Quick Response Team

@Andrewtuck10 Hello, kindly follow back and send me a DM with your email and your contact details for further assistant.Thank you.^^Faith🌹

@AmazonHelp Just sent a DM

@AmazonHelp why don’t you respond to direct messages - your age verification isn’t working which means I can’t buy from you - so of to B&Q I go - Amazon- sometimes good, sometimes rubbish

@ptitstef1 Hello, kindly follow back and send me a DM with your email and your contact details for further assistant.Thank you.^^Faith🌹

@AmazonHelp Hi Heather. I just spent a while with your customer service and nothing can be done. My point is I shouldn't have to pay for Prime if my delivery is cancelled. It should be refunded at least. Your chat on the app used to be better. Now it's always Don't know. Can't do that.

@AmazonHelp Hi, appalling service. Ordered a shirt & paid Prime for quick delivery. Cancelled. Ordered a new shirt. Lost. No compensation. I ask Prime to be refunded as useless. Customer service Sorry can't do that. You take my money, don't deliver & still have to pay for Prime ?

@OneMJA Hello, kindly follow back and send me a DM with your email and your contact details for further assistant.Thank you.^^Faith🌹

@AmazonHelp Sent. Hopefully you can help. I’m currently waiting in all day tomorrow so UPS can pick up 9 toilet rolls instead of setting up my £600 Cardo outdoor set. Go figure. Very disappointed as a very longstanding and frequent customer.

@AmazonUK what is happening? 2 days, 2 packages received with completely wrong items. Today takes the biscuit: a £600 Cardo Outdoor quad, and I received 9 toilet rolls. @AmazonHelp could not escalate my call, so to get a refund I have to wait in for UPS to collect b4 refund. 😡

@XGrOxOnErX Hello, kindly follow back and send me a DM with your email and your contact details for further assistant.Thank you.^^Faith🌹

@AmazonHelp Hello, is chat support unavailable? I've been trying to access it for several days because I have a problem with a delayed refund, but I keep getting an error message. Is there any way to contact you?

@Niraj3189 Hello, kindly follow back and send me a DM with your email and your contact details for further assistant.Thank you.^^Faith🌹

@amazonIN @AmazonHelp Ordered 3 trackpants, got 2. Promised refund 13 days ago (Oct 17), still nothing! Chat dropped mid-way & transferred. Unacceptable delay! Fix this now! #AmazonIndia #PoorService @jagograhakjago @consaffmin

Ordered a pack of 3 trackpants from Amazon, got only 2. Raised replacement, but delivery associate refused exchange, saying to file a missing item complaint again. Customer service says they're 'investigating.' Why should I suffer for their process failures? #AmazonIndia #PoorSvc

@daviesa02 Hello, kindly follow back and send me a DM with your email and your contact details for further assistant.Thank you.^^Faith🌹

@AmazonHelp Can I have a real person reply? Can I return an unsealed PS5 game or does it have to be sealed?

@AmazonHelp can I return an opened PS5 game or can I only return a sealed game?

@dnivra3152 Hello, kindly follow back and send me a DM with your email and your contact details for further assistant.Thank you.^^Faith🌹

@amazonIN @AmazonHelp Order ID: 408-3900343-9445958 — Returned 2 chairs, both picked up on 8 Oct 2025, but refund received for only 1. Other still shows “Return started. Daily follow-ups with investigation team no help yet. Delivery agent didnt update. Please resolve refund ASAP

@SAUMYAPRAKASH15 Hello, kindly follow back and send me a DM with your email and your contact details for further assistant.Thank you.^^Faith🌹

Transaction of amount was successful via @amazon pay and got paid to @airtelbank but recharge isn't activated yet for my @airtelindia number for plan of ₹ 299 . Kindly activate it else make the refund. @AmazonHelp @amazonIN @amazonpay @airtelbank @jagograhakjago Please resolve

@XiPingMe1 Hello, kindly follow back and send me a DM with your email and your contact details for further assistant.Thank you.^^Faith🌹

@AmazonHelp I expect a full refund including my COD fees you charged. Item sent is Fake!

@AmazonHelp @amazonIN @amazon AMAZON, India is fleeing COD customers. My recent transaction. I received a FAKE, COUNTERFIT product from Amazon. Payment was COD. AMAZON IS REFUSING TO REFUND THE COD FEE! THIS IS NOT A LEGAL ISSUE!

@f13fan Hello, kindly follow back and send me a DM with your email and your contact details for further assistant.Thank you.^^Faith🌹

@evercaderetro I have never received my order on release date from @AmazonHelp. Every time I order a cart from them it's delayed

NEOGEO Arcade 2 and 3 are out tomorrow for North American players! Here's another look at the awesome artwork from some of the games included in these collections. Preorders are still open from Amazon and other retailers!

