Ask Equifax

@va7507175034 For questions about free services please visit bit.ly/EquifaxCare. You can call us to help you at 1-888-378-4329 9am - 9:00 pm (ET), Monday - Friday; 9:00 am - 6:00 pm (ET), Saturday - Sunday. - Equifax Digital Care Team

@Equifax you AI customer service is not good. It is not working properly. I get in a loop all day long. too long to stay on the phone.

@DJ_Strident I am sorry to hear about your experience. Please direct message us and provide your preferred contact method and a member of our Executive Resolutions Team will be in touch with you for further assistance. - Equifax Digital Care Team

@virginmedia @SkyHelpTeam @Ofcom @ExperianExperts @Equifax A switching error from Virgin Ref: 0775825707 has resulted in a default and 9 missed payments on my credit file. Virgin agreed to refund the money. This is blocking my house purchase. I need these off my credit report

@KwiatekBrad I am sorry to hear about your experience. Please direct message us and provide your preferred contact method and a member of our Executive Resolutions Team will be in touch with you for further assistance. - Equifax Digital Care Team

@Equifax can someone in your customer service department please reach out to me. I had an absolute horrible experience trying to receive help from TheWorkNumber customer service line (800-367-2884) and my issue is still unresolved.

@ValaparlaS20957 You can call us to help you at 1-888-378-4329 9am - 9:00 pm (ET), Monday through Friday, and 9:00am - to 6:00 pm (ET), Saturday and Sunday. - Equifax Digital Care Team

@zolve_official @raghugnandan @Experian_US @Equifax @TransUnion @FTC This is unacceptable and dangerous. @zolve_official reported account numbers to the credit bureaus that do not match their own statements, and the bureau confirmed multiple references are being used. Are these actually mine or someone else’s? This looks like reckless handling of credit data, and it can ruin credit scores.

@ravnavir I am sorry to hear your experience. Please direct message us with details about your concerns, any error messages and provide your preferred contact method, a member of our Executive Resolutions Team will be in touch with you for further assistance. - Equifax Digital Care Team

@Equifax I’ve tried calling support, but the system won’t register my keypad or voice responses, so I can’t get past the menu. Can you please help?

@mikeycpa I am sorry to hear about your experience. Please direct message us and provide your preferred contact method and a member of our Executive Resolutions Team will be in touch with you for further assistance. - Equifax Digital Care Team

@AskEquifax Michael G. Ellis 305-773-5300 last 4 is 7465

While the highest & lowest credit tiers have closely reverted almost to where they were 4 years ago, middle credit tiers have experienced a steeper decline. This indicates that a one-size-fits-all strategy may not work for everyone in a K-shaped economy. bit.ly/4hmvsVt

@mikeycpa @Equifax I am sorry to hear about your experience. Please direct message us and provide your preferred contact method and a member of our Executive Resolutions Team will be in touch with you for further assistance. - Equifax Digital Care Team

@AskEquifax @Equifax And you keep claiming your credit that is telling you this information from last July is correct. I’ve sent you letters and all kinds of stuff already in the 27th disputes and you’re refusing to do anything about it.

@Equifax @AskEquifax @Equifax @AskEquifax @Equifax You stopped updating an account of mine last July when there was a $5,371 balance that was paid in August. My report shows a black dot for each month since meaning no information received. I’ve filed 22 disputes to no avail.

@throwawayPhu @Experian_US @Experian @Equifax Due to security reasons, we are unable to process any Security Freeze requests through social media. In order to manage your Security Freeze, please visit bit.ly/EquifaxCare. Log in to your myEquifax account or call us at 1-888-378-4329. - Equifax Digital Care Team

@Experian_US @Experian @Equifax Howdy, my old man needs to do a credit freeze with y'all. Would it be best to do it online or over the phone? Thanks

@angeleyes420000 I am sorry to hear about your experience. Please direct message us and provide your preferred contact method and a member of our Executive Resolutions Team will be in touch with you for further assistance. - Equifax Digital Care Team

Paid for equifax subscription and tbey didn’t give me my product. Now I’m on loop on the phone because their phone software is intentionally not working @Equifax

@mikeycpa Thank you for providing your contact information. I have escalated your concern to our Executive Resolutions Team. Please allow up to 7 business days for a response. If you have questions in the meantime, please contact us at 1-888-378-4329. - Equifax Digital Care Team

@Equifax @AskEquifax @Equifax You stopped updating an account of mine last July when there was a $5,371 balance that was paid in August. My report shows a black dot for each month in the history after that which means no information received. I’ve filed 22 disputes to no avail.

