Mostly_Mark

@GoDaddy @GoDaddyHelp I am disappointed to learn that your team won't credit back a 3 year service for web hosting, where the cancellation request came in a day after renewal. I can understand if we used some of the term, but to penalize for 3 years? WOW!

@optimum @Suddenlink I've had service issues at a NURSING FACILITY for 3 days and have spent hrs on the phone plus 3 visits and still am given no info what issues your system is having. What's the process for getting info out of the black hole which is "maintenance is on it"?

@satyanadella As an MSP whose clients use Microsoft, we expect transparency & responsiveness from MS. MS is usually great at service health updates. However, you have failed to provide any info on todays ongoing Azure outage, which is upsetting. Can this be corrected?

@MSFT365Status Azure outage?

@GoTo Please take a minute to reconsider your policy of not refunding an annual subscription the day after it renewed. It’s a reasonable grace period to offer if your intent is to promote a healthy customer base. This policy will steer me away from your products in the future.

2/2 Agent couldn’t help with ETR. They offered to transfer to customer service dept for escalation! Whoops. CS only deals with Residential accounts! Agent offered to escalate so I’ll get a call back within… 24 hours. I don’t think this is the service you intend to provide.

@XfinitySupport 1/2 Business Account @ an elder care facility down for 12 hours. ETR shows 9/2! Results when calling in: 1. System hung up 2 System hung up 3. Transferred to extension with barking dog & no human 4. System hung up 5. System hung up 6. Got human!!

@WasteManagement I requested a new can because of holes in the one I had. Your crew came and removed my can, but didn’t give me a replacement. I am missing my garbage can for the last 2 days. Help??????????

@itglue We are having trouble hitting your webpage, are services down??

@EverstreamNET I've been on hold for an hour and a half waiting for more information on your outage in the OH area. Pls can you provide additional info here or on your webpage? I have an office of 35 people down for an entire day and need information on what is happening.

@calliyigit What is the explanation of the brand name "Timus" for @timusnetworks? Didn't see any explanation on your website!

@elonmusk Just wondering, do you have calendars for each of your companies, or is everything managed on a central entity? Asking for a friend who is torturing me with his many companies and calendars.

@HuntressLabs Love that! @HuntressLabs coming in clutch as always!

We have proactively deployed a temporary hotfix to over 1000 vulnerable systems. It's crucial people still update to the latest official version ASAP.

.@HuntressLabs has validated the vulnerabilities referred to in the latest February 19th #ConnectWise ScreenConnect advisory. For on-premise users, it is our strongest recommendation to patch and update to #ScreenConnect version 23.9.8 immediately.

@andyweirauthor So excited to find this! Loved the addition!

Ten years ago today that The Martian hit shelves. I owe everything that happened since then to my readers. I can't thank you enough. So, for the hell of it, I wrote some additional content for The Martian. The Martian: Lost Sols galactanet.com/lostsols.pdf

@XfinitySupport @XfinitySupport There is an issue with a large block of IP addresses owned by Comcast being listed on Spamhaus blocklist. This is resulting in MANY customers unable to send outbound email from printers and scanners, among other issues. Please Help!!!

@Ask_Spectrum Sadly, despite a real effort on follow ups with Spectrum, we are no further along. It is with the "maintenance department" and there is no ETA

@mostly_mark Hello, I noticed that you mentioned Spectrum! I am very sorry for any service issues you are experiencing. I'd be happy to check the area for updates. If you would like assistance please send over a DM that includes your name along with the service address to get started. -RM

@Ask_Spectrum I have a nursing home offline for over a day, &support is saying it may take an additional 2 DAYS to come back online. I NEED this rushed, there are lives at stake. This is not storm related, there is an issue at the pole that will be a quick fix. Please help!

@alexander_kelso @glideapps Really Impressive! Great work!

Day 13, 14 & 15 of #100DaysOfNoCode I built a simple client tracking tool in @glideapps to monitor the 'tone of voice' of my web dev clients. I'll expand it soon to also include a 'style guide' section. You can access it below. Credentials in comments. client-resources.glide.page/dl/6471c6

Day 13 of #100DaysOfNoCode I got prepared for Build Weekend ⚡️ I plan to build a contract management system in Airtable, with a Glideapp front end for easy mobile access. Also plan to integrate approval flow.