trying to complain to @virginmedia is like pulling teeth. They are completely useless. No-one understands a word of English, and anything apart from sales results in the worst customer service I've ever received. Avoid like the plague. @cedrsays @Ofcom

@notdrw321 Hi there, if you wish to log a complaint with us about this, please complete our online complaint form for monitoring here: ofcomlive.my.salesforce-sites.com/formentry/Site…

@skytv has to be the most inefficient company I have ever known. They do not care about their customers. Cold calls with no one on the end from retentions despite removing marketing. No easy route for complaints. I think the @ICOnews and @Ofcom need to have a serious look at them

@BeatlesWithout Hi there, if you wish to log a complaint with us about your experience, please complete our online complaint form for monitoring here: ofcomlive.my.salesforce-sites.com/formentry/Site…

@O2 cut off my kid's phone. "You owe us £0." Nearly 2 weeks (10 hours) later, after telling me my account is not in arrears, they can only put her on if I agree to payment plan. This affects my credit rating. I still owe them...£0 but they now owe me for lost service. @Ofcom

We've set out four clear demands for sites and apps most popular with children, to: 🚫 Enforce their minimum age rules 🛡️ Put in place grooming protections ⚙️ Make their algorithms safer 🧪 Stop testing new products and features on children 🔗 ofcom.org.uk/online-safety/…

@Terristarfish Hi Teresa, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: ofcomlive.my.salesforce-sites.com/formentry/Site…

@Ofcom despite a formal complaint to @SkyHelpTeam Skytv they won't stop their harassment calls. I've been promised a copy (transcript) one of their last calls and a review yet this has not happened. They need seriously looking into!!

@disableddad48 Hi Dave, you can find further advice on our website here: ofcom.org.uk/phones-and-bro…

@O2 sort your act out, almost 3 weeks in #Wymondham where signal is appalling due to your upgrade claims that keep moving. Perhaps @Ofcom should get involved as you say there nothing you can do. As Mayor people are paying for fresh air.

@82jwd Hi Jimmy, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: ofcomlive.my.salesforce-sites.com/formentry/Site…

@bt_uk @ofcom we raised the complaint in november, and sent a claim form in mid january. we got a reply in march fobbing us off. all we want is for our driveto match like it did before they dug it up without permission, they are your subcontractor, that is why i am now coming to you!

@bt_uk @ofcom hey bt…your engineers ruined my drive in november when they took it up without permission…any chance you can get it fixed anytime soon? as to be perfectly frank, your customer support is awful!!!

@YetAnotherBan21 Hi there, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: ofcomlive.my.salesforce-sites.com/formentry/Site…

@Ofcom how can I make a complaint about @giffgaff stealing my money