@mikeycpa I am sorry to hear about your experience. Please direct message us with details and provide your preferred contact method and a member of our Executive Resolutions Team will be in touch with you for further assistance. - Equifax Digital Care Team

@AskEquifax @dkevchx @Equifax Free services. Who asked for that? I’m telling you I have a problem that hasn’t been resolved.

@RajivRanjan_aus @ChrisMinnsMP @AlboMP I am sorry to hear about your experience. Please direct message us and provide your preferred contact method and a member of our Executive Resolutions Team will be in touch with you for further assistance. - Equifax Digital Care Team

@tanya_plibersek @Tony_Burke @aushomeaffairs @AuSenate @AboutTheHouse @Centrelink @ServicesGovAU @myGovau @NunezLaurent @Keir_Starmer @MikeTappTweets @POTUS @ASDGovAu @CyberGovAu @NSW_FairTrading @NCATNSW @BusinessAU @business_gov_au @ASIC_Connect @ato_gov_au @ACSnewsfeed @justinhotard @AntonioNeri_HPE @cgisydney @HCICanberra @DrSJaishankar @asicmedia @MoneySmartTeam @acccgovau @AmpsTek @Westpac @Experian @Experian_US @ApcExperian Hello, what is this DRAMA ? You are changing my current address and there is no access history on my file. How are you modifying my records ? @Equifax @AskEquifax

@ServicesGovAU @myGovau No answer to "How I am eligible for Pensioner Concession Card" ? Why the names are differently printed on different cards? NSW Police Force provided dodgy IDs for these too? @Tony_Burke @aushomeaffairs @AuSenate @AboutTheHouse

@HaskeySteve Thank you for contacting Equifax. For any questions or concerns, please contact the UK team at equifax.co.uk or 0800-014- 2955. - Equifax Digital Care Team

@Equifax Why are no reset password emails being sent from my.equifax.co.uk I've tried several times (web and app) over the past hour. Nothing. And yes, I've checked my spam folder.

@lkknystrom Thank you for contacting Equifax. We do apologize for the inconvenience, there will be times when your hold time will be longer than usual. I cannot give definite time period when hold time are not long, kind of hard to say. -Equifax Digital Care Team

@AskEquifax My fraud report can not be completed online. Is there a time of day that doesn't require more than :40 mins on hold? If i sign up for identity theft services will I get dedicated support for an event in the past?

@equifax I've been waiting for :30 mins to get to your fraud dept. Is there an easier or more direct way to get help?

@ruthm4x I am sorry to hear about your experience. Please direct message us and provide your preferred contact method and a member of our Executive Resolutions Team will be in touch with you for further assistance. - Equifax Digital Care Team

@Equifax my account seems to have been deleted, I can't log in with my saved password, & I'm not getting the forgotten password link. Now trying to register & it won't accept my name, assuming because I have a hyphen. If I take it out, surely that then doesn't match my records??

@ReddysStocks @Equifax I am sorry to hear about your experience. Please direct message us and provide your preferred contact method and a member of our Executive Resolutions Team will be in touch with you for further assistance. - Equifax Digital Care Team

@Equifax Hi, I’m trying to dispute an account on my Equifax credit report, but I’m unable to complete the dispute online due to a technical issue.I would like assistance in submitting a dispute for an account that appears inaccurate on my report. Could you please guide me.

@izemhugh @TransUnion @Equifax @Experian Thank you for contacting Equifax. Due to security reasons, we are unable to process any credit report requests through social media. To access your credit report online, please visit bit.ly/EquifaxCare or call us to help you at 1-888-378-4329. - Equifax Digital Care Team

@TransUnion @Equifax @Experian Ok, T mobile and other companies get their bills wrong and you would let them report people for Bills they are completely over charging for. Why?

@Thilanf16 @Equifax I am sorry to hear about your experience. Please direct message us and provide your preferred contact method and a member of our Executive Resolutions Team will be in touch with you for further assistance. - Equifax Digital Care Team

@Equifax I have an ITIN and more than 6 months or 2 year of credit history with Amex, but I still couldn’t sign up for an Equifax Core Credit account and needed their help.