ROGER BINKS

Yet another poor @British_Airways experience - an hour delay for a 45 min flight. Poor ground crew and just a total lack of empathy. BA are leading the race to the bottom

@iamnot_elon Everyone has an opinion. Your influence is irrelevant

@British_Airways why are you utterly sh1t? A simple flight from Spain to London used to be simple with BA. But now you can’t manage any part of the experience well - late flight, poor check in experience, staff who frankly don’t care. I would trust you to run a bath! #holidays

Another @British_Airways c@ck up. You are incapable of flying on time!

@MrJamesMay Agree with you James - transfer to a separate plate and dip away!

Indian restaurant debate: I think it’s bad form to dip your poppadoms straight into the chutney and pickle. I think you should transfer them to your plate first. Some mates disagree. Help me out.

@British_Airways @easyJet Another sh1t show - return leg in the same day also delayed! BA (bloody awful)

@RogerBinks @easyJet We are continuously working to improve services and minimise delays. Thank you for your patience and understanding, and we hope to serve you better in the future. RR

@British_Airways sh1t service and timekeeping again on the 7.35 to Newcastle. Late 1hour 10 mins ? How is this possible?? #airlines @easyJet

@British_Airways @easyJet Robot

Sat on the tarmac at T5. All boarded on time… Why are BA so sh1t now? Answers on a postcard…. #BritishAirways @britishairways

Sat on the tarmac at T5. All boarded on time… Why are BA so sh1t now? Answers on a postcard…. #BritishAirways @britishairways

@JeremyClarkson Our family has loved the story so far, our 15 year old twins are huge fans of your car work - petrol heads the both of them. Nothing better than a v8! But the Farm has really engaged them and shown them an element of life that they had taken for granted. Keep going -its gr8 TV

Once again, thank you for all the kind words about the second half of series 3. I hope you enjoy 4 as much.

Good job our local councils can add up!!! ⁦@SurreyHeathCEO⁩ ⁦@Surreyheath⁩ ⁦@BBCPolitics⁩

@rickygervais One of my fav scenes. The whole series was brilliant - genius.

She absolutely nailed it 😂

@skytv thanks for cutting me off while I wait on the phone for a manger! Great VIP service

@Homebase_uk really poor service from your Knaphill store. They caused an issue now expect me to sort it out! #cx

@British_Airways what a total sh1t show. You managed to balls up a simple overnight to Manchester from London. First flight - very late, Second flight - very late and no stand ready. I’ll take the train next time. No longer a premium experience to be proud of. #brand #cx

@IanWright0 Well done 👍

Everybody knows what Match of the Day means to me, but I’ve told the BBC I won’t be doing it tomorrow. Solidarity.

@BritishGasHelp why are you so terrible at communicating when someone has a problem? Your app doesn’t work - who should I contact?

@twinplums @BritishGas @BritishGasHelp @BBCWatchdog They are officially sh1t

@RogerBinks @BritishGas @BritishGasHelp @BBCWatchdog This is my smart meter monitor. No help from @BritishGas to try to explain or reassure. I’ve tried calling, webchat and tweeting but no response from them.

⁦@BritishGas⁩ ⁦@BritishGasHelp⁩ ⁦@BBCWatchdog⁩ why does your app never work. Why have a smart meter fitted if it doesn’t help?!? Crazy. I think you do it so we can’t see how inaccurately you are billing us all. 😡