@ZaddyTay Hello, kindly follow back and send me a DM with your email and your contact details for further assistant.Thank you.^^Faith🌹

@AmazonHelp Bye because it’s never any unforeseen circumstances when it’s time to pay for my Amazon prime absolutely ridiculous my package was expected 2 days ago now it’s November 1st please

@Piccadilly42 Hello, kindly follow back and send me a DM with your email and your contact details for further assistant.Thank you.^^Faith🌹

I don't understand why my Amazon acct. has been blocked for some suspicious activity.Without any intimation,all of a sudden my orders are being cancelled.And upon mailing to ofm@amazon.in,they are asking me to appeal! I mean WTF!!! @amazonIN @AmazonHelp @jagograhakjago

@Dharani55134409 Hello, kindly follow back and send me a DM with your email and your contact details for further assistant.Thank you.^^Faith🌹

@AmazonHelp Your support has given me a link for complaining elsewhere, guess what , that link is also not working. I can't even believe once the best customer support has gone bad.

@amazonIN @AmazonHelp none of my previous 3 orders are delivered. A delivery is due for today and its not out for delivery yet. u've deliberately made reaching customer support very difficult both on web and Amazon shopping, The order to be delivered today is 408-0309996-7862755

@cambrianguy Hello, kindly follow back and send me a DM with your email and your contact details for further assistant.Thank you.^^Faith🌹

@AmazonHelp No it doesn't, 2 hrs ago I checked and the tracking map came up and informed me that I was the next but one delivery. That was 2 hrs ago and still waiting. You have not informed customers that you refuse to give delivery slots.

WARNING @AmazonUK no longer gives delivery slots expecting customers to wait in all day up to 10pm. "The driver has to make a few more deliveries on the way to your address" is another scam by them.

@Shmbr121 Hello, kindly follow back and send me a DM with your email and your contact details for further assistant.Thank you.^^Faith🌹

@AmazonHelp Is there any humans left in @amazonIN CC?? Th link you have sent takes me to an automated chat and call option to FAQ section. !! Pathetic service. If this the case we have rethink on purchasing from @amazonIN There is no help to reach out when needed. @CimGOI

Is there any option to reach customer care in @amazonIN ?? I couldn't find any link to reach customer care other than some already known FAQ. @CimGOI shall make a law that mandates all online sellers shall mandatorily provide a customer care option to help customers when needed.

@Grimz_kun Hello, kindly follow back and send me a DM with your email and your contact details for further assistant.Thank you.^^Faith🌹

@amazonIN @AmazonHelp My replacement order ID: 408-2376467-4860300 was never delivered and marked delivered. The original order item is still with me which was supposed to be return picked up on 26th Oct but it was not picked up either. Your AI CS services are really bad.

@Bahukhandi Hello, kindly follow back and send me a DM with your email and your contact details for further assistant.Thank you.^^Faith🌹

@JeffBezos @AmazonHelp @amazonIN been in call for 2-3 hours with your customer support. You are not owing you mistake. Simply covering the issue. This is can be sorted in 5 min if you have a will to solve. Very poor customer support @JeffBezos

@BrainTracer Hello, kindly follow back and send me a DM with your email and your contact details for further assistant.Thank you.^^Faith🌹

@AmazonHelp .@AmazonHelp I've no time to waste reading your policies, thanks; I've work to do. I just want the order cancelled immediately with a click. I've no time to deal w/stupid chatbots for ages 'til I finally get a human who takes forever to understand on live chat. I regret using you

I used @AmazonUK when it was a little known book finder. All these years later, why do I use them when they repeatedly fail? Sunday I waited for hours as my must-give-a-code delivery time kept getting later 'til, standing beside my door, I got a 'failed delivery' notification 1/2

@rahalmeidaaaa Hello, kindly follow back and send me a DM with your email and your contact details for further assistant.Thank you.^^Faith🌹

@AmazonHelp querida Luna, eu definitivamente não estou me referindo a você tudo bem? MAS EU QUERO Q AMAZON VA A FALENCIA, MEU PROBLEMA É ESSA EMPRESA INUTIL QUE NÃO SABE GERIR UM JOGO E VAI FECHAR ELE. Espero q vc encontre um emprego melhor do q essa empresa medonha

Eu não compro mais ABSOLUTAMENTE NENHUM JOGO em q a Amazon esteja envolvida! EMPRESA HORRÍVEL DE MERDA

@ffliess Hello, kindly follow back and send me a DM with your email and your contact details for further assistant.Thank you.^^Faith🌹

@AmazonHelp Recebi o e-mail com a resposta e, sinceramente, era melhor nem terem enviado. Só serviu para piorar as coisas!

Péssima experiência com a @amazonbrasil. Mudaram o status da entrega de um pedido depois de atrasado. Ao questionar sobre a entrega, me informaram uma data fictícia. E hoje cancelaram depois de uma espera de quase 2 meses. E o cliente fica sem o produto que estava esperando.