@O2 are you even trying anymore!?! Just fix something? Anything? Or maybe just reply to a message? Or compensate your customers for your terrible service? Or not send me false messages, lying that you've resolved things? Give me a refund and let me goto (the competent) @EE !

Can't help but feel like your agents are scared to talk to me because they can see I've been ignored and lied to for months.... Maybe @Ofcom would like to know more about you breaking your customer guarantees, your SLAs for customer contact and your poor quality network.

@Ofcom @Ofcom I have raised a complaint as requested @O2 you continue to disappoint - and on the past 2 occasions HAVENT EVEN REPLIED on your chat. I want to be released from my contract. You are NOT providing a reliable service, and are terrible at Customer Experience.

@Ofcom @O2 Just tried to call "you could be waiting Over an hour" Is this an actual JOKE? How is your service this bad. Release me from my airtime so I can get my network connection from someone who actually knows how to run a network. Incompetent company. @O2

@nuclearmole @Ofcom @O2 Never have we ever had a conversation where we could complete it without being cut off several times or unable to hear the details of the call. Are we a 3rd world country @O2???

@flynnbo25 @Ofcom @O2 Might buy a sat phone.... Atleast I'll get a call all the way through.

@flynnbo25 @Ofcom @O2 @O2 I have now spoken to one of your lovely advisors. Your advisor was VERY kind and understanding. However - she was unable to help due to your policy and has just given me another escalation. Just let me cancel my airtime and goto (the competent) @EE while I pay for my device!

@flynnbo25 @Ofcom @O2 @EE @O2 you are now LYING to me! You've told me that my issue has been resolved to Stop the clock on the complaint I've had running since November - however when I spotted that Nothing Has changed - and opened the network checker. I see this message! DISGUSTING! LET ME LEAVE!

@flynnbo25 @Ofcom @O2 @EE @O2 YOUR PHONE LINES ARE LITERALLY PUTTING THE PHONE DOWN ON ME. YOUR WEB CHAT IS "BUSY" AND YOUR SOCIAL MEDIA IS TOO BUSY MAKING STUPID MEMES. WHY WONT YOU SPEAK TO ME @Ofcom please help me I am so sick of O2

@flynnbo25 @Ofcom @O2 @EE No words.

@flynnbo25 @Ofcom @O2 @EE Lol amazing @O2 - I said I wanted to upgrade rather than complain on your phone directory... Pooof - straight through to an operator. Nice to see the priorities are ripping people off. Scam artists....

@flynnbo25 @Ofcom @O2 @EE After 52 minutes on the phone (I got through because I said i was upgrading) I was finally having my complaint formalised (15 ish chances so far - but hey ho) and I get CUT OFF! @O2 do something. The biggest waste of space in the Comms industry @EE please save me 👀👉🏻👈🏻

@flynnbo25 @Ofcom @O2 @EE I thought I’d provide an update on my long running @O2 complaint! They don’t want to talk to me anymore… 16 more live chat attempts, calls mysteriously dropped. I bought myself out of my contract - got on with @EE (who are fabulous). [continued]

@nuclearmole Hi Jack, please could you drop us a DM with your O2 mobile number so we can check into this for you? twitter.com/messages/compo…

@O2 It’s great that you spoke to me for the first time in months - but…. Maybe reply to the message I sent you with all of the detail you requested…. Or was that token message all for show?

@O2 @nuclearmole Let me guess they will reply a time or possibly two, then disappear into the ether again, having done absolutely nothing but give you a moment of hope that someone @o2 gives a s***