FedEx Help

Hello, this is Michelle. I am sorry for the inconvenience caused by this situation. I will do my best to help. Please DM me your name, delivery address, phone number, email address and tracking number so that I can obtain additional information to help you. x.com/messages/compo…

@DCCelebrity @FedEx My package that was suppose to be delivered Thursday than Saturday from VA is now in Vermont and won't be here until Friday. Glitch in the Matrix.

Hold up cowboy.. @FedEx are one of the most reliable in the world

@StollerEve Hi, this is Gems. Sorry for the inconvenience. I’ll do my best to help. Please send me a DM with your full name, delivery address, phone number, and email address here: twitter.com/messages/compo…

@Verizon @VerizonSupport @FedEx @FedExHelp I ordered a new phone from Verizon on 6/9/2026 (Order #203814669). FedEx tracking #528500082905 shows “delivered” on Thu 6/11 at 10:50am but I never received it. The FedEx tracking says it was signed for by “L. Loro.”

@mr_ally_01 Hi, this is Darlyn. I sincerely apologize for the inconvenience this has caused you. I’ll do my best to help. Please send us a DM so we can further assist you. Thank you. twitter.com/messages/compo…

Hi @FedExHelp, Following up on my previous message regarding a pickup I scheduled through the FedEx API. The package still has not been picked up, and I haven't received any updates on the status. 🤦‍♂️

@SupermodelMom Yes. I already responds to your message. Kindly check your inbox. Thank you.

@FedExHelp Messaged you

@FedExHelp I cannot believe you still cannot give accurate tracking on packages. Giving me three different delivery dates is unacceptable. I still don't know if they are out for delivery! We deserve better for what you charge.

Hi, this is Dominador, thank you for reaching out and I am so sorry for any inconvenience on the road. I would love to help you with your concern and submit a report about this incident. Kindly provide me with any of the following information for me to proceed with the next course of action: Contact Name: Contact Phone Number: Contact Email address: Date and Time of occurrence: Time Zone: approximately City and State: Street of HWY and direction: Vehicle Information Equipment ID: License Plate: Truck number: Vehicle Company: Vehicle Type:

@FedExHelp , this truck swung out from the On Ramp into the left lane we were in and nearly hit us. It should have at least merged into traffic before swinging to the left like that.

@yourfavchemist Hi, this is Merry. I apologize for the inconvenience this has caused you. I’ll do my best to help. Kindly DM me with your full name, complete delivery address, tracking number, phone number and email address. twitter.com/messages/compo…

@fedex is the ABSOLUTE WORST. I’m so angry I can explode. My client shipped a package to me last week that was supposed to arrive last Thursday. FedEx delayed the delivery of this package THREE TIMES!

@SupermodelMom I sincerely apologize for trouble that this has caused you. I would love to help you with your concern. Please DM your complete name, address, tracking number, phone number, and email address.

@XVanquished Hello, this is Jeorma. Please accept my sincerest apology for any inconvenience. I would like to straighten things out. Kindly DM me your full name, complete delivery address, tracking number, phone number and email address. Thank you. twitter.com/messages/compo…

Took the entire day off so that i could be available for a package delivery and @FedEx @FedExHelp didnt even attempt though they lied and said they did. Now they say if i miss the 3rd attempt theyll return to sender. Unacceptable

@HalGee Hi, this is Sharle. I apologize for any inconvenience and for our delayed response. I would like to help. Please DM us your full name, complete delivery address, phone number, tracking number, and email address. Thank you. twitter.com/messages/compo…

@FedExHelp I was home last night and I am here today. I spoke to customer service last night and was told it’s being expedited to this morning. Should’ve be here 6/10. The driver yesterday and today NEVER attempted to deliver to ME. Had my cellphone — no call. UNACCEPTABLE‼️

@swissmendel Hi, this is Sharle. I sincerely apologize for the inconvenience. Let me help you with your concern. Kindly send us a DM for further assistance. Thank you. twitter.com/messages/compo…

@FedExHelp @FedEx Brooklyn, NY I have video footage of this FedEx driver almost hitting cars and bystanders driving super erratically!! - pls lmk where I can report or take this serious here

@SwansLife6 Hi, this is Jane. I am sorry for any inconvenience this may have caused you. I will look into this. Kindly DM your full name, phone number and email address. Thank you. twitter.com/messages/compo…

Hey @FedEx can you explain to me how my package, from a business in Maryland, where I live, is now in Missouri?!?!? @BarstoolBigCat I know you usually fight the airlines but I’d love some help here

@sophialumina Hi, this is Christian. Thank you for contacting us. How may I help you today? Please send us a message. I'll be glad to help. Thank you. twitter.com/messages/compo….

@fedex keeps marking "attempted to deliver" to my location yet never attempted delivery at all. Part of the new Indian problem or what?

@AaronCathcart48 I'm sorry. Please send us a direct message for further assistance.

@FedEx getting on nerves waiting on medicine. They said between 8-130 now they say before 8 and now i have to go to work so frustrating

@Karen55266745 Hello, this is Giovanni. I am very sorry to hear about your negative experience with delivery. I would like to report this issue so it can be resolved going forward. Please send us a DM. twitter.com/messages/compo…

@fedex your lazy ass drivers are too damn lazy to come up the drive way and deliver a package. Instead they leave it in the rain on a very busy 4 lane road. THEY DO THIS EVERY SINGLE DAY. I HATE FEDEX

@EthosReviews Hi, this is Christian. Thank you for contacting us. How may I help you today? Please send us a message. I'll be glad to help. Thank you. twitter.com/messages/compo….

@FedExHelp, having customer service rep deliberately hang up on callers to evade negative feedback is an egregious support failure. @krsakk was cut off by a rep after receiving poor service, explicitly blocking them from completing a post-call review. This pattern of dodging accountability is echoed by @lekatzmeowz, who report being disconnected by your automated systems as well. ​Dropping customer calls to escape complaints is unacceptable. @FedExHelp needs to move past generic DM templates, audit these specific call records to address staff conduct, and actively contact @krsakk to resolve the underlying issue. ​#FedEx #CustomerServiceFail #Accountability #EthosReviews

@clintifer Hi, this is Ken. I am sorry for any inconvenience this may have caused you. Kindly DM your tracking number, full name, delivery address, phone number and email address. Thank you. twitter.com/messages/compo…

I can see @FedEx doesn’t preach employee safety. Multiple drivers on multiple deliveries have damaged items over 50 lbs because they refuse to use a hand truck. I feel bad for @Wayfair losing money all the time shipping with them and having to reship constantly

@SeacoastService Hi, this is Gems. Sorry for the inconvenience. I’ll do my best to help. Please send me a DM with your full name, delivery address, tracking number, phone number, and email address here: twitter.com/messages/compo…

@FedEx again I got a message saying my package estimated delivery time 10:30 - 2:30 today, now I just tracked and it’s telling me estimated delivery time 4:15pm- 6:15pm Unbelievable, ppl wouldn’t be upset but this happens frequently with them

I'm truly sorry for the delayed response and any troubles this may have brought you. If you are having issues reaching us privately/directly, please go to our official fan page on Facebook/Twitter and click the blue button that says "contact us" or "message us" it would display a screen and you will be able to send us a message privately. Thank you. x.com/messages/compo…

@FedExHelp I can't click on sending you a DM it doesn't do anything!

I need help but can only get AI. My blood pressure is out of control!!!! fedex.com/en-us/shipping…