Amazon Help

@BradCozart Thanks for reaching out! We'd like to take a closer look into this with you. Please contact us here: amzn.to/4dttrXe, when you have a moment, and we'll be happy to help. Please note that the link expires after 60 minutes. -Ahmed

@AmazonHelp Next time just hand me the package. At UPS we had the option to show met customer.

F’ing @amazon driver stops at the house, I meet him at the front door, instead of handing the pkg to me he drops the pkg on the porch, takes a picture & walks off. I said you can’t pick it up & hand it to me? He says nope

@KetanSh83710623 Please be informed that the link shared is to connect with our team but not general customer service. Kindly connect using the link with our team via chat for better assistance on this. -Ruheena

@AmazonHelp You just keep switching between agents in those chats. One leaves another joins no one entertains customer issues. Please wait, let me share a video of how that looks @amazonIN

@amazonIN After sending damaged refrigerator your customer support is just playing with me, 11 different agents kept me occupied for 3 hours and offered no help in the end. I recorded all chats and calls to show everyone. @consaff @TOIMumbai @hind

@The_Vociferous We've responded to your concern via DM, kindly check. -Ruheena

@AmazonHelp @AmazonHelp I have sent the DM with the details. I expect a real agent to look into this logistical delay immediately, not another automated script telling me to wait until May 28th. Let's see some actual Prime customer service

Hey @amazon this is unacceptable. I placed order #407-7202319-3720330 way back on May 15th, and it still hasn't even shipped! 😡 What is the delay? I need this resolved and shipped immediately. Do ask ur seller to wake-up..@amazonIN @jagograhakjago #amazon

@E_Hartmann_ ご返信いただきありがとうございます。お手数をおかけしてしまい誠に申し訳ございませんが何卒よろしくお願いいたします。 -中井

@AmazonHelp 了解です

Amazonの配達ってなんで宅配ボックスあんのに隣の家の草むらに置いてくの？雨降ったらどうするの？

@mizumizukinsen ご返信いただきありがとうございます。 またすでに出品者までご連絡頂いているとのことで、お手数をおかけいたしました。 恐れ入りますが、引き続き回答があるまでお待ちいただければ幸いです。 -三浦

@AmazonHelp 今のところ配達発送済み状態ですね…。 出品者から連絡がありまして回答待ちです。　ありがとうございます。

Amazonで届くはずの予定の荷物が今日紛失したらしいんだけど？！ 私の白い靴…。発送済みには、なっているんだけども...。

@_urimo_ 失礼します、Amazonです。ご不便をおかけしております。よろしければカスタマーサービスで詳細を確認させていただきますので、お手数ですが以下リンクよりお問い合わせいただけますでしょうか。 amzn.to/4eYidLA -中井

Amazonで予約商品の支払い方法をカードAから別のカードBに変更したいんだけど、何回変更しても変更されないで振り出しに戻るの一体なんなんだ…変更させてくれ…

@rahulitsmereal Kindly connect with our team via chat using this link: amzn.to/4dAX9sc, and our team will assist you accordingly. Please be informed that the link mentioned will stay active for 1 hour. -Swathi

@AmazonHelp Highly disappointed. Despite multiple complaints during Out for Delivery, parcel was falsely marked rejected/unreachable and returned. Feels like system trusted one delivery person without proper verification. Now Nord CE6 is again out of stock.

@amazonIN @AmazonHelp Delivery person in Chopda Maharashtra gave 1-second ring, disconnected, marked customer unreachable and asked me to come to Amazon office for pickup/exchange instead of doorstep delivery and rude . Order 406-1951544-7094764 @GyanTherapy @tech_burner

失礼します、Amazonです。 お届けした商品に問題があったとのことで、ご迷惑をおかけしております。 恐れ入りますが、以下のリンクより返品お手続きができなかったご状況でしょうか。 amzn.to/3LgOL70 その場合には、「メッセージで返信」ボタンより、DMにて商品の発送元や、カスタマーサービスへお問い合わせいただく際に表示されるエラー内容を添えて、ご連絡いただけないでしょうか。 ※注文番号やアカウント情報等、個人情報は記載なさらないようお願いいたします。 -三浦

Amazonで頼んだ荷物不具合あったけど、カスタマーセンターの問い合わせページエラーで問い合わせできなくて涙😭

Hey there! We're sorry for the wait. We aim for an order arriving by the delivery date given when checking out. If we can't ship it right away, extra time is reflected by this date. Find info about the calculation of our delivery dates here: amzn.to/4tpHXVY. You can check your delivery estimate, and find current tracking info, in your order details here: amzn.to/NAYourOrders. -Sara

@amazon seriously sucks these days. "Oh would you like this tomorrow morning like we say we will? Oops, sucks to be you wait 3 more days now" WHEN I COULDVE BOUGHT IT AT FREAKING WALMART BY NOW!!!!

