Vivek Singh

@LavaMobile Your phones are good but it is so difficult to get accessories for lava mobiles I have Lava play ultra and I am not able to find a single phone case or cover on offline market and the ones available online are way expensive for the quality offered.

@ragweedranch @walker_qui44990 @AmazonHelp Exactly, after 7 days of continuous loop Your order will get delivered by day end tomorrow I just cancelled my order. Just give us a real timeframe for delivery it would be better, Atleast we would know that it will take time.

@walker_qui44990 @AmazonHelp @shadow872580 Amazon needs to stop over promising and under delivering. I’m tired of having to order more to get same day delivery only to get it a week later. I started canceling orders when this happens .

@JeffBezos I have been harassed by Amazon First charging me extra for early delivery then product was not delivered Support kept saying wait for next day When I cancelled out of frustration now no refund issued Worst experience with any e-commerce platform needhelp @amazonIN

@AmazonHelp Why do you need details again and again?

@shadow872580 Kindly fill the details over the link which was provided earlier today at 6:07:16 PM, and wait for our team to review the issue and get back to you with an update. - Waseem

@AmazonHelp Its been already 72 with no response They said 24 hours

@shadow872580 As you have already filled the details kindly wait for the time frame mentioned for our team to review the issue and get back to you with an update. - Waseem

@AmazonHelp I did and no one answered

@shadow872580 We being on social platform do not have access to account information. Request you to fill in the details over the link shared earlier for any further assistance in this regard. - Waseem

@dsevla @AmazonHelp @AmazonUK They don’t have an exact answer For me first agent said your order is on the way will deliver today Then next agent said shipping label was damaged will deliver tomorrow Third said we cannot find your order When I cancelled, it said item rejected

@AmazonHelp @shadow872580 @AmazonHelp @AmazonUK I paid for FAST delivery on 17 Nov. The order failed to arrive on 19 Nov, failed again on 24 Nov, and today I was told it’s now “potentially lost.” Amazon has held my money for 10+ days, left me chasing daily, and may now cost me the Black Friday price.

@walker_qui44990 @AmazonHelp I had to cancel the order and got a message reason for cancellation Rejected by customer.

@AmazonHelp @shadow872580 Needed something for Wednesday. Ordered same day delivery at 2:00 Tuesday. Had to order something else to meet minimum $25.00. Now Wednesday at 10:00 PM and still getting "We are running late." Nothing will happen Thursday so I guess I'm just SOL. Thanks Amazon.

@AmazonHelp I got a reply from social media team They cannot help until seller has the product 7 days without product being delivered now cannot refund until seller has it Amazon is a fraud @JeffBezos

@shadow872580 We get your disappointment. Kindly submit the details via the secured link shared so our team will review and get back to you with an update in mentioned time frame. -Swetha

@AmazonHelp Share link for someone who can process refund I am done with Amazon support team no proper response @JeffBezos People just disconnect chat when they don’t know the answer As she have check Boom Chat left

@AmazonHelp I have still not received reply from the last email support they also said 6-12 hours Been almost 48 hours with no reply @JeffBezos

@shadow872580 We are sorry for the ordeal. Kindly fill in your details here: amzn.to/49H9U4e we'll get back to you with an update in 6-12 hours time. -Swetha

@AmazonHelp No one is getting connected on this link @JeffBezos

@shadow872580 As communicated kindly connect with our team using the link shared for them to check and assist you accordingly. The link will stay active for one hour. -Swetha

@AmazonHelp Then you are going to process a refund If you don’t have access?? @JeffBezos

Please be informed the link doesn't redirect you to general support team but to our team which addresses all queries raised on Social platform. Kindly connect with them for further assistance. This being social platform we won't have access to the account or order details. -Swetha

@AmazonHelp I have already contacted your support team with no help if you can process refund then let me know otherwise you guys are useless @JeffBezos Product was not delivered to me in 7 days now asking me to wait for product to get back, god knows when refund will process

Apologies for the inconvenience caused with the order delivery issue. Please connect with our team via the link here: amzn.to/4pw2khj so that we can check and help you further. Please be informed that the link mentioned will stay active for 1 hour. Please be informed the link doesn't redirect you to general support team but to our team which addresses all queries raised on Social platform. -Swetha

@AmazonHelp No help from your team @JeffBezos Been contacting your team from last 4 days with no answer I have all proofs, everyone gave me different info kept disconnecting from chat support

Please check your registered email inbox, including spam, junk, or archive folders, for a message from our Social Media team with the subject line "Your Amazon.in Social Media Inquiry" and follow up with our team for any further updates on the issue. If you're unable to locate the email, you can also view it in the Message Center here: amzn.to/2nCyLLP. -Siddarda

@LavaMobile I have order Lava play ultra from Amazon on 21 November and opted for 2 day delivery. They have still not delivered my order and not giving any satisfactory answer. Please help

@AmazonHelp @amazonIN Day has already ended still no delivery At this point, I want my extra money paid for delivery. You guys conveniently mention extra charges for early delivery which you can’t fulfil. There is not even option to speak with someone

@shadow872580 @amazonIN @shadow872580 We understand the hassle this may have caused to you. Kindly wait till the end of the day for the order to be delivered. Keep us posted on this. -Siddarda

@amazonIN @amazon You are charging extra shipping to deliver the order early I paid extra to get my order tomorrow 11/23 but my order is still not shipped Why are you scamming us?

@AmazonHelp @amazonIN Can’t you see the message in the image? Why would I wait

@AmazonHelp @amazonIN @AmazonHelp Kindly see after charging extra for delivery order is now delayed by 2 days Who is going to process the refund now for the extra money charged

@shadow872580 Kindly report this to our support team over here: amzn.to/37gR41M, and our team will assist you further. -Siddarda

@AmazonHelp There is no option to contact amazon support in the application send me contact number