Colin Griffiths

@British_Airways I’ve tried on Microsoft edge and the page still doesn’t load. What are you doing about this issue as I won’t be able to book reward flights until I find out what’s happened on my friends list which I can’t access?

@qprmiddlesex Hi Colin, we're sorry you're having trouble accessing your account. Can you please try deleting your temporary internet files or using a different device? We'd also recommend trying Microsoft Edge if you haven't already. Natalie M

@British_Airways what’s wrong with your website? I can’t get on my household account or friends account, it fails to load and sends you back to the sign in page. I’ve had enough of your poor IT it’s beyond a joke. I can’t book reward flights because of this issue.

@British_Airways I’ve tried my phone & iPad and it doesn’t work. And also tried a family members iPad and it still doesn’t load. So I can’t get on my household account to check what’s happened to the friends list, so can’t book reward flights. This is totally on you & your poor IT.

@qprmiddlesex That's not what we're saying, Colin. We're just trying to give you alternative ways to try and access your account. Natalie M

@JetBlue I have DM you the details

@qprmiddlesex Please DM us your full name, confirmation code, email address, and date of birth. We'd like to take a closer look.

@JetBlue you cancelled my flight & have offered two shockingly poor flights as alternatives. I’ve been on your website, there are better flight options than what you’ve offered.

@livescore why isn’t your app working, just a blank screen

@UberUKI_Support you and the rideshare that cancelled on me at 04:30 this morning can go and (place a word of your choosing) yourselves. Useless, thieving company who employes the most idiotic people.

@FlyTPA hi, I’m flying out on VS130 on Thursday at 22:40. But the Duty free shop in terminal F shuts at 19:00. Is this correct or is open for VS130?

@VirginAtlantic I’m unable to use your app, it throw me out and won’t let me sign back in this is ridiculous. I have a flight with your in the very near future, not much help if I’m unable to get Into the app. Sort this out

@British_Airways today useless BA IT department have sent me an email congratulating me on booking a trip with my companion voucher. 1, I don’t have a companion voucher. 2, therefore haven’t booked a trip. This now has me concerned that my account has been hacked. Sort it out.

@British_Airways 2/2 but when I’ve tried to set up a new household account, none of the invitations email get sent out. You are the most useless company to deal with when it comes to doing anything simple.

@British_Airways again your website/IT is useless. I’m trying to shut down an household account due to my dad not being able to manage it anymore due to I’ll health. But it still active even though I’ve followed to instructions to close it. 1/2

@British_Airways waiting outside the terminal at Tenerife South airport airside waiting to board. We could’ve staying in the cool terminal, but no this crap airline makes you wait in the heat & humidity.

@British_Airways now I can’t sigh in to the website but I can on the app, but it doesn’t have any of my bookings on the app. And when I try to add/find booking it doesn’t recognise the reference number. This is ridiculous, such poor service

@British_Airways twice in the last month my ba account has been locked, but I get no notification of my account being locked. WTF is going on with your IT department. You’ve been hack multiple times in last few years, so every time I wonder if this has happened again.

@British_Airways I’ve told you all the information you need. Unable to log in to my ba account, unable to change password. This has all happened since the last app update. You’ve done this before, how many more times are you going to keep treating IT issues like this. You need to sort it out now.

@qprmiddlesex Hello Colin, we're sorry to hear you are having problems with our app. If you can DM us with more information we can help you to reset your password. Jade twitter.com/messages/compo…

@British_Airways I’ve just had an update for the app and now I can’t log in. Doesn’t accept my login details, even tried changing the password link, but no email sent for link. You are a joke of a company when it comes to IT. Sort it out

@TfL hi, what are the restrictions at Holloway Road station this evening with the game at the Emirates Stadium?

@MandSBank I have sent a DM as requested

@qprmiddlesex Hi Colin. We're migrating travel money over to our friends at M&S. This is being done on a phased basis, and I can identify dates when your store will be impacted and re-opened. If you'd care to DM the store details, I can check for you. Regards, Morag

@MandSBank what’s happened to your travel money section on the banking app, it’s disappeared. Now I have to go through a long process just to find the exchange rate. And can’t order to usual store. And no enhanced rate for card holder.