@M_S_Fortis000 Amazonです。ご投稿を拝見いたしました。現在カスタマーサービスへご相談いただいている状況でしょうか。その場合には引き続きカスタマーサービスにて対応させていただきます。 また添付いただいた画像に含まれるトラッキングIDは個人情報となりますため、削除をご検討いただけますでしょうか。 DMを含めSNS上での個人情報のお取り扱いにはご注意いただけますと幸いです。 -中島

相模台公民館の裏の出口に置き配して配達済みになってたので見に行ったら、案の定パクられてました Amazonで初めてです。 初めてカスタマサポートに電話したが固定電話じゃないと電話が来ないのなんとかしてくれ〜

@Karan1227427 As the link shared earlier has expired, kindly connect with our team using this link: amzn.to/3RqGGzt and our team will assist you accordingly. Please be informed that the link mentioned will stay active for 1 hour. -Indhu

@AmazonHelp Aapka CSE bol rha h ki 3rd party kbhi kbhi aisa kr deti h

#KAAMCHORBLUEDART My tracking I'd is 78192016416 Delivery agent is intentionally holding my packages. My address is correct. @jagograhakjago @amazonIN @BlueDart_ @BlueDartCares

@Rakan20242 أهلا بك، تم الرد من خلال الرسائل. - أية

@AmazonHelp احتاج رقم خدمة العملاء

@Soorya48329853Sorry for the unpleasant experience you're facing with your account. Could you elaborate on your query, so that we can assist you accordingly in the best possible way​? -Saif

@RakeshGarnaik This being a social platform, we wouldn't be able to access your account or order details. Please continue to work with our team through e-mail, as this is the best way to resolve your issue. Appreciate your patience. -Swagata

@AmazonHelp Simple thing, can you please share the update, what did you do from 2days. What extraordinary did you do? Did you changed anything? Did you took action against the delivery agent? Did you deliver my mobile? Anything??? As I know you did nothing. So please

@AmazonHelp @jagograhakjago @amazonIN @amazon I ordered Oneplus nord 6 on 14 May 2026, but from 19 may onwards you are humiliating me and not delivering my Mobile because after sale the price of mobile increased 5000. And now you are saying I have to reorder by pay you extra.

@andy_linds You're welcome! -Sara

@AmazonHelp ok thank you that helped! 🙏🏽

@AmazonHelp im looking for a past order in my account and i dont see anything do you guys automatically delete them?

失礼します、Amazonです。お届けの商品につきまして、ご迷惑をおかけしております。商品に問題があった場合はリンクをご参照のうえ、返品(可能な場合交換)のお手続きをお願いいたします。amzn.to/4dEmrFX 出品者発送の商品である場合は、出品者にご連絡いただけますでしょうか。amzn.to/43vMoCF -中井

引越ししてから荷物が無事に届かないﾉﾛｲにかかってて、密林→住所が正しくないので持ち帰りました→正しい。他のサイトの購入品は届く。めげずに密林で棚を注文→なぜかクッキージャーが届く（なぜ）🛋を注文→箱（でっかい）がｶﾞﾑﾃで補修された状態で届く→🛋の底に穴…

@KetanSh83710623 We'd like to help you with this. Please connect with our team via chat by clicking this link here: amzn.to/49gNplw, and our team will assist you accordingly. Please be informed that the link mentioned will stay active for 1 hour. -Ruheena

@amazonIN That damaged product with box that is hosting so many tiny cockrockes and pests. Despite requesting multiple times the pickup is being cancelled and I am being forced to settle with damaged product despite paying full price @amazon @amazonIN @PTI_News @freepres

@SatwaniPrerna We'd like to help you with this. Please connect with our team via chat by clicking this link here: amzn.to/4tPNNio, and our team will assist you accordingly. Please be informed that the link mentioned will stay active for 1 hour. -Ruheena

@AmazonHelp Still not working @AmazonHelp , when I click start chatting it simply redirects to my orders page

@amazonIN @AmazonHelp ₹79,999 stuck. Wrong product delivered (L10 Prime instead of X40 Ultra). Seller DREAME-IND, similar cmplnts: amazon.in/sp?ie=UTF8&sel… Pickup rescheduled multiple times since 24 Apr 2016 — refund blocked due to Amazon’s repeated pickup failure. Resolve NOW!!