Simon

@SamsungUK my 2 year old tv has broken (a fault internal to the tv, not damage) an engineer says it isn’t fixable. Your customer service said you would escalate and I would get a call back in 48hrs. That was a week ago.

@GWRHelp 10.32am departure today

@pecker72 Hi there, thanks for getting in touch. I am sorry to hear this. Can you confirm your journey details, please? -Szabina

@GWRHelp how long is the Delay from Paddington station expected to be?

@GWRHelp London Paddington to Pewsey

How we show up as New @EE and do more for our customers is so important. So last night was massive for our brand and marketing team at the prestigious @BritishArrows – taking home 12 awards in total, inc the two biggest of the night in Advertiser and Campaign of the Year 👏

🔥🔥🔥Seth Meyers nails it in 90 seconds.

Some things that smartphones replaced: TV’s yellow pages cameras maps GPS devices calculators alarm clocks radios camcorders pay phones answering machines newspapers calendars VCR’s flashlights watches timers compasses mail cookbooks airline tickets photo albums magazines money voice recorders scanners walkie talkie TV remotes translators playing cards diaries travel guidebooks foreign phrasebooks portable speakers takeout orders by phone CDs DVDs encyclopedias photocopiers compact mirrors checks rulers address books rolodexes dictionaries

I asked a friend who has crossed 70 & is heading towards 80 what sort of changes he is feeling in himself? He sent me the following: 1 After loving my parents, my siblings, my spouse, my children and my friends, I have now started loving myself. 2 I have realized that I am not “Atlas”. The world does not rest on my shoulders. 3 I have stopped bargaining with vegetable & fruit vendors. A few pennies more is not going to break me, but it might help the poor fellow save for his daughter’s school fees. 4 I leave my waitress a big tip. The extra money might bring a smile to her face. She is toiling much harder for a living than I am. 5 I stopped telling the elderly that they've already narrated that story many times. The story makes them walk down memory lane & relive their past. 6 I have learned not to correct people even when I know they are wrong. The onus of making everyone perfect is not on me. Peace is more precious than perfection. 7 I give compliments freely & generously. Compliments are a mood enhancer not only for the recipient, but also for me. And a small tip for the recipient of a compliment, never, NEVER turn it down, just say "Thank You.” 8 I have learned not to bother about a crease or a spot on my shirt. Personality speaks louder than appearances. 9 I walk away from people who don't value me. They might not know my worth, but I do. 10 I remain cool when someone plays dirty to outrun me in the rat race. I am not a rat & neither am I in any race. 11 I am learning not to be embarrassed by my emotions. It’s my emotions that make me human. 12 I have learned that it's better to drop the ego than to break a relationship. My ego will keep me aloof, whereas with relationships, I will never be alone. 13 I have learned to live each day as if it's the last. After all, it might be the last. 14 I am doing what makes me happy. I am responsible for my happiness, and I owe it to myself. Happiness is a choice. You can be happy at any time, just choose to be! I decided to share this for all my friends. Why do we have to wait to be 60 or 70 or 80, why can't we practice this at any stage and age?

Donald Trump was the first president in 129 years to lose the popular vote twice. He was the first president in 89 years to lose the presidency, the House and the Senate in a single term. He was the first president in 28 years to lose re-election. He lost the most jobs of any president since Herbert Hoover. He lost the Trump University case, the fake charity case, the NY business fraud case, the E. Jean Carroll sexual assault and defamation case, he lost a lawsuit against The NY Times, lost countless appeals, lost 61 lawsuits related to the 2020 election, lost the state of Georgia three times, lost Pennsylvania, Arizona, Texas & Wisconsin twice, and he even managed to lose 8 times at the friggin Emmy Awards. He’s under 4 indictments, facing 91 felony charges and to date, he’s been ordered to pay more than a hundred million dollars in penalties with a potential $370 million more in the week ahead where he may also lose his right to engage in the state's real estate industry for life and be barred entirely from doing business in New York. All of this, while he’s been saying that windmills kill whales, that magnets stop working when wet, that he ran against Obama, that E. Jean Carroll is a political rival and that Nikki Haley was in charge of security on January 6th, for which one could ostensibly make the case that in addition to everything else he’s been losing — he is also losing his damn mind. He once said there would be so much winning people would get sick of it. When in reality, when it comes to Donald Trump in the last several years, there’s been nothing but losing. He was right about one thing however — we are sick of it. And by it, I mean him. We like former presidents who aren’t losers and at the end of the day, Donald Trump is a loser, maybe the biggest loser in history. Many people say so. The best people. Believe me.

#MrBatesVsThePostOffice is making me so angry. And so emotional. What those poor people went through. It’s inhuman. And unforgivable. @PostOffice @fujitsu_uk

@amyohconnor I love this. Thank you for making this awesome list!

🎶 She’s making a list, she’s checking it twice, she’s gonna share things that are funny and nice 🎶 Yes, it is time for the eighth (!) annual year-end thread where I share little heartwarming bits I loved throughout the year. Settle in and enjoy 💕

10/10 copywriting

@British_Airways is utterly utterly hopeless. They Cancelled our Easter holiday flight with 2hrs notice at 6am in the morning. Family already at airport. Offered alternative flight the following day at 2245

this is what happens when you don’t recycle your pizza boxes

If you ever find yourself in the unfortunate position of being insured by @AllianzAssistUK I recommend you take out another #travelinsurance policy. Literally worst #CustomerService , delayed / missing payments, terrible comms, missed deadlines, hours on hold to talk 2 anyone

@SoVeryBritish Indiana Jones and the cancelled 08.15 to Bristol

What would be a very British title for an Indiana Jones film?

@tobyhorry @MathewJLyons Boom!

@MathewJLyons It sounds better with an equalizer. I'll get my coat.....

Such a thoughtful & constructive message in a local cafe, aimed at supporting young people embarking on their first part-time jobs…

@_ghop_ @WelcomeToShook Well done! Fantastic news

About last night…⚡️New agency of the year ⚡️And three other nominations, when we are only two. Proud as proud can be of @WelcomeToShook and thanks to our clients. No time to celebrate tho 😂 We had an important 10am to be up and ready for this morning…

@pacarnahan @threadreaderapp unroll